Optimize Office Communication & Efficiency

Save your employees and agents time and give them the leeway they need to do their best work. Empower remote work and streamline workflows for the smoothest experience possible. 

Trusted by 4,000 companies worldwide

Save Time & Money on Crystal-Clear Calls

Streamline Internal Communications

Simplify operations with 4-number extensions for each employee or department, speeding up internal communications effortlessly.

Achieve 98% SMS Open Rate

Send personalized alerts to your customers with cloud-powered SMS. Achieve a 98% open rate and reduce handle time through automation.

Never Miss Calls with Voicemail

Manage voicemails easily with CloudTalk’s Virtual Voicemail. Access recordings anytime, anywhere, and improve efficiency with automatic transcriptions.

Enable Efficient Collaboration

Empower your team with a flexible office VoIP phone system that’ll bend to meet their every need in simplifying collaboration and removing data silos. Unite all your tools in a single centralized solution, grant access to relevant stakeholders, and grow your efficiency.

CloudTalk has had a significant impact on our business, and we’re grateful for the many ways it has improved our communication and collaboration…

Nencho P., Mid-Market

Scale Your Solution Alongside Your Company

CloudTalk’s Office VoIP Phone System is infinitely scalable, so it can grow alongside your company. Expand past your local borders with 160+ international numbers, hire international talent, and grow past your local limits.

Great coverage of locations in many different countries, this capability was one of the most important benefits, as well as a great cost-benefit relation. I do recommend CloudTalk for your phone tracking resources…

Fabricio V., Global Digital Marketing Specialist at Ingersoll Rand

Amplify Human Potential

CloudTalk’s AI-powered insights save you hours of work every week. Automate processes, identify customer preferences and assess the effectiveness of your CX strategies easily. Leverage AI to truly get to know your business.

Amplify Human Potential

CloudTalk’s AI-powered insights save you hours of work every week. Automate processes, identify customer preferences and assess the effectiveness of your CX strategies easily. Leverage AI to truly get to know your business.

Plans worth every dollar

Starter

$25

$34

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • 500 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
Essential

$30

$39

/ month

Per user/month. Billed annually.


What’s included?
  • All Starter features, plus…
  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • 1,000 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation

Popular

Expert

$50

$69

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • All Essential features, plus…
  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited outbound calls domestic (landline and mobile)

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
Custom

Contact us
for tailor-made offer


What’s included?
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
AI Conversation
Intelligence

$19

$19

/ month

Early bird price per agent/month.

Early bird price per agent/month.


What’s included?
  • Topic Extraction
  • Call Transcription
  • Automatic Summaries & Tags
  • Talk/Listen Ratio
  • Sentiment Analysis
  • Trending Topics Coming Soon
  • Transcript Keyword Search Coming Soon
  • CRM Integration Coming Soon
  • Keyword Monitoring Coming Soon
  • Call Scoring Coming Soon

FAQs

What is the best VoIP phone for small businesses?

Finding the best VoIP phone for your small business can be overwhelming. CloudTalk’s blog post on “22 Best VoIP Services for Small Businesses in 2024” provides an overview of the top VoIP phones on the market and what features to look for when choosing the right one for your business.

How do I set up VoIP in the office?

Setting up VoIP in your office requires a reliable internet connection and the right hardware. Learn how to install VoIP hardware, configure your system and number, and test it to ensure everything works correctly.

How does VoIP work at the office?

VoIP at the office works by transmitting voice data over an internet connection instead of traditional phone lines. CloudTalk’s blog post on “VoIP vs. Landline” explains the technology behind VoIP and how it can benefit your business, including cost savings and flexibility.

What hardware do I need for a VoIP-based business phone system?

You’ll need the right hardware to set up a VoIP-based business phone system, including desk phones, headsets, and conference phones.

How much do VoIP business phone systems cost?

VoIP business phone systems can vary in cost depending on the provider and the features you require. 
Learn how much call center software costs.

How Reliable Is VoIP as a Business Phone System?

VoIP is a reliable business phone system when set up correctly with the right hardware and internet connection. To ensure your VoIP system is reliable:
1. Choose a reputable VoIP provider with a proven track record of delivering high-quality service and reliable uptime.
2. Test your internet connection to ensure it’s fast and stable enough to support VoIP calls without interruptions or dropouts.
3. Set up your VoIP system correctly, following the manufacturer’s instructions, and test it regularly to make sure it’s working correctly.
4. Have a backup plan in place in case of power outages, internet disruptions, or other unforeseen issues that could affect your VoIP system’s reliability.
5. Train your staff on how to use the VoIP system properly, including troubleshooting common issues and reporting any problems promptly.

How Businesses Use Office VoIP Phone Systems?

Streamline Internal Communication
Enable seamless communication and collaboration among office employees with advanced quality-of-life features. Leverage extension dialing, call transfers, and call conferencing to make it easy to connect with colleagues and collaborate on projects.
Contact Customers More Efficiently
Leverage VoIP’s reliable and cost-effective communication channels for external calls. Handle calls professionally and efficiently with advanced features like auto-attendants, call forwarding, and voicemail.
Empower Remote Work and Mobility
Support remote work by allowing employees to connect to the office phone system from anywhere with an internet connection. Let remote employees make and receive calls as if they were in the office to promote collaboration and productivity anywhere and anytime.
Boost Productivity with Integrations
Create your ultimate office solution by integrating CloudTalk with your favorite 3rd party software. Allow seamless access to contact information, call history, and other relevant data. Onboard CRM, CMS, Helpdesk, and other systems with just a click, enhance efficiency and save time.
Scale & Save Money
Add or remove new seats as you need. Customize your VoIP experience on the fly with our quick, no-code set-up while saving money on expensive landlines and call costs.

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.