Why Integrate CloudTalk with Zendesk Sell?
Set up the Zendesk Sell integration in a few clicks and bring calling, SMS, and call insights directly into your CRM. Automate workflows with custom triggers, and keep data current on both sides with two-way sync.
Log call outcomes, listen back to voicemails, and track performance metrics, all without leaving Zendesk Sell.
What is Zendesk Sell?
Zendesk Sell is a cloud-based sales CRM built for tracking leads, managing deals, and running pipelines from one place. Pipeline management, task automation, and customer insights come standard, giving reps a full view of every deal without switching tools.
Call Center for Zendesk Sell
Combine the strength of your CRM and powerrful calling features with CloudTalk’s Zendesk Sell VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.
What Data Does Zendesk Sell & CloudTalk Share?
Zendesk Sell
CloudTalkCloudTalk processes
Zendesk Sell & CloudTalk exchange
Zendesk Sell receive
How to integrate Zendesk Sell with CloudTalk?
- Log into your CloudTalk account and go to Account > Integrations in the left menu.
- Hover over the Zendesk Sell integration and click +Add.
- You’ll be redirected to the Zendesk Sell login page. Log into your account.
- Select Authorize to grant access and complete the integration.
- Configure settings for workflows, call logging, and synchronization preferences.
- Save your integration, and all your Zendesk Sell contacts will sync with CloudTalk automatically.
What Do Our World-Class Customers Say?
Customer focus is a foundational pillar for everything we do. Whether you're helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don't take it from us. Here's what CloudTalk's happy customers have to say!
I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
Co-Founder
We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
Project Manager
Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
Customer Support Specialist
It's simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It's also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
Revenue System Specialist
The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time...
Senior Manager
For us the main upside of using CloudTalk is saving of contacts. We're a business thousands of people contact, so seeing who's calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
Account Manager
How to Set Up Calling in Zendesk Sell?
- Ensure you have the CloudTalk Click-to-Call extension installed.
- Log into your CloudTalk account and go to Account > Integrations.
- Click on Zendesk Sell and follow the integration setup steps.
- In Zendesk Sell > Settings > Calling, assign CloudTalk as your calling tool.
- Open any Contact or Lead in Zendesk Sell and click on a phone number to initiate a call.
- Automatically log call outcomes, notes, and voicemails directly in Zendesk Sell.
- Access detailed call analytics and recordings to optimize your workflows.
Zendesk Sell Phone Integration Benefits
Boost Sales Efficiency with Smarter Calls
Speed up sales workflows and enhance productivity with CloudTalk’s Zendesk Sell integration. Instantly call leads from your CRM using Click-to-Call and Power Dialer. Eliminate manual dialing and connect with more prospects daily, improving conversion rates.
Automate Workflows for Better Engagement
Streamline sales and support with automated call logging, follow-ups, and SMS triggers. Set custom conditions to ensure timely customer interactions, allowing agents to focus on meaningful conversations while CloudTalk handles the repetitive tasks.
Seamless Call Logging & Data Sync
Automatically log inbound, outbound, and missed calls in Zendesk Sell. Capture call recordings, voicemails, and notes without manual effort. Two-way synchronization ensures agents always have the latest customer insights at their fingertips.
Unified Data Management for Accuracy
Keep customer records updated in real-time with CloudTalk’s seamless integration. Sync contact details, call activities, and deal progress across both platforms. Reduce duplicates and gain a complete view of your sales pipeline effortlessly.
An Overview of Zendesk Sell Integration and CloudTalk
Make Smarter Calls with Conversational Intelligence
Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.
Enter 160+ International Markets Instantly
Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.
Sell, Support, Satisfy Customers & Succeed
Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.
What Changes When Your Team Calls From CloudTalk Numbers?
Want 3x more of your calls picked up and up to 40% fewer missed? These teams got there with local numbers, one phone system and AI.
3x Pickup Rate With Local Mobile Numbers
“With CloudTalk, we could get real mobile numbers in-region, not just landlines. It made a huge difference in deliverability and how prospects responded.”
Up to 40% Fewer Missed Calls Globally
“CloudTalk isn't just a tool, it's become a core part of how we connect with prospects, manage conversations, and grow our presence in the U.S. market.”
From a Personal iPhone to Local Numbers
“We went from juggling personal phones and manual call forwarding to a unified platform that saves us time and delivers a much better customer experience.”
Missed Calls Cut From 80% to Just 16%
“Customers used to wait over 20 minutes just to speak to an agent. Now, they get through in 3 to 4 minutes. We also went from missing 80% of calls to just 16%.”
40% More Connected Calls for Sales Reps
“Find a tool that's not only reliable but can scale with your growth. CloudTalk offered us the consistency and support we needed to expand with confidence.”
500+ SDRs on One Global Phone System
“We managed to reduce sales operations by 40 hours per month and give our team the tools they need to scale globally, without sacrificing efficiency.”
Is your existing phone system more drama than dial tone? Book a chat with CloudTalk - we make calls fun again!
Join thousands of teams already growing with CloudTalk.
Frequently asked questions
Zendesk Sell is a CRM platform for managing leads, tracking deals, and streamlining the sales process.
Yes, CloudTalk enables seamless calling directly from Zendesk Sell via its integration.
No, CloudTalk imposes no limits on the number of calls you can make or receive.
The Zendesk Sell Cloud Phone System Integration can be set up quickly in just a few minutes.
Yes, the Zendesk Phone System Integration is included in CloudTalk’s pricing plans. Contact sales for more details.
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