Looking for the best Dialpad alternative?

Looking for a great call centre software? Switch to CloudTalk to pay less across all plans and fully customize as you go. CloudTalk provides many advanced features and integrations, which will help you to be more productive.

Try any plan free for 14 days. No hidden fees. No surprises. No commitments.

Dialpad vs CloudTalk - Call center software

Learn why CloudTalk is the best Dialpad alternative for your business.

Here’s a little chart for you to compare CloudTalk and Dialpad for yourself:

 
cloudtalk
Dialpad
Price (per user/ per month)
$15 - $50
$20 - $95
Price (per 10 users/ per month)
$150 - $500
$200 - $950
Price (per 50 users/ per month)
$750 - $2 500
$1 000 - $4 750
High quality calls
 
 
Call recording
 
 
Voicemail
 
 
Comment on calls
 
 
Call center statistics
 
 
Sentiment analytics
 
 
Automated callback
 
 
Reliability
9 globally distributed data centers
global data centers
Click to call extension
 
 
IVR
 
 
Call tagging
 
 
Power dialer
 
 
Open API
 
 
Dedicated onboarding & support manager
 
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Dialpad Talk/Support/Sales Pro plan paid monthly.

 

CloudTalk gives you the opportunity to integrate with the most popular e-commerce, help desk or CRM systems. Unfortunately, Diapad provides integration with only a few CRMs (Salesforce, Zendesk, Office 365, Linkedin, etc.).

 

Aren't you satisfied with the team performance? Uncover the strengths and weaknesses in your customer support and sales team thanks to CloudTalk smart metrics.

 

Searching for a solution which will enhance the performance of your sales team? Thanks to the range of automated features from CloudTalk, the sales team will focus more on nurturing leads and less on repetitive tasks.


#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms


Integrate CloudTalk with your existing tools

Integrations can simplify your business processes. Integrate CloudTalk with your existing CRM, e-commerce or help desk platforms as Pipedrive, Hubspot, Salesforce, Shopify and many others.

  • Have always updated customer data across all your platforms.
  • Track and improve your team performance.
  • Make your communication faster and more personalized.
Integrate your call center software with business tools

Even more benefits over Dialpad

Why do companies make a switch to CloudTalk?

Benefit - Scalability
Easy scalability and management
CloudTalk is very intuitive and user-friendly call center software. You can manage your voip call centre in real-time, add agents, numbers and set up everything you need in just a few minutes.
Benefit - Setup in 5 minutes
Easy set up in 5 minutes
Setting up your phone system has never been easier. You can use CloudTalk in just a few minutes. You don't need to invest in any expensive phone hardware.
Benefit - Smart automations
Use smart automation features
Focus more on business growth. Stop doing manual repetitive jobs and start to use automation and self-service features in CloudTalk.
1000+ satisfied clients have benefitted from our call center software

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Improve your contact center with CloudTalk