Do not slow your company growth because of chaos in your customer support or sales team. Choose the smart phone system which allows you to communicate with your customers better and faster.
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Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Grasshopper Partner plan.
Nowadays, every client expects that his problems will be solved very quickly. Integrate your phone system with your existing tools to make communication with your customer faster and more personalized. Grasshopper does not offer the possibility to integrate with the most popular CRM, Helpdesk or e-commerce systems.
Searching for a solution to improve the performance of your support or team? Choose the phone system with call recording, call tagging and call notes feature, which will help you identify your team's strengths and weaknesses. This feature is not offered by Grasshopper.
Make your call centre more efficient by answering a higher amount of calls with fewer resources. To achieve this goal, CloudTalk offers you smart routing, smart queueing and IVR features. Unfortunately, these advanced functions are not provided by Grasshopper.
Efficiency remains the key to business success. With the important feature of Click to Call and Power Dialer, CloudTalk dials phone numbers automatically so your team will be able to manage more outbound calls. This function helps your sales team focusing more on live communication with your clients.
Clients expect a quick answer from your customer support team. CloudTalk offer you feature to let your customers know when are your opening hours. Grasshopper does not provide this simple, but important feature.
Here are three reasons to consider CloudTalk