Looking for the best Talkdesk alternative?

Searching for a smart phone solution which will boost the results of your sales and customer support team? CloudTalk offers 40+ advanced features and several powerful integrations to help you deliver excellent customer experience.

Try any plan free for 14 days. No hidden fees. No surprises. No commitments.

Talkdesk vs CloudTalk - Call center software

CloudTalk vs Talkdesk. See why businesses made the switch.

Here’s a little chart for you to compare CloudTalk and Talkdesk for yourself:

 
cloudtalk
Talkdesk
Price (per user/ per month)
$15 - $50
from $55
Price (per 10 users/ per month)
$150 - $500
from $550
Price (per 50 users / per month)
$750 - $2 500
from $2 750
Reliability
9 globally distributed data centers
9 global data centers
Price for Inbound calls
free
pay per min
Superior call quality
 
 
Call queues
 
 
Call center analytics
 
 
Call recording
 
 
Call disposition and notes
 
 
Voicemail
 
 
IVR
 
 
Business Hours
 
 
Click to call extension
 
 
Queue callback
 
 
Porting an existing number
 
 
Open API
 
 
Call masking
 
 
Dedicated account & onboarding manager
 
 
Access to API developer support
 
 
Sentiment analytics
on request
 
Speech to text
on request
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Talkdesk Professional plan.

 

Do not pay extra fee for the on-boarding process. Our success manager and IT support specialists are always ready to help you with the setup and on-boarding. When you decide for Talkdesk, be ready to pay extra money for the solution setup.

 

Effective communication is the key to build and nurture any relationship. Powerful integration with the most popular CRM, e-commerce or helpdesk platforms as Pipedrive, Hubspot, Shopify or Help Scout will make conversation with your clients more efficient and faster.

 

To find the right phone software is not an easy task. Choose a provider, which gives you the opportunity to try the solution for FREE. CloudTalk offers you a free trial for 14 days. To be transparent, the pricing list is displayed on our website.

 

CloudTalk uses 9 globally distributed data centres to provide the 3 key elements of every good call centre - high-quality calls, speed and reliability.


#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms


Integrate CloudTalk with popular business platforms

Make your life easier. Integrate CloudTalk with your existing online solutions such as Pipedrive, Hubspot, Shopify, Help Scout and make the most of it. With integrations you will get:

  • See all past customer activities event before picking up the call.
  • When making an important decision, always rely on data.
  • Have always up-to-date information across all your platforms.
  • Improve your team's performance and productivity with Click to Call.
Integrate your call center software with business tools

Even more benefits over Talkdesk

Here are three reasons to consider CloudTalk

Benefit - Best customer support
Passionate customer support
Customers values our proactive and personal support, which is many times considered as one of the most critical features.
Benefit - High Quality Calls
High-quality calls
CloudTalk uses many carriers to dynamicaly find the best possible route for your calls across the globe.
Benefit - Setup in 5 minutes
Easy set up in 5 minutes
Setting up your call center has never been easier. You can start in just few minutes. No need to invest in any phone hardware.
1000+ satisfied clients have benefitted from our call center software

Start 14 days free trial

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Improve your contact center with CloudTalk