Top 8 Koncert Dialer Alternatives:
Close More Deals in 2025

CloudTalk

Seeking a calling solution that balances sophistication with usability? Koncert offers advanced AI features, but at what cost? Discover alternatives that deliver powerful functionality without the complexity and hidden expenses.

Justcall

Ringover

8×8

Dialpad

CloudTalk

Talkdesk

RingCentral

Top 8 Koncert Dialer Alternatives:
Comparison & Pricing

8 companies
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Property

Starting Price

Dialer Type

Dialer Lines

Mobile App

SMS

WhatsApp

Call Campaigns

Call Recording

Call Transcription

Call Monitoring

Customer Card

CRM Integration

After-Call Work

Analytics

AI Features

CloudTalk

$25 per user/month

Power,
Smart,
Predictive

5-line

iOS/Android

PhoneBurner

$140 per user/month

Power

1-line

N/A

Nooks

Per request

AI Parallel

5-line

N/A

Orum

$250 per user/month

Power,
AI Parallel

7-line

N/A

Dialer360

Per request

AI,
Auto,
Predictive

N/A

N/A

AutoReach

Per request

Power,
Predictive

N/A

N/A

Koncert

Per request

AI Parallel,
AI Flow,
Agent-Assited

N/A

N/A

ConnectAndSell

$10,000 per user/month

AI Power

N/A

N/A

CallHub

Per request

Auto,
Power,
Predictive

3-line

iOS/Android

Positives

Why Do Enterprises Consider Koncert?

Enterprise sales leaders face unique pressures. Market expansion demands constant prospecting. Competition forces technological innovation. Some turn to Koncert for its advanced capabilities:

AI-Assisted Dialing

Multiple AI-driven dialing modes for different sales scenarios

Agent-Assisted Features

AI support during calls with real-time prompts and guidance

Complex Workflow Automation

Sophisticated call routing and prospect management

Enterprise Integration

Connections with enterprise-grade CRM systems

G2 Reviews proof

The most helpful part about koncert is being able to dial many prospects at one time to make outreach very efficiently. The dialer moves without error and the dispositions help to filter through long lead lists. I’m able to book more meetings a day due to how the dialer is set up.

Paul Z.
Small-Business (50 or fewer emp.)

Read full review

Koncert allows me to maximize opportunities to book meetings with prospects, this saves time spent on dialing each prospect manually and gives options to dial more than one person at once. If you have a wide target market especially, Koncert is a no brainer.

Alexis O.
SDR Mid-Market (51-1000 emp.)

Read full review

Negatives

The Reality Gap with Koncert

Despite impressive marketing, Koncert’s implementation may lead to disappointment:

Pricing Uncertainty

“Per request” model creates budgeting headaches

Steep Learning Curve

Complex interface requires extensive training

Limited Mobile Support

No dedicated mobile application for field sales

Integration Complexity

Challenging setup with existing technology stacks

G2 Reviews proof

The AI Paralell dialer sometimes picks up on prerecorded messages as if a real human has answered the phone, which throws a wrench into the process of mass dialing. There are bugs from time to time, but nothing is a dealbreaker.

Lauren D.
SDR Mid-Market (51-1000 emp.)

Read full review

The only downside currenrly with Koncert is the automation with European leads. The dialer currenrly does not detect the foreign languages when it goes to voicemail or a phone tree.

Johndel L.
Mid-Market (51-1000 emp.)

Read full review

Enter CloudTalk:
The Balanced Koncert Alternative

If you haven’t heard it yet, CloudTalk is the Next Generation Business Calling Software for data-driven sales and support teams. And according to G2, we’re also the #1 Justcall Alternative! So, what gives us the edge?

Sophisticated Dialers Without the Complexity

CloudTalk delivers advanced dialing capabilities that match Koncert’s functionality while maintaining usability that accelerates adoption and results.

  • Multi-Mode Flexibility: Switch between Power, Smart, and Predictive dialers as needed
  • 5-Line Capacity: Connect with multiple prospects simultaneously for efficiency
  • Intuitive Interface: Reduce training time with user-friendly design
  • Quick Implementation: Deploy across teams in days, not months

Global Capabilities for SMB Growth

Expand your market reach without adding complexity. CloudTalk provides international capabilities that support enterprise growth strategies.

  • 160+ Country Coverage: Local presence anywhere your business needs to be
  • Automatic Caller ID: Display appropriate local numbers to improve answer rates
  • Multi-Channel Engagement: Integrate phone, SMS, and WhatsApp communication
  • Superior Quality: Maintain professional standards across all markets

Seamless Integration with Your Technology Stack

Connect your calling platform with your existing business systems without the implementation headaches Koncert creates.

