Put your workflow on autopilot. Our AI calling software provides tools to automate tasks, speed up processes, and improve the profitability of your customer-facing teams.
Trusted by 4,000+ companies worldwide
Integrate with software like Pipedrive and HubSpot to easily access customer data. Provide efficient service to hit KPIs and grow revenue.
Call abroad as a local with 160+ international numbers, build trust, minimize costs for international fees, and reach your KPIs.
Ease your back-office teams’ job by easily setting up and managing your new cloud calling software. Get it up and running in minutes.
Seamlessly integrate CloudTalk with leading tools like Pipedrive, HubSpot, and Salesforce. Gather all data in one place and access them in a single click. Sync notes, tags, ratings, contacts, and more. Personalize your sales and support to hit goals and grow revenue faster.
What I like the best about CloudTalk is that you can easily connect it with any CRM. We work with Pipedrive and from there, it’s only one click to call our clients. Most importantly: it works all the time
Improve pick-up rates by establishing a trustworthy global presence. CloudTalk offers the widest range of international numbers on the market. Expand to 160+ new countries, call worldwide as a local, and cut expensive calling fees for both reps and customers.
When using our previous solution, we had a single phone number. People didn’t answer unknown phone numbers from abroad. That slowed us down. Before we started to use CT, we barely got 7,000 calls per year. Today, it’s almost 120,000. Thanks to CloudTalk, we can run our call center from a single office while keeping an international presence.
Deploy CloudTalk in the blink of an eye without any IT experience or expensive hardware. Setting up and administering our platform can be done in minutes. It’s also really simple to use, so agents need minimum training before they can start talking to customers.
Very nice, intuitive and easy to use. The learning curve is very high, and I was able to get up and running almost in no time. I love the modern interface, and being familiar with this type of platform, I was pleasantly surprised by the responsiveness and how snappy the solution is.
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
Free inbound calling is not available in case you select certain high cost country numbers.
Popular
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
Additional pricing – contact us
Get your issue addressed within seconds. Our support is active 24 hours a day, 7 days a week, with <1 minute response rate.
Get a 360-degree view of your customer interactions. Track performance, accommodate strategies, and hit your high-end goals.
Offer the best CX with a crystal-clear sound quality. Always hear what customers are saying and build an image of a truly professional service.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
Call center software, also known as calling software or cloud calling software, is a technology designed to streamline and manage communication processes within call centers. It typically includes features such as call routing, interactive voice response (IVR), automatic call distribution (ACD), call recording, analytics, and more, to enhance customer interactions and improve overall efficiency.
Calling software operates by leveraging internet-based technologies to facilitate communication between agents and customers. It allows you to make calls and receive them via the internet, eliminating the need for traditional phone lines. Calls are routed through the software’s infrastructure, which can intelligently distribute calls to available agents based on predefined criteria, such as skills or workload.
– Enhanced efficiency: Automation of routine tasks and intelligent call routing improve agent productivity.
– Improved customer experience: Features like IVR and call recording ensure smoother interactions and better service quality.
– Scalability: Cloud-based call center software can easily scale up or down to accommodate changing business needs.
– Analytics and insights: Advanced reporting and analytics tools provide valuable insights into call center performance and customer behavior.
– Cost savings: By utilizing internet-based infrastructure, calling software reduces the need for expensive hardware and maintenance.
Call centers commonly use cloud-based call center software or web-based call center solutions. These include popular platforms such as CloudTalk, Zendesk Talk, Five9, Talkdesk, and more. These solutions offer a wide range of features tailored to meet the needs of modern call centers.
The cost of calling software can vary depending on factors such as the provider, features included, number of users, and level of customization required. Generally, pricing models can range from per-user/per-month subscriptions to usage-based pricing. It’s advisable to request quotes from different vendors and compare their offerings to find a solution that fits your budget and requirements.
– Feature set: Ensure the software offers essential features like call routing, IVR, analytics, etc., as well as any specific functionalities your business needs.
– Scalability: Choose a solution that can grow with your business and adapt to changing requirements.
– Integration capabilities: Check if the software integrates seamlessly with your existing systems (CRM, helpdesk, etc.).
– User experience: Opt for a user-friendly interface that minimizes training time for agents.
– Customer support: Look for a vendor that provides reliable customer support and ongoing updates.
– Pricing: Evaluate pricing models to find a solution that offers the best value for your budget.
Schedule a demo today and find out for yourself.
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
Medium & Large businesses
Zendesk
Pipedrive
Plecto
Salesloft
