Make data-driven decisions with Cloudtalk’s advanced analytics
Acting upon customer insights displayed in our call center software can help you optimize your contact center and active call center activities. CloudTalk is a truly data-based call center analytics software that shows complex real-time call center statistics and historical metrics from the day your CloudTalk account is activated.
Receive fax messages easily in the form of emails
Start receiving fax messages in the form of email. Select a preferred phone number in the Settings as the “fax” type and link it to the desired email address. CloudTalk handles the remainder. You will automatically receive any faxes sent to this phone number to the email address you have specified.
User-friendly mobile app with regular updates
Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done. Anywhere, anytime.
CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions.