Save your employees and agents time and give them the leeway they need to do their best work. Empower remote work and streamline workflows for the smoothest experience possible.
4,000+ innovative companies run on CloudTalk call center software
CloudTalk offers a wide range of enterprise-level call center software features at a startup-friendly price.
Empower your team with a flexible office VoIP phone system that’ll bend to meet their every need in simplifying collaboration and removing data silos. Unite all your tools in a single centralized solution, grant access to relevant stakeholders, and grow your efficiency.
CloudTalk’s Office VoIP Phone System is infinitely scalable, so it can grow alongside your company. Expand past your local borders with 160+ international numbers, hire international talent, and grow past your local limits.
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5 – 260 reviews
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4.4/5 – 310 reviews
4.5/5 – 260 reviews
Streamline Internal Communication
Enable seamless communication and collaboration among office employees with advanced quality-of-life features. Leverage extension dialing, call transfers, and call conferencing to make it easy to connect with colleagues and collaborate on projects.
Contact Customers More Efficiently
Leverage VoIP’s reliable and cost-effective communication channels for external calls. Handle calls professionally and efficiently with advanced features like auto-attendants, call forwarding, and voicemail.
Empower Remote Work and Mobility
Support remote work by allowing employees to connect to the office phone system from anywhere with an internet connection. Let remote employees make and receive calls as if they were in the office to promote collaboration and productivity anywhere and anytime.
Boost Productivity with Integrations
Create your ultimate office solution by integrating CloudTalk with your favorite 3rd party software. Allow seamless access to contact information, call history, and other relevant data. Onboard CRM, CMS, Helpdesk, and other systems with just a click, enhance efficiency and save time.
Scale & Save Money
Add or remove new seats as you need. Customize your VoIP experience on the fly with our quick, no-code set-up while saving money on expensive landlines and call costs.
Originating in Riga, Latvia, DiscoverCars has been making car rentals a breeze since 2013. As the company grew its influence to 500 partners across 10,000 global destinations, though, it quickly became evident DiscoverCars’ old call center system couldn’t keep up with the number of calls they needed to handle on a daily basis.
That’s when CloudTalk rose to the occasion. Nowadays, DiscoverCars enjoys 100,000 quarterly calls compared to 30,000 just 2 years ago. On top of that, the company expanded its global presence to 150 countries and offers customer support in 17 different languages.
How did they manage to achieve these lofty results, and how can you do the same? Find out the answer in the video here or the article down below.
Finding the best VoIP phone for your small business can be overwhelming. CloudTalk’s blog post on “21 Best VoIP Services for Small Businesses in 2023” provides an overview of the top VoIP phones on the market and what features to look for when choosing the right one for your business.
Setting up VoIP in your office requires a reliable internet connection and the right hardware. Learn how to install VoIP hardware, configure your system and number, and test it to ensure everything works correctly.
VoIP at the office works by transmitting voice data over an internet connection instead of traditional phone lines. CloudTalk’s blog post on “VoIP vs. Landline” explains the technology behind VoIP and how it can benefit your business, including cost savings and flexibility.
You’ll need the right hardware to set up a VoIP-based business phone system, including desk phones, headsets, and conference phones.
VoIP business phone systems can vary in cost depending on the provider and the features you require.
VoIP can be a cost-effective solution for small businesses, but is it worth it? CloudTalk’s blog post on “Is VoIP Worth It for Small Businesses?” explains the benefits of VoIP, including cost savings, scalability, and flexibility, and why it may be a valuable investment for your business.
VoIP is a reliable business phone system when set up correctly with the right hardware and internet connection. To ensure your VoIP system is reliable:
1. Choose a reputable VoIP provider with a proven track record of delivering high-quality service and reliable uptime.
2. Test your internet connection to ensure it’s fast and stable enough to support VoIP calls without interruptions or dropouts.
3. Set up your VoIP system correctly, following the manufacturer’s instructions, and test it regularly to make sure it’s working correctly.
4. Have a backup plan in place in case of power outages, internet disruptions, or other unforeseen issues that could affect your VoIP system’s reliability.
5. Train your staff on how to use the VoIP system properly, including troubleshooting common issues and reporting any problems promptly.
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