Looking for a reliable Dialpad alternative?

Got tired of your old calling solution? Get more for less with CloutTalk. Our software offers advanced features and seamless integrations. It also supports you to take full advantage of automation.

Make your business run smoother. Eliminate repetitive tasks, so your employees can focus on what matters. Building customer relationships.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs. Dialpad

Compare Dialpad with CloudTalk and see the advantages we offer

 
cloudtalk
Dialpad
Price (per user/ per month)
$25- $40
$20 - $95
Price (per 10 users/ per month)
$250- $400
$200 - $950
Price (per 50 users/ per month)
$1 250 - $2 000
$1 000 - $4 750
High quality calls
 
 
Call recording
 
 
Voicemail
 
 
Comment on calls
 
 
Call center statistics
 
 
Sentiment analytics
 
 
Automated callback
 
 
Reliability
9 globally distributed data centers
global data centers
Click to call extension
 
 
Call tagging
 
 
Smart dialer
 
 
Open API
 
 
Dedicated onboarding & support manager
 
 
 

Comparison data is based on an analysis from Q1, 2021.
Comparing CloudTalk Essential vs Dialpad Talk/Support/Sales Pro plan paid monthly.

Curious how does it look inside CloudTalk? Take a closer look   

 


Main benefits

Still not sure whether to choose us? Take a deeper look into what we offer.

Reliable integrations

Unfortunately, Diapad provides integration with only a few CRMs. Such as Office 365, Linkedin, etc. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.

  • Pipedrive
  • Zendesk
  • Zendesk Sell
  • Zapier
  • Salesforce
  • Hubspot
Integrate your call center software with business tools
CloudTalk Analytics for Call center

Wide automations possibilities

CloudTalk has many automation features that make your business run efficiently. If there is an unanswered phone call, Callback allows you to automatically contact the customer back.

Our flagship tool, Smart dialer, compiles a list of numbers and lets you call through them with a single click. Further, Workflow automation is an effective way of streamlining business processes.

Rich portfolio of features

Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle most suitable cases with Skill-based routing

Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

Realtime customer overview
Support center software for E-commerce

Advanced sound quality

Say goodbye to jitter and latency. Enjoy crystal-clear sound without interruptions. Forget drop calls or other system bugs.

If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms


More benefits

Here are three additional reasons to consider CloudTalk.

Benefit - Scalability
Simple set-up in 5 minutes
Setting up your phone system has never been easier. You can use CloudTalk in just a few minutes. You don't need to invest in any expensive phone hardware.
Benefit - Setup in 5 minutes
Follow your performance
Aren't you satisfied with the team performance? Uncover the strengths and weaknesses in your customer and sales team through CloudTalk smart metrics.
Benefit - Smart automations
Easy scalability and management
CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call centre in real-time, add agents, numbers and set up everything you need in just a few minutes.
1000+ satisfied clients have benefitted from our call center software

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Improve your contact center with CloudTalk