Aircall vs JustCall

Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.

justcall vs aircall

Aircall vs JustCall

and How They Compare to CloudTalk

Aircall JustCall
CloudTalk
Annual price overview
(per user/per month)
$30 - $50 $24 - $48 $25 - $50
Integrations Integrates with 100+ external tools for CRM, Helpdesk, E-commerce, and many more. Integrates with 50+ popular CRM and Helpdesk tools
40+ integrations
 
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
Open API Yes Only in Premium plan. Yes
Extensions Three-digit extensions in all plans. All plans support extensions.
Up to 8-digit extensions with site codes from a Premium plan.
Click to Call Yes Yes, but has to be set up manually.
Yes, from a starter pack.
Call recording Available in all plans. Available in all plans. Available in all plans.
Local numbers 1 local number free for each plan. 1 local number free for each user.
1 local number free for each plan.
Smart dialer Power and Predictive Dialer on higher plans. Sales and Predictive dialer in Premium plan.
Yes, also offers predictive and power dialers.
Mobile application Yes Yes Yes
Customer support options The Essentials plan offers 24/5 support.  Customers on the Professional plan also get one-on-one onboarding and a dedicated account manager.  Depending on the plan, JustCall offers 24/7 live support, email, priority support, account managers, and personalized onboarding.
Customer support available 24/7. 
 
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.

Aircall vs JustCall

Pricing: Which Service Fits Your Budget?

aircall logo

Aircall

2 plans: an Essentials and a Professional plan, and an option to set up a custom plan. The two regular plans cost $30 – $50 per user/month, billed annually. There’s no option for a monthly payment plan.

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JustCall

2 plans (Standard and Premium) ranging between $24 – $48 per user/month if paid annually, and $30 – $60 when paid monthly. JustCall offers a free 15-day trial that doesn’t require a credit card.

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Pricing winner:
JustCall

Not only is JustCall cheaper than Aircall, the former solution also offers a free trial version.

Features: Which Phone System Powers Your Team Better?

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Aircall

Aircall offers over 45 features and you can integrate it directly with more than 100 tools. The software comes with advanced functions such as IVR, Click-to-dial, CTI or Warm transfer

justcall logo

JustCall

Comes with 60+ features, like phone extensions, call routing, IVR, or auto-dialers, and integrates with over 50 CRM and helpdesk tools.

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Features winner:
JustCall

When it comes to features, JustCall offers a much wider range. However, Aircall integrates with more external tools.

Customer Satisfaction: Which Service Has the Happiest Customers?

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Aircall

Rates 4.3 / 5 on both G2 (573 reviews) and on Capterra (276 reviews). Customers love Aircall thanks to the ease of setup and visually appealing interface. However, users often complain about the unreliability of the software.

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JustCall

Rates 4.1 / 5 on Capterra (86 reviews) and 4.2 / 5 on G2 (242 reviews). Users are generally satisfied with the ease of installation and use of the JustCall app, but experience some glitches when multiple agents use the software. 

aircall logo

Customer Satisfaction winner: Aircall

While both products have many satisfied customers, the numbers don’t lie: Aircall got a higher overall rating.

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not Convinced? Meet CloudTalk

Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.

CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.

justcall vs aircall vs cloudtalk

How CloudTalk Compares to Aircall and JustCall

While Aircall offers 45+ out-of-the-box features, and JustCall only around 60, we have you covered with 70 advanced tools to serve and support all business needs.

CloudTalk provides you with advanced automation and calling features, like Power Dialer, IVR, ACD, and skill-based routing. You can automate a large portion of your calling process, which saves time and resources. 

According to G2, CloudTalk is both the best Aircall alternative and the best JustCall alternative on the market. 

Pricing: Transparent Memberships for Businesses of Any Size

CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power, predictive, and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.

Still Not Convinced? Our Results Speak for Themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 minutes

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed data centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

So, who is the overall winner of the best VoIP alternative?

We vote for CloudTalk.
Give CloudTalk a Go.