Looking for the best Zendesk Talk alternative?

Simplify your expansion with the intelligent phone software. CloudTalk arms you with important insights about your customer service or sales team. Use them to grow your business and optimize the inefficient company processes.

Try any plan free for 14 days. No hidden fees. No surprises. No commitments.

Zendesk Talk vs CloudTalk - Call center software

Learn why CloudTalk is the best Zendesk Talk alternative for your business.

Here’s a little chart for you to compare CloudTalk and Zendesk Talk for yourself:

 
cloudtalk
Zendesk Talk
Price (per user/ per month)
$15 - $50
$25 - $110
Price (per 10 users/ per month)
$150 - $500
$250 - $1 100
Price (per 50 users/ per month)
$750 - $2 500
$1 250 - $5 500
Price for Inbound calls
free
pay per min
Voicemail
 
 
ACD
 
 
IVR
 
 
Custom messages & greetings
 
 
Automated callback
 
 
Conference calling
 
 
Click to call extension
 
 
Productivity features (call tagging, notes etc.)
 
 
Power dialer
 
 
Smart queues
 
 
Skill-based routing
 
 
Call masking
 
 
Call masking
 
 
Dedicated onboarding & support manager
 
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Zendesk Talk Professional plan paid monthly.

 

Great communication is the key to company success. Thanks to a custom-built global infrastructure interconnected with largest telco providers in the world, CloudTalk provides the high-quality call service for an affordable price.

 

Zendesk Talk does not offer an advanced routing system. This means, that you may miss some of your inbound calls or have less performing team. CloudTalk gives you the possibility of smart queueing to streamline the process for you.

 

Looking for an intelligent solution which will improve your team efficiency? CloudTalk provides many advanced features for sales and customer service teams as Smart reporting, Sentiment analysis, Smart queueing, Powerful API, or Speech to text.


#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms


Integrate CloudTalk with your existing platforms

Boost your team performance by integrating CloudTalk with your favourite business tools like Pipedrive, Hubspot, Zendesk or HelpScout.

  • Make your communication faster and more personalized.
  • Improve the performance of your team members.
  • Have always up-to-date information in one place.
Integrate your call center software with business tools

Even more benefits over Zendesk Talk

3 most important reasons to choose CloudTalk

Benefit - Best customer support
Helpful customer support
There is only one boss. The customer. If you need any help, you can be sure that our team is ready to help you with anything.
Benefit - Smart automations
Smart automation
Rather than doing repetitive tasks, focus on your business growth. CloudTalk offers you many automation and self-service features.
Benefit - High Quality Calls
High-quality calls
The most important element of every call centre is a high-quality call. Wide range of carriers allows us to find the best route for your calls around the globe.
1000+ satisfied clients have benefitted from our call center software

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

Improve your contact center with CloudTalk