TL;DR: The 10 Best Orum Alternatives at a Glance
| # | Tool | Best For | Starting Price (Annual Billing) | G2 Rating |
|---|---|---|---|---|
| 1 | CloudTalk | Global outbound teams that need a dialer and a phone system in one place | $25/user/month | 4.4/5 (1852+ reviews) |
| 2 | Nooks | SDR teams that want an AI parallel dialer plus a virtual sales floor | Quote only | 4.8/5 (1,693+ reviews) |
| 3 | Koncert | Mid-market teams that want agent-assisted dialing alongside AI dialing | Quote only | 4.6/5 (420+ reviews) |
| 4 | ConnectAndSell | Enterprise teams that want conversations delivered, not just dials placed | $299/user/month | 4.3/5 (234+ reviews) |
| 5 | Salesfinity | Small SDR teams testing AI parallel dialing without an enterprise contract | Quote only | 4.8/5 (122+ reviews) |
| 6 | PhoneBurner | US and Canada power dialing with fully published pricing | $140/user/month | 4.7/5 (289+ reviews) |
| 7 | Kixie | SMB sales teams that want a lightweight multi-line power dialer | Not published; free trial required | 4.8/5 (850+ reviews) |
| 8 | JustCall | Teams that want dialing plus SMS and WhatsApp in one inbox | $29/user/month | 4.3/5 (2,393+ reviews) |
| 9 | Aircall | Support-heavy teams that need a simple shared phone system | $30/license | 4.4/5 (1,649+ reviews) |
| 10 | Convoso | High-volume contact centers that need predictive dialing and compliance tooling | Quote only | 4.5/5 (254+ reviews) |
Skip the table. Watch a parallel dialer that publishes its price.
Why Teams Choose Orum
Orum is a popular choice for sales teams looking to make more calls in less time. Its fast dialing, intuitive interface, and automation features help SDRs spend less time on manual dialing and more time talking to prospects.
Based on verified G2 reviews, these are the five advantages users mention most often:
5 Main Pros of Orum: Based on Real User Reviews
- Faster Cold CallingUsers consistently praise Orum for speeding up the calling process, helping reps get through more prospects without manually dialing each number.
- Parallel Dialing That Boosts ProductivityOrum's Parallel Dialer lets reps call multiple prospects at once, reducing idle time and creating more opportunities to connect with potential customers.
- Easy to UseReviewers describe Orum as intuitive and easy to set up, with a clean interface that makes it simple to start calling and manage daily outreach.
- Time-Saving AutomationUsers appreciate features like automatic dialing, voicemail detection, and call logging, which reduce repetitive tasks and let reps focus on conversations instead of administrative work.
- Useful Sales Features and AnalyticsBeyond dialing, users value features such as call analytics, coaching, AI assistance, and CRM integrations that help teams track performance and improve their outbound workflows.
Why Teams Are Searching for an Orum Alternative: What Real Users Say
Orum's speed and automation make it a popular choice for outbound sales teams, but the platform isn't without its limitations. Some users report issues with call connectivity, contact data accuracy, and integrations, while others would like more flexibility across reporting and dialing workflows.
Based on verified G2 reviews, these are the five drawbacks users mention most often:
5 Main Cons of Orum: Based on Real User Reviews
- Inconsistent Call Quality and ConnectivitySome Orum users report occasional connectivity problems, dropped calls, lag, and slow connections, particularly when making calls at high volume. These issues can interrupt conversations and slow down the calling workflow.
- Inaccurate Contact DataUsers sometimes find Orum's enriched phone numbers inaccurate, including incorrect or outdated numbers. Some reviewers say they still need external data sources to verify prospect information before calling.
- Limited Integrations and Data SyncSome users experience difficulties syncing data between Orum and platforms such as Salesforce, Gong, and Outreach. Notes and other prospect information may not always transfer as expected, creating extra manual work.
- Limited Reporting and CustomizationWhile users generally find Orum's analytics useful, some reviewers want deeper reporting and more customization. Common requests include better ways to filter analytics by list, cadence, or outbound activity and more flexible custom reporting.
- Dialer and Contact Management LimitationsUsers point to limitations around managing contacts and dialing workflows, including restricted options for organizing prospects, making one-off calls, and quickly accessing notes. Some also report that parallel dialing can occasionally take too long to connect or cause delays.
