Become a CS pro-actively.

Unite conversations, tickets, data, orders, and customer information in the same AI-powered platform.

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CloudTalk’s integration with Kustomer lets you…

AI-Powered Service

Let Kustomer’s KIQ AI respond to routine questions based on your knowledge base and close more tickets faster.

Data Empowerment

Outfit agents with all the customer data they could ever want in one place for maximum productivity.

Proactive Support

Anticipate customer issues based on data and resolve them before they arrive with proactive support.

CUSTOMIZATION

Thrive on tailored ticketing

Choose when and how CloudTalk automatically creates tickets to streamline individual teams’ workflows and maximize overall organizational efficiency.

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UNIFIED COMMUNICATIONS

From start to success

Maintain a complete overview of all your prospect/customer interactions across calls and SMS messages and create the ultimate personalized experience.

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DASHBOARD-FRIENDLY

Drive employee efficiency

Get real-time insights into agent performance via CloudTalk’s Dashboard, direct initiatives such as lowering wait times, and drive competition between employees.

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"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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FAQs

What is Kustomer Integration?

Kustomer Integration involves the seamless incorporation of Kustomer’s platform with other applications or tools, enabling streamlined data sharing and workflows. This integration optimizes customer service processes by centralizing information and enhancing operational efficiency, ultimately providing a comprehensive view for improved customer interactions and support.

How much does Kustomer Integration cost?

The cost may vary based on factors such as the chosen plan, integration complexity, and specific business requirements.

What are integrations in Kustomer Integration?

Integrations within Kustomer involve linking its platform with various other applications or systems, allowing seamless data exchange and combined functionalities. These integrations enhance operational efficiency by centralizing information, streamlining workflows, and expanding the platform’s capabilities to provide a more comprehensive and versatile customer service solution.