Looking for the best 8x8 alternative?

Make your support and sales team work smarter, not harder. CloudTalk arms your sales team with important features and customer insights. Use them to uncover inefficient processes.

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8x8 vs CloudTalk - Call center software

Learn why CloudTalk is the best 8x8 alternative for your organisation.

Here’s a little chart for you to compare CloudTalk and 8x8 for yourself:

 
cloudtalk
8x8
Price (per user/ per month)
$15 - $50
$25 - $175
Price (per 10 users/ per month)
$150 - $500
$250 - $1 750
Price (per 50 users/ per month)
$750 - $2 500
$1 250 - $8 750
Reliability
9 globally distributed data centers
global data centers
High quality calls
 
 
Business hours
 
 
Call queues
 
 
Conference calling
 
 
Porting an existing number
 
 
Voicemail
 
 
Click to call extension
 
 
Productivity features (call tagging, comments, after-call work etc.)
 
 
Call recording
 
only from $35 per user/month
IVR
 
only from $115 per user/month
Automated callback
 
only from $115 per user/month
Skill-based routing
 
only from $115 per user/month
Power dialer
 
 
Smart queues
 
 
Call masking
 
 
Dedicated onboarding & support manager
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs 8x8 X2 Edition plan paid monthly.

 

Good communication is the secret ingredient of every successful business. Integrate your existing CRM, eCommerce or help desk tools and make communication of your sales or customer support more simple and organized.

 

Are you searching for a system which can enhance your customer support and sales team results? Use smart metrics in CloudTalk to learn what is and isn't working for your business.

 

Setting up CloudTalk is really easy and it will take less than 5 minutes. If you wish to use 8x8 software, it is not that easy. Firstly, it's little bit difficult to find a clear pricing list on the 8x8 website. CloudTalk is transparent and intuitive, you can check everything on our website.


#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms


Integrate CloudTalk with your favourite tools

Discover a smart platform, which can be integrated with your existing e-commerce, helpdesk, CRM systems.

  • Communicate with your clients faster and more efficient.
  • Improve team performance by tracking important KPI.
  • Find always up-to-date information about customers in one place.
Integrate your call center software with business tools

Even more benefits over 8x8

3 most important reasons to choose CloudTalk

Benefit - Best customer support
Helpful customer support
There is only one boss. The customer. Our passionate customer support team will always do everything to help you solve any problem.
Benefit - Transparent data
Transparent data
We are really transparent about our services, features or fees. Everything is displayed in our pricing list.
Benefit - High Quality Calls
High-quality calls
To ensure the high-quality of our phone services, we use many carriers to dynamically find the best possible route for your calls across the globe.
1000+ satisfied clients have benefitted from our call center software

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Improve your contact center with CloudTalk