  • 35+ Ready Integrations: Plug-and-play connections with leading business platforms
  • Rapid CRM Synchronization: Bidirectional data flow with Salesforce, HubSpot, and more
  • API Flexibility: Custom connections for specialized enterprise requirements
  • IT-Friendly Architecture: Security and compliance features that meet enterprise standards

Discover the Best Koncert Alternative: Top 8 Competitors

CloudTalk

CloudTalk is the next generation of AI-powered business calling software for 4,000+ satisfied SME customer-facing sales and support teams. Since 2016, CloudTalk’s dialers have been helping businesses turn conversations into conversions at scale across 1+ markets.

Competitive Advantages:

  • Competitive Pricing: Starts at $25 per user/month, with additional numbers for just $6.
  • Global Reach: Offers international, toll-free, and local numbers across 1+ countries.
  • AI-Powered: Empowers teams to focus on what they do best while AI does the rest.
  • Wide Ecosystem: Offers + high-powered features and + most popular integrations.

Flagship Features:

Pricing:

PhoneBurner

PhoneBurner is a cloud-based power dialing solution with “answer rates as high as the Everest,” supporting sales organizations with tools designed to boost the speed and number of your successful contact and conversion attempts. 

Competitive Advantages:

  • Efficient Outreach: Connect with up to 80 contacts per hour, per agent.
  • Sales-Focused: Enjoy a holistic product made with sales solely in mind.
  • Data-Oriented: Access contact information at a glance with an integrated CRM.

Flagship Features:

  • Power Dialer
  • Anti-Spam Armor
  • Lead Management
  • Cadence Sequences
  • Workflow Automation

Limitations:

  • Missing Features: Phoneburner lacks vital tools, like IVR, ACD, Transcriptions, etc.
  • Prohibitive Pricing: At $149 per user/month, the platform can be too costly for SMBs.
  • International Outreach: Phoneburner is limited only to calling in the US and Canada.

Pricing:

Nooks

Nooks is an AI-powered sales assistant platform (ASAP) designed to automate busywork, allow sales representatives to focus on the human side of selling, and generate more sales as quickly as its abbreviation suggests.

Competitive Advantages:

  • AI-Driven Automation: Automates manual tasks with the power of their custom AI.
  • Virtual Sales Floor: Provides a collaborative digital environment for remote teams.
  • Data-Driven: Empowers actionable decision-making with AI-powered insights.

Flagship Features:

  • AI Parallel Dialer
  • Virtual Sales Floor
  • AI Call Summaries
  • Real-Time Coaching
  • CRM Integration

Limitations:

  • Hidden Pricing: Pricing details are not publicly available, making buying difficult.
  • Complex UI: Customers cite difficulties getting accustomed to the Nooks interface.
  • Not Remote-Friendly: Lacks a dedicated mobile app, restricting remote workers.

Pricing: Per request only. 

Orum

Orum claims that AI-powered dialing is human-first selling. To that end, the provider equips sales teams with AI dialers that help them “talk to more prospects with less effort,” focusing on automating repetitive workflows and encouraging personalization. 

Competitive Advantages:

  • Efficient Dialing: Remove out-of-date and offline contacts to focus on live prospects.
  • Holistic: Offers features for every position in your sales team, from reps to managers.
  • High Productivity: Increases call activity by up to 5x, boosting outbound efficiency.

Flagship Features:

  • AI Parallel Dialer
  • Voicemail Drop
  • Call Recording
  • Real-Time Analytics
  • CRM Integration

Limitations:

  • Connection Issues: Some users report frequently dropped or failed calls.
  • Feature Gaps: Lacks some vital sales tools found in competitors, like SMS.
  • Expensive: At $250 per user/month, the solution may be too expensive for SMBs.

Pricing: 

Dialer360

Dialer360 provides users with access to multiple auto-dialing solutions to help them cover all angles of their sales operations, with a heightened focus on AI-powered tools, analytics, and cloud-based scalability.

Competitive Advantages:

  • Versatile Dialing: Supports AI, Auto, and Predictive dialing for customized outreach.
  • Custom Campaigns: Lets teams tailor call flows for different sales strategies.
  • Advanced Reporting: Provides real-time analytics for performance tracking.

Flagship Features:

  • AI Dialer
  • Auto Dialer
  • Predictive Dialer
  • Call Recording
  • Real-Time Reporting

Limitations:

  • High Learning Curve: Some users find the UI hard to use, slowing down deployment.
  • Small Ecosystem: Limited 3rd party integrations make centralizing ops more difficult.
  • Restrictive Scalability: While sufficient for SMBs, bigger organizations may struggle.

