Speech to text
CloudTalk speech recognizer helps you convert your calls to text and facilitate search in your recordings.
Streamline your work process efficiency across your organization with the new technology and deliver excellent customer experience. CloudTalk speech recognizer helps you convert your calls to text and facilitate search in your recordings.
Speech to text technology has the power to significantly improve business workflows and enable companies to get more from data collected. No need to do repetitive motions and straining your eyes. The speech to text feature will handle the boring and unnecessary tasks for you quickly and with ease.
Improve your workflows
The adaptation of speech recognition technology can positively impact your business operations. Your employees no longer need to handle unnecessary tasks like transcribing the call or making call notes. They can rather focus on the more relevant tasks and overall customer experience.
Analyse you data
When having your calls transcripted into written form, you can search through the data easily. The ability to analyse all the data can be a huge benefit for a company, as you can find out:
- what are the biggest issues of your customers,
- What is the most efficient way to lead the conversation with customers,
- What information is your customer often missing and unable to find.
If you are interested in this advanced feature, please feel free to contact our team for further information.