A budget-friendly and reliable call center Avoxi alternative

  1. Call Quality: Better sound quality and connectivity
  2. Features: Advanced capabilities to serve any use case.
  3. Country Coverage: 160+ options to expand internationally.

Let’s talk! Book a strategy call today

Only company emails are allowed An error has occurred when checking the email An error has occurred
CloudTalk
Cloudtalk
Avoxi
Platform Available across any device or platform Available only as a web-based app
Pricing Starts at $25 per user/month, billed annually Starts free with very limited options
Integrations 35+ 20+
Set-up and Onboarding
Missed Calls Only allows callers to save their place in the call queue.
Smart Deception of Resolved Missed Calls
Conference Calls Audio + video calls Only audio calls
Predictive Dialer
Smart Dialer

4,000+ call centers and phone systems powered by CloudTalk and counting

Slide Anything shortcode error: A valid ID has not been provided

Take care of your customers.
CloudTalk will do the rest.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


Integrate CloudTalk with tools
you love the most

Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date. 

hubspot favicon
Hubspot
Salesforce
Salesforce
zendesk favicon
Zendesk
Intercom
Intercom
piperdrive favicon
Pipedrive
Playvox
Playvox
Slack
Freshdesk
Zoho CRM
call center analytics dashboard

Trained support teams right at your hand

Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.

The user-friendly interface makes adjusting to the new system easier

Switching from one software to another can be rough. Not while switching to CloudTalk. Why?

  • Our dedicated onboarding team is here to show you around
  • The onboarding portal clearly covers every step
  • An intuitive interface shows you every important detail without the need to look for it.
VoIP callers name

Look like a local anywhere in the world

Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries. These calls are more likely to be picked up and this option is also cheaper.  

Watch how CloudTalk works

We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features

get-started-with-cloudtalk-thumbnail

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk is ISO 27001:2013 and PCI-DSS certified. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.