Looking for the Talkdesk alternative for each business type?

CloudTalk is an established, yet affordable calling solution, used by 1 000+ clients. Our system fits all company sizes, from start-ups to corporates. It allows making stable inbound and outbound calls either from desktop or mobile applications.

No annual contract, no need for sharing credit card information before purchase. You can also test our rich portfolio of features in a 14-day free trial.

Plans start at $25/month. No contracts. No minimum number of users.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs Talkdesk. See why businesses made the switch.

Here’s a little chart for you to compare CloudTalk and Talkdesk for yourself:

 
cloudtalk
Talkdesk
Price (per user/ per month)
$25 - $40
from $65
Price (per 10 users/ per month)
$250 - $400
from $550
Price (per 50 users / per month)
$1 250 - $2 000
from $2 750
Reliability
9 globally distributed data centers
9 global data centers
Price for Inbound calls
free
pay per min
Superior call quality
 
 
Call queues
 
 
Call center analytics
 
 
Call recording
 
 
Call disposition and notes
 
 
Voicemail
 
 
IVR
 
 
Business Hours
 
 
Click to call extension
 
 
Queue callback
 
 
Porting an existing number
 
 
Open API
 
 
Call masking
 
 
Dedicated account & onboarding manager
 
 
Access to API developer support
 
 
Sentiment analytics
on request
 
Speech to text
on request
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Talkdesk Professional plan.

More than 50 advanced features

CloudTalk has all you need to make your everyday job easier. Here are a few work-through tools that may interest you.

 

Voicemail: The client’s message is sent to the appropriate agent or a group of agents. If your customer needs tech support, the message will be automatically redirected there.

 

Power dialer: Easily create campaigns with call scripts and surveys. Monitor the campaign in real-time and make necessary adjustments.

 

Call queueing: Inbound calls are sorted in customized call queues based on predefined rules and steered to available agents within the right group.

 

3-way calling: Add a third person to the line. The supervisor can either listen to the call, listen and talk to an agent or actively join the conversation.


Calling like no other

Enjoy bug-free calls with no drops, no interruptions and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

To boost your service even more, choose if you want to use a business or personal number.

Integrate your call center software with business tools
CloudTalk Analytics for Call center

Popular integrations

CloudTalk gives you an opportunity to seamlessly integrate with the most popular and reliable e-commerce, help desk or CRM systems. Some of our flagships are:

  • Pipedrive
  • Zendesk
  • Zendesk Sell
  • Zapier
  • Salesforce
  • Hubspot

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms


More benefits

Here are three additional reasons to consider CloudTalk.

Benefit - Best customer support
Everything on one place
When you integrate CloudTalk with any CRM, all of your data is automatically synchronized in both systems. Check information without having to switch back to the CloudTalk application.
Benefit - High Quality Calls
Fast set-up
Setting up CloudTalk takes less than 5 minutes. You don't need any additional software, only internet connection and a CloudTalk application.
Benefit - Setup in 5 minutes
Staff that cares
Our team is always here for you. Anytime you need their assistance. You can also schedule a 1on1 personalized demo with one of our dedicated customer success specialists.
1000+ satisfied clients have benefitted from our call center software

Start 14 days free trial

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Improve your contact center with CloudTalk