Restaurant Phone System

Are you hungry for more business? Don’t starve your customers of quality service – automate your orders, leverage powerful VoIP features, and deliver 5-star experiences on a silver platter.

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Trusted by 230 companies worldwide

Never Miss an Order Again

Missing calls means missing out on revenue. Make sure you have the tools necessary to never miss an order again, boost customer satisfaction, and, most importantly, reinforce your bottom line. Route incoming calls to available staff and catch up on missed orders with call-back.

CloudTalk offers every contact center feature that is necessary for our company to provide great customer service to our customers. We like visual IVR, easy-to-setup callback setup and various integration that enhance our workflows. And their support! I feel like this part of the SaaS business is underestimated very often and makes a huge difference, especially for us.

Matej K. CMO & Co-Founder @ StreamBee

Contact sales

**Deliver 5* Experiences for Customers & Staff Alike**

A high-quality restaurant phone system helps create excellent experiences on both sides of the call. Cut down on repetitive tasks with automation to save time for customers and staff alike and let them enjoy crystal-clear calls every time.

CloudTalk is really great. It doesn’t matter whether you need IVR, ACD, international numbers or ring groups – CloudTalk has it all. I also value perfect customer support which is not very common.

Peter R. Business development manager

Contact sales

Other features
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Drop in on calls, track your agents’ performance, and ensure customers receive the best experience possible.

Don’t let local or international borders hold you back. Run your restaurants or entire franchises efficiently with our selection of 160+ international, regional, mobile, and toll-free numbers.

Streamline your customers’ support journey with a multi-level Interactive Voice Response (IVR) menu. Answer frequent customer questions with an audio assistant and ensure they get routed to the right agents.

Reduce your abandoned calls rate with callback. Automatically dial back any missed call, save time, and improve your restaurant’s reputation.

Expanding Operations

Scale operations and meet customer demand by onboarding staff and phone numbers quickly. VoIP systems let you grow locally and internationally, automating tasks, saving time, and increasing efficiency, helping you do more for less.

Combating Dine-n’-Dashers

Tired of taking orders customers never pick up? Combine your Phone System for Restaurants with a CRM integration to keep track of every caller’s phone number and have an easy way of reaching out to them.

Streamlining Deliveries

Restaurants need efficient processes in and out of the kitchen. Ensure smooth communication with delivery drivers, servers, cooks, and staff by providing them with their own phone numbers, internal tags, and extensions.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

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FAQs

What are the benefits of using VoIP for restaurants?

VoIP technology provides several benefits to restaurants, such as flexibility, mobility, and cost savings. With VoIP, restaurant staff can easily communicate with each other and customers using their smartphones or computers, making it more convenient and efficient. Additionally, VoIP phone systems can also be integrated with other restaurant management tools to streamline operations and enhance customer experience.

How does VoIP improve communication in chain restaurants?

VoIP systems offer restaurants a centralized communication solution that can easily handle multiple locations. This makes it easier for employees to communicate and collaborate and manage orders, reservations, and deliveries across different locations.

Can VoIP help control and manage costs in restaurants?

VoIP can help restaurants control and manage costs by reducing the need for expensive traditional phone lines and equipment. They can make and receive calls over the Internet, significantly lowering their communication costs. VoIP can also help restaurants manage their staff more efficiently and avoid overstaffing.