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Smart Phone System for Business
Looking for an intelligent phone system to boost your team and focus on growing your business? CloudTalk offers a fully functional system with an intuitive interface, advanced features, and affordable prices.
Trusted by 230 companies worldwide
Scale-up Phone System
Make and receive calls using a phone system to make your support more smooth and sales smarter. CloudTalk team will help you to optimize your phone experience to grow your business faster with awesome customer satisfaction.
The user interface is intuitive, and the setup was quick and painless. Our team members were up and running with their own phone numbers in no time. The call quality is crystal clear, and we’ve had no issues with dropped calls or connectivity.
Use data wisely
CloudTalk empowers you to monitor and manage communication experience even better. View past customer conversations and call notes during the call to be more effective. With real-time analytics, you can track call activity, service level, or customer sentiment to make better data-driven decisions.
CloudTalk has had a positive impact on Leadspicker’s data strategy, approach, and decision-making process, leading to tangible returns on investment. Our company grew, and profits increased, and we would recommend CloudTalk to others looking for a solution to streamline their sales processes.
Leverage integrations
Boost your team performance by integrating CloudTalk with your favourite business tools such as Pipedrive, Hubspot, HelpScout, etc.
- Make your communication faster and more personalized.
- Have always up-to-date information in one place.
We couldn’t wait to leave our previous VoIP provider and CloudTalk didn’t disappoint. Easy to set up and good call quality. Very easy integration with HubSpot.
Plans worth every dollar
Devoted customer support
Customers values our proactive and personal support, which is many times considered as one of the most critical features.
Enhanced productivity features
Reduce waiting time of your calls, get easy insights into your calls, make tags and notes, and collaborate within your team.
Superior call quality
CloudTalk uses 9 globally distributed data centers to dynamically find the best possible route for your calls.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
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FAQs
How do free trials work?
Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.
How often can I change my billing plan?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
How else can I use CloudTalk?
CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
