Protect Your Data and Simplify Logins with Single Sign-On
Give your team one secure login for all CloudTalk tools and integrations. With our cloud SSO solution, you simplify access, strengthen security, and deliver a seamless login experience across your entire workspace.
Agents can log in once to access all they need, speeding up daily workflows.
Centralized authentication improves security by minimizing password fatigue.
Keep your team focused on calls—not credentials—boosting efficiency.
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Trusted by 30,000+ sales & support professionals to power more & better conversations
Simplify Your Sign-In Process
Choose Your Provider
CloudTalk supports SSO integration with Google, Azure, Okta, Keycloak SSO, and OneLogin SSO— letting your team log in with one secure account for everything.
Improve Your Security
Minimize data breach risks from weak passwords by centralizing login access and enabling multi-factor authentication (MFA).
Manage Users with Ease
Simplify user management with an easier way to grant or remove access, freeing up IT resources for more critical tasks.
We’ve helped thousands of global companies
Case studies featuring customers who are building faster.
Global Sales Engine Powered by Connected Conversations
“CloudTalk’s AI transcripts and analytics make it easier to track talk ratios, discovery depth, and regional performance—all without requiring formal training to get started.”
Revolutionizing Revolut’s Efficiency and Saving 40+ Hours
"Thanks to CloudTalk’s reliability, we could improve sales teams’ performance and close more deals than we could have ever imagined."
Increasing productivity for 200 customer support agents
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies and gain a much better understanding of our teams."
Delivering success for Glovo’s customer support team
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way."
Single Sign-On (SSO)
What Is Single Sign-On (SSO)?
Single Sign-On (SSO) is a secure login solution that lets users access multiple applications with one set of credentials. With cloud-based single sign-on, your team can log in to CloudTalk and all connected tools without juggling multiple passwords.
SSO improves both security and productivity. It reduces the risk of data breaches by minimizing weak or reused passwords and ensures that only verified users gain access through SSO authentication. When integrated with your existing identity provider (like Google, Azure, or Okta), it simplifies secure access management.
How Does Single Sign-On (SSO) Work?
Single Sign-On (SSO) works by letting users authenticate once through a trusted identity provider like Google, Azure, or Okta.
When someone tries to access CloudTalk, the system checks their credentials with the configured identity provider. Once verified, access is granted instantly.
This seamless process enhances the user experience, enforces strong access control, and strengthens overall security through secure single sign-on authentication.
Benefits of Single Sign-On
Unlock Your Workspace in One Click
Improve User Experience
Boost productivity with a seamless SSO login experience—one set of credentials unlocks access to CloudTalk and all your connected applications. No more login interruptions or juggling multiple passwords—just smooth, uninterrupted workflows.
Increase Your Data Security
Eliminate weak or reused passwords by centralizing access through secure SSO authentication. Strengthen protection with multi-factor authentication (MFA) and ensure that only authorized users can access sensitive tools and data.
Simplify IT Management
Streamline onboarding and offboarding with centralized access management. Manage user permissions across all apps in one place and reduce IT workload by cutting down on password reset requests and access issues.
Easily Monitor Compliance
Use a single system to track user activity and ensure alignment with data privacy standards. With built-in SSO compliance tracking, you get a clear audit trail of login events and can enforce consistent security policies across all platforms.
How to Use Single Sign-On in CloudTalk?
- 01Open your CloudTalk account and navigate to the “Account Settings”.
- 02Select the “Security” tab and click on the option to enable SSO.
- 03Enter the necessary details from your identity provider.
- 04Save the SSO configuration to activate it for your account
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Frequently asked questions
An SSO token is a digital credential generated after a user successfully authenticates through Single Sign-On. It contains user identity information and allows access to multiple applications.
When accessing other connected applications, the token is validated by identity providers to grant the user access without requiring additional logins.
Yes, SSO is secure when implemented correctly. It reduces the number of login credentials users need to manage, thereby lowering the risk of weak or reused passwords.
An example of SSO is logging into Google and then accessing Gmail, Google Drive, and YouTube without needing to log in again for each service.
When Single Sign-On is enabled, users only need to log in once using their credentials from an identity provider. After that, they can access all authorized applications without needing to log in again.
SSO allows access to multiple applications with one login, while MFA adds an extra layer of security by requiring additional verification methods, such as a code sent to a mobile device.
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Absolutely. SSO is commonly used with cloud-based applications, allowing seamless and secure access across various platforms and services.
If the SSO provider experiences downtime, users may be unable to access connected applications. Implementing redundancy and failover strategies can mitigate this risk.
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