Pricing: Per request only.

AutoReach

AutoReach sells itself as the “Intelligent Outbound Dialer. In practice, it is a sales engagement dialer focused on helping teams make more calls, book more meetings, and close more deals through automation and smart call sequencing.

Competitive Advantages:

  • Efficient Dialing: Remove out-of-date and offline contacts to focus on live prospects.
  • Holistic: Offers features for every position in your sales team, from reps to managers.
  • High Productivity: Increases call activity by up to 5x, boosting outbound efficiency.

Flagship Features:

  • AI Parallel Dialer
  • Voicemail Drop
  • Call Recording
  • Real-Time Analytics
  • CRM Integration

Limitations:

  • Connection Issues: Some users report frequently dropped or failed calls.
  • Feature Gaps: Lacks some vital sales tools found in competitors, like SMS.
  • Integration Gaps: Beyond Salesforce, few native integrations exist, limiting automation.

Pricing: Per request only.

Koncert

Koncert promises to transform your sales team into a symphony of efficiency. It provides AI-powered dialers and agent-assisted dialing solutions to help teams maximize productivity with minimal effort.

Competitive Advantages:

  • Diverse Dialing: Offers AI Parallel, Power, and Agent-Assisted for a tailored experience. 
  • Collaborative: Creates a virtual sales floor for live coaching and team collaboration.
  • Data-Driven Insights: Provides advanced analytics to optimize sales performance.

Flagship Features:

  • AI Parallel Dialer
  • Agent-Assisted Dialer
  • CRM Integration
  • Call Recording
  • Advanced Reporting

Limitations:

  • High Learning Curve: Some users find the UI hard to use, slowing down deployment.
  • Not Remote-Friendly: Lacks a dedicated mobile app, restricting remote workers.
  • Hidden Pricing: Pricing details are not publicly available, making buying difficult.

Pricing: Per request only.

ConnectAndSell

ConnectAndSell is an outbound dialing platform that promises to “cure your silent sales floor” by helping reps have 10x more conversations with decision-makers by automating dialing and optimizing connect rates.

Competitive Advantages:

  • Speed Dialing: Helps teams reach up to 1,000 prospects per day.
  • CRM Sync: Integrates with top CRM tools for seamless lead tracking.
  • Conversation-First: Prioritizes connecting reps with live leads instead of voicemails.

Flagship Features:

  • AI Parallel Dialer
  • Voicemail Drop
  • Call Recording
  • Real-Time Analytics
  • CRM Integration

Limitations:

  • Connection Issues: Some users report frequently dropped or failed calls.
  • Feature Gaps: Lacks some vital sales tools found in competitors, like SMS.
  • Expensive: At $10,000 per month, ConnectAndSell is unattainable for many companies.

Pricing:

CallHub

CallHub sells itself as the only “campaign platform you’ll ever need.” However, being a cloud-based calling and texting platform built for political campaigns, advocacy groups, and nonprofit fundraising, it’s not as sales-focused as some may desire.

Competitive Advantages:

  • Multichannel Outreach: Combines calling and SMS for maximum reach.
  • Highly Scalable: Built to handle large-scale outreach campaigns.
  • Flexible Dialing Modes: Offers Auto, Power, and Predictive dialers.

Flagship Features:

  • Auto Dialer
  • Power Dialer
  • Predictive Dialer
  • SMS Campaigns
  • CRM Integrations

Limitations:

  • Not Sales-Focused: Primarily built for political and nonprofit outreach.
  • Limited Automation: Fewer workflow automation features than competitors.
  • Support Issues: Some users report slow customer support response times.

Pricing: Per request only.

FAQs

Can I use a Koncert alternative with remote or hybrid teams?

Yes. Most offer cloud-based access, mobile apps, and seamless team collaboration features ideal for remote, hybrid, or global sales teams.

Will switching from Koncert disrupt my sales operations?

No. Leading Koncert alternatives simplify onboarding, integrate faster, and allow teams to resume operations without lengthy training delays.

Do these dialers support compliance features for regulated industries?

Yes. Compliance tools like audit logs, encryption, and secure integrations help ensure you’re covered under GDPR, HIPAA, and TCPA standards.

How do I calculate ROI when switching from Koncert?

Compare platform costs, setup time, agent output, and tool adoption. Many alternatives offer faster deployment and higher returns with ease.

Are there pay-as-you-go or usage-based plans available?

Yes. Several Koncert alternatives support usage-based pricing—ideal for companies seeking value transparency without complex contracts.

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.