Looking for the best Zendesk Talk alternative?

Your search for a Zendesk Talk alternative is over. CloudTalk seamlessly integrates with Zendesk, yets offers a full suite for inbound and outbound telephony at a fraction of the cost of Zendesk Talk.

Plans start at $20/month. No contracts. No minimum number of users.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

Learn why CloudTalk is the best Zendesk Talk alternative for your business.

Here’s a little chart for you to compare CloudTalk and Zendesk Talk for yourself:

Zendesk Talk
Price (per user/ per month)
$20 - $40
$25 - $110
Price (per 10 users/ per month)
$200 - $400
$250 - $1 100
Price (per 50 users/ per month)
$1 000 - $2 000
$1 250 - $5 500
Price for Inbound calls
pay per min
Custom messages & greetings
Automated callback
Conference calling
Click to call extension
Productivity features (call tagging, notes etc.)
Power dialer
Smart queues
Skill-based routing
Call masking
Dedicated onboarding & support manager

Comparison data is based on an analysis from Q1, 2021.
Comparing CloudTalk Essential vs Zendesk Talk Professional plan paid monthly.


Great communication is the key to company success. Thanks to a custom-built global infrastructure interconnected with largest telco providers in the world, CloudTalk provides the high-quality call service for an affordable price.


Zendesk Talk does not offer an advanced routing system. This means, that you may miss some of your inbound calls or have less performing team. CloudTalk gives you the possibility of smart queueing to streamline the process for you.


Looking for an intelligent solution which will improve your team efficiency? CloudTalk provides many advanced features for sales and customer service teams as Smart reporting, Sentiment analysis, Smart queueing, Powerful API, or Speech to text.

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

Integrate CloudTalk with your existing platforms

Boost your team performance by integrating CloudTalk with your favourite business tools like Pipedrive, Hubspot, Zendesk or HelpScout.

  • Make your communication faster and more personalized.
  • Improve the performance of your team members.
  • Have always up-to-date information in one place.
Integrate your call center software with business tools

Even more benefits over Zendesk Talk

3 most important reasons to choose CloudTalk

Benefit - Best customer support
Helpful customer support
There is only one boss. The customer. If you need any help, you can be sure that our team is ready to help you with anything.
Benefit - Smart automations
Smart automation
Rather than doing repetitive tasks, focus on your business growth. CloudTalk offers you many automation and self-service features.
Benefit - High Quality Calls
High-quality calls
The most important element of every call centre is a high-quality call. Wide range of carriers allows us to find the best route for your calls around the globe.
1000+ satisfied clients have benefitted from our call center software

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