CloudCall Pricing & Plans: Full Guide for 2025

CloudCall is a smaller VoIP provider with its plans starting at just $10 having attracted over 48,000 users worldwide. The question is, should you be one of them?

The VoIP market is wide and varied, with providers, both big and small, fighting for customers’ attention. The subject of this article may be the latter of the two, but it’s still deserving of your attention, with CloudCall per-user pricing being one of the lowest.

In this article, we seek to answer a single question. Is the CloudCall subscription cost worth it? Keep reading to find out and discover all of the CloudCall features and costs you should know! 

Key Takeaways:

• On the opposite side of the spectrum, CloudCal’s main downsides consist of a limited international number selection, few AI-powered features, and a general lack of integrations.
• CloudCall offers plans primarily for small businesses, consisting of o1 Starter at $10 per user/month, o1 Pro at $23 per user/month, and o1 Advanced at $35 per user/month.
• CloudCall’s main advantages include a streamlined VoIP solution, along with advanced Call Coaching and Power Dialing tools to strengthen your outbound initiatives.

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Overview of CloudCall Pricing & Plans

CloudCall offers multiple pricing plans, each catering to a different use case based on your team size, feature, and integration requirements. Below, we’ll briefly discuss the specifics. The main CloudCall VoIP pricing packages include:

Feature/Aspect

o1 Starter

o1 Pro

o1 Advanced

Annual Pricing

$10 per user/month

$23 per user/month

$35 per user/month

VoIP Calls

UK + Ireland

15 countries

25 countries

SMS

250

500

750

SSO

AI Call Summaries

CRM Integration

Call Coaching

Power Dialer

Local Presence

Campaigns

Best For

Essential VoIP and SMS. Perfect for support roles like administrative staff or receptionists who need simple, reliable communication tools.

Enhanced VoIP, Call Coaching tools, and team management functions. Ideal for teams and leaders focused on high-volume outbound efforts.

Full suite of advanced outbound tools for global campaigns and maximized productivity with advanced communication features.

o1 Starter Plan

CloudCall’s Starter Plan is the provider’s most affordable option, designed for businesses seeking essential VoIP and SMS capabilities. It includes the fundamental features required to handle basic customer interactions and internal communication.

Nevertheless, some users may find the lack of CRM integration and advanced automation tools limiting, especially for growing teams that require more streamlined workflows.

o1 Starter features include:

• Unlimited calling within the US & Canada
• 250 included SMS messages per month
• AI-powered call summaries
• Three months of call storage
• Desktop, web, and mobile access

o1 Pro Plan

CloudCall’s Pro Plan builds upon the Starter package by introducing CRM integration and key call management tools. It’s a great option for teams that prioritize outbound efforts and need enhanced coaching and administrative controls.

However, companies looking for full-fledged automation or broader international coverage may find the Pro Plan’s limitations restrictive.

o1 Pro features include:

• CRM integration for seamless call logging
• Call coaching and monitoring tools
• Team administration and reporting features
• 500 included SMS messages per month
• Calls to 15+ international destinations

o1 Advanced Plan

CloudCall’s Advanced Plan is the most feature-rich package, tailored for businesses that rely on high-volume outbound campaigns and global connectivity. It delivers advanced dialing tools, extended call storage, and enhanced workflow automation.

That said, companies may find the higher cost a drawback, especially if they don’t require international coverage or outbound-focused tools like power dialing.

o1 Advanced features include:

• Voicemail drop for faster outreach
• Power dialer to accelerate outbound calls
• Local presence dialing for better pick-up rates
• Campaign management tools
• 750 included SMS messages per month
• Calls to 25+ international destinations

CloudCall Add-Ons:

CloudCall’s low pricing matches its leaner feature list. However, for those intent on using its services, the provider does offer additional options to increase their outbound call and SMS campaigns. These add-ons include:

• 25 Additional Voice Pro Countries: Starting at $14 per user/month, annually.
• 200 Countries Global Voice: Starting at $30 per user/month, annually.
• 2,000 US & Canada SMS: Starting at $16.99 per user/month, annually.

CloudTalk Vs. CloudCall: Which Is Better?

Whenever you’re considering a particular provider, it’s important to look at their offering in context of other options on the market. In this case, we’ll be comparing CloudCall against CloudTalk, so it’s vital we give you some context.

Short Overview of CloudTalk’s Plans and Pricing

CloudTalk has 5 pricing plans on offer, ranging in price from to per user/month, with a special exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:

1. Lite: CloudTalk’s special entry-level plan for micro and small businesses in the US and LATAM. Uniquely quick to deploy, with all the basic calling and call center management tools you need to enter the global market.
   
   Key Features: Unlimited calling in US & Canada, Business SMS, Click-to-Call, Call Recording, Analytics
   
2. Starter: CloudTalk’s basic plan is designed specifically for micro and small businesses. Easy to set up and easier to use, this plan offers small teams everything they need to kick off their call center operations.
   
   Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD)
   
   Price: $25 per user/month
   
3. Essential: CloudTalk’s medium plan, focused on growing SMBs and MMBs. This plan helps teams expand their inbound and outbound operations, automate processes, and improve experiences.
   
   Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API
   
   Price: $35 per user/month
   
4. Expert: CloudTalk’s feature-packed plan for growing MMBs and enterprises or any team that requires robust calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
   
   Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring
   
   Price: $50 per user/month
   
5. Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
   
   Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
   
   Price: Varies based on features, number of users, etc.

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CloudTalk Vs. CloudCall: Direct Comparison

CloudTalk Vs. CloudCall: Key Takeaways

Based on our comparison between CloudTalk’s and CloudCall’s pricing and plans, we can glean several insights. These include:

1. Pricing: With some of the lowest prices on the market, CloudCall offers a more affordable selection of pricing plans than CloudTalk.
2. Features: To offset the low costs, CloudCall has a fairly limited number of tools on offer, which can significantly limit usability.
3. Integrations: Both solutions were created with integrations in mind. But while CloudCall focuses only on its CRM, CloudTalk offers + integrations.
4. International Reach: While CloudCall has a solid selection of 80+ international and local numbers, it can’t compete against CloudTalk with 1+ options.

CloudCall Best Features

While both platforms are strong, CloudCall has a few standout tools that make it especially useful for outbound-heavy or CRM-led teams:

• CRM-Centric Design: CloudCall’s native integrations pull customer info into every conversation and automatically sync call logs, notes, and recordings.
• Advanced Dialing Tools: Features like voicemail drop, local presence, and campaign management streamline outreach for sales and recruiting teams.
• AI-Powered Call Summaries: Each call is transcribed and summarized with AI, saving reps time and boosting post-call clarity.

CloudCall Pros & Cons

Based on everything discussed so far, we can make several conclusions regarding CloudCall’s strongest and weakest aspects. These include:

CloudTalk: The Better Call Center Choice 

As you’ve seen, CloudCall is a viable and affordable competitor in the call center software scene. However, several aspects hold it back from being the best. Ultimately, your decision should come down to what type of solution you’re looking for.

If you’re looking for a minimalistic and streamlined solution that’ll keep your sales and support afloat without breaking the bank, then CloudCall is the one for you. 

But if you care about creating exceptional customer experiences, enjoying crystal-clear calls, and closing more deals…then look no further than CloudTalk.

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