Go Global And Spend Less With Toll-Free Numbers

Expand your global outreach with a toll-free phone number for business. Cut expensive international tariffs, seamlessly connect with customers worldwide, and gain their trust.

Break Barriers To Better Connections

160+ Countries

Get international phone numbers in countries around the world, empowering your team to work globally.

Low Cost for Callers

Make your business more accessible and let customers easily connect with you for free or at low rates.

Increase Calls by 40%

Make it easier for customers to reach you, boosting inbound calls and business opportunities.

We’ve helped thousands of global companies

Case studies featuring customers who are building faster.

Revolutionizing Revolut’s Efficiency and Saving 40+ Hours

“Thanks to CloudTalk’s reliability, we could improve sales teams’ performance and close more deals than we could have ever imagined.”

Jamie Devlin
Head of Operations

Increasing productivity for 200 customer support agents

“With CloudTalk’s Analytics I now get to see every step of the way. We can find discrepancies and gain a much better understanding of our teams.”

Nelly Donnelly
Service Delivery Manager

Delivering success for Glovo’s customer support team

“CloudTalk improved our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way.”

Yohann Bensadoun
Global Supply Growth

Scaling outbound calls for MyHeritage 158 sales agents

“We have seen a significant increase in our outbound call volume. We can now reach out to more prospects and customers than ever before.”

Elay Sasson Call
Center Manager

What Is a Toll-Free Number?

Toll-free numbers are easy to spot with their distinct prefixes, usually 800.

They let customers call you without thinking about charges, as the recipient covers most of the costs. This creates a customer-friendly experience and makes it easier for people to reach you.

Think of it as a direct line between you and your customers, keeping the conversation open without any barriers.

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How Do Toll-Free Numbers Work?

When a customer dials a toll-free number (800, 888, 877, etc.), the call isn’t tied to a specific location. Instead, it’s routed through a specialized system that shifts the cost to the business or, in some cases, splits part of the charge with the caller.

The call is then forwarded to your designated phone line, ensuring customers can reach you from anywhere without long-distance fees. This makes communication seamless, affordable for customers, and more accessible for your business.

Benefits of Toll-free Numbers

Upgrade Your Call Experience

Establish Customers’ Trust

Earn customers’ trust by offering free calls. Show them that your intention isn’t to deceive them, but rather to assist them. Attract new clients and retain your existing customers.

Build a Global Presence

Instantly boost your business’s credibility and professionalism. Show that your company is established and ready to serve customers on a national or even international level.

Simplify Call Management

Streamlined call routing and tracking. Forward toll-free calls to specific departments, use IVR or set up call queues to ensure that every call is answered quickly.

Boost Engagement

Make communication with your business accessible to everyone. Capture more leads, resolve more customer issues, and create stronger relationships with your audience.

Start Using Toll-Free Numbers With CloudTalk

CloudTalk offers two types of toll-free business numbers—green and blue. With a green toll-free phone number, customers call you completely for free. With a blue toll-free number, the final price of the call splits between you and the caller.

A toll-free number will have a different dialing code from country to country.

Start Using Toll-Free Numbers With CloudTalk

  • Log into your CloudTalk account
  • Select “Numbers” from the left-hand menu
  • Click on “Buy a number.
  • Pick from over 160countries—select Local, Mobile, National, or Toll-free number
  • Click on “Order,” and you’ll have your toll-free number in minutes.

Features

Other features you might like

Flagship Feature

Number Porting

Transfer old business numbers from more than 100 countries easily and maintain your connections and corporate identity.

Flagship Feature

International Numbers

Expand your business to new markets and reach more customers all around the world with over 160+ international numbers.

Virtual Caller ID

Generate caller IDs with appropriate local area codes or with numbers your customers are already familiar with.

Automatic
Outbound Numbers

Automatically display a number that matches the country of the recipient for every outbound call.

Frequently asked questions

Everything you need to know about the product and billing.

What is a toll-free number?

A toll-free number, also called an 800 number, allows customers to call you free of charge or at very low rates, making it easy and convenient to reach you. When a customer dials a toll-free telephone number, the costs are covered by your business instead of a caller, or split between you and the caller.

How do I make a toll-free call?

To make a toll-free call, simply dial the toll-free number, starting with the appropriate prefix (like 800 or 888). The call is free to you, as the business covers the charges. These numbers are most often available for domestic calls within the same country.

How to get a free 1800 number?

To get a toll-free 1800 number, you’ll need to sign up with a phone provider or a VoIP service like CloudTalk. While the number itself isn’t free, many providers offer packages that include a toll-free number as part of their subscription plan, so you can get one with no upfront cost.

What is the difference between the 800 Number and the 1800 number?

There is no functional difference between an 800 number and a 1800 number. Both are toll-free numbers that work the same way, allowing callers to reach businesses at no cost to them. The “1” in front of 800 is simply the country code for the U.S. and Canada.

Can I use my toll-free number as my caller ID when making outbound calls?

Yes, you can use your toll-free number as your caller ID when making outbound calls. This helps maintain a consistent, recognizable identity for your business, ensuring customers can easily identify who is calling.

Can I port my toll-free number?

Yes, toll-free numbers can be ported. You can transfer your existing toll-free number to a new service provider, including CloudTalk, as long as the new provider supports toll-free numbers. The process is generally straightforward and ensures continuity for your business.

Can I send text messages with a toll-free number?

Yes, many toll-free numbers support SMS messaging. With CloudTalk, you can use your toll-free number to send and receive text messages, making it a versatile tool for both voice and SMS communication with customers.

How long does it take to get a toll-free number?

Getting a toll-free number is typically a quick process and can often be completed within a few minutes to a day, depending on the provider.

Is there any additional charge to get a toll-free number?

The cost of acquiring a toll-free number varies by provider. Some providers, like CloudTalk, include toll-free numbers as part of their subscription packages. However, there may be additional charges depending on usage, such as call forwarding fees or international call rates.

Are toll-free numbers free when calling internationally?

Toll-free numbers are generally only free for domestic calls within the same country. When called from abroad, international calling charges may apply, both for the caller and the business, depending on the location.

How much does a toll-free number cost?

The cost of a toll-free number varies based on the provider and usage. Basic plans may start at a low monthly rate, with additional costs depending on call volume, international usage, and SMS services. CloudTalk offers flexible pricing plans to fit the needs of businesses of all sizes.

Still have questions?

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