Build a high-performing sales team and grow your revenue swiftly with an AI powered sales tech stack.
Identify high-intent leads and accelerate follow-up with deeper understanding of customer behavior.
Get smart predictions to optimize your sales strategy, maximize efficiency and find the best deals to close.
Assign leads, send emails, add tasks, update fields, create reminders and more — all automatically.
Centralized solution
Sales Reps can work without ever having to leave Freshsales. Gain access to every call tags and notes, assign specific data to specific agents and see all deal activity.
Fully adaptable
Customize our Freshsales integration to the exact needs of your business. Choose how calls and SMSs are logged in your team’s leads and deals.
Full visibility
CloudTalk connects to Freshsales, Freshdesk, and Freshservice so your sales, customer success and support teams can monitor every call in your reporting tools.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
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Freshworks is a user-friendly CRM tool empowering your sales team to commence selling immediately. Its out-of-the-box functionality allows you to interact with customers on various platforms, foster meaningful relationships with both customers and prospects and gain valuable insights into your business operations.
The benefits of leveraging the Freshworks CRM integration include enhanced productivity through streamlined processes, improved customer interactions, and a comprehensive view of customer data across platforms. This integration facilitates seamless workflows, efficient data management, and better insights, empowering businesses to deliver exceptional customer experiences while optimizing sales and marketing efforts.
The integration of Freshworks CRM with other applications or tools offers significant benefits, including unified data management, streamlined workflows, and improved operational cohesion. This collaboration allows for synchronized processes, enhanced efficiency, and seamless data exchange, empowering businesses to elevate customer interactions, make informed decisions, and cultivate a more integrated and productive business environment.
Schedule a demo today and find out for yourself.
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