Looking for the best Zendesk Talk alternative?

Simplify your expansion with the intelligent phone software. CloudTalk arms you with important insights about your customer service or sales team. Use them to grow your business and optimize the inefficient company processes.

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Zendesk Talk vs CloudTalk - Call center software

Learn why CloudTalk is the best Zendesk Talk alternative for your business.

Here’s a little chart for you to compare CloudTalk and Zendesk Talk for yourself:

Price (per user/ per month)

$15 - $50

$25 - $110

Price (per 10 users/ per month)

$150 - $500

$250 - $1 100

Price (per 50 users/ per month)

$750 - $2 500

$1 250 - $5 500

Price for Inbound calls

free

pay per min

Voicemail

ACD

IVR

Custom messages & greetings

Automated callback

Conference calling

Click to call extension

Productivity features (call tagging, notes etc.)

Power dialer

Smart queues

Skill-based routing

Call masking

Dedicated onboarding & support manager

Try CLOUDTALK free

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Zendesk Talk Professional plan paid monthly.

Great communication is the key to company success. Thanks to a custom-built global infrastructure interconnected with largest telco providers in the world, CloudTalk provides the high-quality call service for an affordable price.

Zendesk Talk does not offer an advanced routing system. This means, that you may miss some of your inbound calls or have less performing team. CloudTalk gives you the possibility of smart queueing to streamline the process for you.

Looking for an intelligent solution which will improve your team efficiency? CloudTalk provides many advanced features for sales and customer service teams as Smart reporting, Sentiment analysis, Smart queueing, Powerful API, or Speech to text.

#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms

4.9/5

4.8/5

4.9/5

4.8/5

4.9/5

4.6/5

Integrate CloudTalk with your existing platforms

Boost your team performance by integrating CloudTalk with your favourite business tools like Pipedrive, Hubspot, Zendesk or HelpScout.

Make your communication faster and more personalized.
Improve the performance of your team members.
Have always up-to-date information in one place.

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Even more benefits over Zendesk Talk

3 most important reasons to choose CloudTalk

Helpful customer support

There is only one boss. The customer. If you need any help, you can be sure that our team is ready to help you with anything.

Smart automation

Rather than doing repetitive tasks, focus on your business growth. CloudTalk offers you many automation and self-service features.

High-quality calls

The most important element of every call centre is a high-quality call. Wide range of carriers allows us to find the best route for your calls around the globe.

Better experience for your customers

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Improve your contact center with CloudTalk