Looking for a customer-friendly Grasshopper alternative?

Are you tired of an unreliable phone system that jeopardizes your customer relationships? With unique CloudTalk software, you never miss a call from a client. Our 50+ advanced features take care of a seamless, user-friendly experience.

Plans start at $25/month. No hidden charges or an annual contract to tie you down.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs. Grasshopper

Compare Grasshopper with CloudTalk and see the advantages we offer.

 
cloudtalk
Grasshopper
Pricing
$25 - $40 per user/per month.
$29 - $89 per user/per month.
High-quality calls
 
 
Call forwarding
 
 
Conference calling
 
 
Call queues
 
 
Voicemail
 
 
International numbers
 
 
Call recording
 
 
IVR
 
 
Internal calls
 
 
Click to call extension
 
 
Call tagging and call notes
 
 
Power dialer
 
 
Integrations (e.g. Pipedrive, Hubspot, Shopify)
 
 
Open API
 
 
Automated callback
 
 
Contact management
 
 
Business hours
 
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Grasshopper Partner plan.

Features that won't disappoint

CloudTalk has over 50 well-developed features that take your services
from “does its job” level to unique customer experiences. We chose a few that may be of interest to you

 

Call queuing: Sort calls based on predefined rules and uses personalized messages. Set highest priority for loyal customers. Their calls will skip the queue.

 

Voicemail: Never miss a call again. Create personalized greetings or group messages. You can listen to your voicemail from anywhere, anytime.

 

Callback: If there are any missed phone calls, CloudTalk can automatically call your customers back.

 

Call flow designer: Intelligent call routing with pre-defined criteria based on your needs and preferences. You can insert steps like Interactive IVR, welcome message, and many more.

 

Call tagging: Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call it is.


Support center software for E-commerce

Crystal-clear sound experience

Delayed voice, jitter or drop calls can be annoying. Not talking about the negative impact on your business. We have a solution. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

Enjoy crystal-clear sound with no interruptions. CloudTalk partners with 9 data centres around the globe to achieve top-class calls, speed and reliability.


Effective number management

Changing a phone number is a tiresome process that can hurt your business. We allow you to use your existing numbers by porting them to CloudTalk.

  • Toll-free numbers: Use a green toll-free number 0800 or a blue number 0850.
  • International numbers: Acquire international numbers from more than 140 countries. Allow customers to call at standard local rates or free of charge.
  • Call masking: Call Masking feature ensures that your personal phone number stays private.
Integrate your call center software with business tools

Use your favorite integrations

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk or CRM systems.

View all


More benefits

Three additional reasons why CloudTalk is a strong Grasshopper competitor.

Benefit - Best customer support
Reliable customer support
Clients expect quick and knowledgeable answers from customer support. Our enthusiastic team of professionals is always here to provide you with any information or advice.
Benefit - Smart automations
Remote friendly system
With CloudTalk, you can reliably work from anywhere you want. All you need is a laptop or a mobile phone.
Benefit - High Quality Calls
Smooth user experience
Our calling software is simple but effective. It's easy to work with while not lacking anything you may need.

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

1000+ satisfied clients have benefitted from our call center software

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