Our Selection Methodology: How We Picked These Orum Alternatives
We evaluated each platform across pricing, dialing capabilities, integrations, international coverage, user feedback, and migration requirements to identify the options that offer the best fit for different sales teams.
- Vendor documentation, read directly. Every dialing mode, seat minimum, plan name, and add-on here was checked against the vendor's own pages, not a secondhand round-up.
- Pricing transparency, judged as a feature. We separate the advertised entry price from the real all-in cost: per-seat minimums, annual-only billing, and features that turn out to be add-ons.
- Aggregated review data from G2, Capterra, and Trustpilot. Rating averages and review volume come from our maintained competitor dataset. Tools with thin or unavailable review data are marked as such rather than padded with an estimate.
- International coverage and local presence. How many countries a tool can dial into, whether it sells local numbers there, and whether parallel dialing works outside North America.
- What is included versus what is an add-on, with particular attention to AI: coaching, transcription, summaries, and voice agents are often sold separately.
- CRM integration depth, favoring two-way sync into HubSpot, Salesforce, and Pipedrive over one-way call logging.
- Search-demand analysis. We looked at what buyers search for around Orum (parallel dialing, per-seat cost, migration, head-to-head comparisons) and made sure the shortlist answers it.
- Migration friction from Orum: number porting, contract terms, and how much outbound configuration has to be rebuilt.
What Is the Best Alternative to Orum?
CloudTalk is the best Orum alternative for sales teams that want parallel dialing without sacrificing reliable calling, flexible integrations, or inbound capabilities. Unlike Orum, CloudTalk combines outbound dialing with a full business phone system, including local and international numbers in 160+ countries, CRM integrations, IVR, call queues, and Skill-Based routing.
Pricing is also more accessible and transparent. CloudTalk starts at $25/user/month with no large seat commitment, while Orum requires a minimum of nine seats on annual, quote-only plans.
Orum helps sales teams make more calls. CloudTalk gives them the complete calling infrastructure to make, manage, and track those conversations.
Why Teams Consider CloudTalk the Best Orum Alternative
5 Main Pros of CloudTalk: Based on Real User Reviews
- Reliable Calling InfrastructureCloudTalk provides business-grade calling with a 99.999% uptime SLA, helping teams avoid the connectivity issues and dropped calls some Orum users report.
- Accurate, Flexible CallingWith local and international numbers in 160+ countries, CloudTalk gives teams more control over how and where they call without relying as heavily on third-party data sources.
- Deeper CRM IntegrationsCloudTalk integrates with HubSpot, Salesforce, Pipedrive, and 100+ other tools, helping teams keep call activity and customer data synced across their workflow.
- More Flexible ReportingCloudTalk provides call analytics and reporting to help teams track performance, activity, and outcomes, with tools designed for both individual reps and managers.
- Outbound and Inbound in One PlatformWhile Orum is primarily built around outbound sales dialing, CloudTalk also handles inbound calls with IVR, call queues, Skill-Based Routing, and Call Flow Designer—giving teams one system for their entire calling workflow.
Run a full outbound week before you commit to anything.
The Top 10 Alternatives to Orum for 2026
Before we dive into the detailed breakdowns of the 10 best alternatives to Orum software, here’s how our top picks compare on entry-level pricing, seat requirements, and key calling features.
Orum Competitors Compared
| Feature | Orum | CloudTalk | JustCall | PhoneBurner | Kixie |
|---|---|---|---|---|---|
| Starting Price (Annual) | Quote only | $25/user/month | $29/user/month | $140/user/month | Not published |
| Minimum Seats | 9 | 1 (Starter & Essential) | 2 | Not published | Not published |
| Published Pricing |  |  | | | |
| Parallel Dialing | | | | | |
| Power Dialing | | | | | |
| Inbound Routing & IVR | | | | | |
| SMS / WhatsApp | | | | Only SMS | Only SMS |
| G2 Rating | 4.6/5 (1,098+ reviews) | 4.4/5 (1852+ reviews) | 4.3/5 (2,393+ reviews) | 4.7/5 (289+ reviews) | 4.8/5 (866+ reviews) |
| Free Trial | 500 dials | 14 days, $5 credit | 14 days | 60 minutes | 7 days |
1. CloudTalk: The #1 Orum Alternative for Outbound Teams That Also Answer the Phone
What Is CloudTalk?
CloudTalk is AI-powered business calling software for sales and support teams. It brings calls, messaging, AI automation, and analytics into one platform, with cloud-based VoIP accessible from desktop and mobile. It serves 5,500+ businesses, mainly SMB and mid-market teams operating across borders.
Why Is CloudTalk a Strong Orum Alternative?
- No nine-seat floor. Starter and Essential have a one-license minimum, Expert starts at three, so the price scales with the team rather than with a contract term.
- Parallel dialing to the same ceiling. The Parallel Dialer add-on dials multiple numbers simultaneously per agent, up to 10 lines depending on configuration, with AI voicemail detection and auto-skip built in.
- A local number in the country you are calling. CloudTalk sells international, toll-free, and local numbers in 160+ countries, so outbound shows up as a local number instead of a foreign one.
- Inbound is included, not a second purchase. IVR, skill-based and condition-based routing, ring groups, call queues, business hours, and the visual Call Flow Designer come with the phone system.
- Every price is public. Plans and add-ons have public per-user pricing, so you can calculate the real cost before talking to sales.
What Are the Key Features of CloudTalk?
- AI Sales Dialer bundles every outbound dialing mode, AI voicemail detection, local-presence dialing, call disposition automation, and campaign management into one tool.
- Parallel Dialing Mode dials multiple numbers simultaneously per agent and connects the first live answer to the rep with no delay.
- Power Dialing and Preview Dialing Modes dial one number at a time per agent and move to the next as soon as a call ends, with a short preview window in progressive mode.
- Smart Dialer builds call queues from any list or CRM segment so reps work a prepared list instead of a spreadsheet.
- Call Flow Designer lets you build inbound routing visually, with IVR menus, skill-based routing, ring groups, VIP queues, and business hours.
- AI Conversation Intelligence turns every recorded call into a transcript, topic list, sentiment score, tag set, summary, and action-item list.
- AI Voice Agent holds free-flowing two-way conversations, answers routine questions, books meetings, and escalates to a human only when needed.
- 100+ native integrations with two-way sync into CRMs and helpdesks, including embedded click-to-call and CTI screen-pops.
What Are the Pros & Cons of CloudTalk?
| Pros | Cons |
|---|---|
| 99.999% uptime SLA on a distributed SIP architecture with backup carriers | No native video meetings, so teams that want voice and video in one tool need a second app |
| Published per-seat pricing for plans and every add-on | No support for on-premises landline (PBX) hardware, it's fully cloud-based |
| Local, international, and toll-free numbers in 160+ countries | Requires a stable internet connection, as with any cloud-based calling platform |
| Outbound dialing and full inbound routing on one subscription | Geared toward teams, so solo users may not need its collaboration and routing depth |
What Are CloudTalk's Plans & Pricing?
CloudTalk pricing starts at $25/user/month (Starter, billed annually), with the following plans:
CloudTalk Plans and Pricing
| Plan | Price (annual billing) | Key Features |
|---|---|---|
| Starter | $25/user/month | Unlimited inbound & internal calls, 500 outbound minutes (regional calling bundle), call queues, transfers, click-to-call, automatic call recording (1-month retention) |
| Essential | $29/user/month | Everything in Starter + IVR and smart routing, 100+ CRM/helpdesk integrations, workflow automation, unlimited recording retention |
| Expert | $49/user/month | Everything in Essential + Power, Smart & Preview Dialers, Salesforce integration, 24/7 phone support (3-seat min) |
| Custom | Quote-based | Everything in Expert + custom onboarding, unlimited outbound calls, enterprise security and SLA; built for 25+ seats |
What Are CloudTalk Customers Saying?
CloudTalk customers often praise its reliable call quality, responsive support, and easy setup. Verified G2 reviews also highlight its AI-powered tools and real-time analytics, which help teams save time and manage performance more effectively.
How G2 Users Rate CloudTalk?
CloudTalk's current G2 rating is 4.4/5, out of 1,800+ verified user reviews.
CloudTalk vs. Orum: Which Is Better for AI Calling?
| Category | CloudTalk | Orum |
|---|---|---|
| Starting price | $25/user/month, published | Quote only, not published |
| Minimum seats | 1 on Starter and Essential, 3 on Expert | 9 |
| Parallel dialing | Up to 10 lines | Up to 10 lines |
| Inbound routing and IVR | Included in the phone system | Mainly outbound |
| Free trial | 14 days, $5 credit | Capped at 500 dials |
Ready to move beyond Orum?
2. Nooks: Best for SDR Teams That Want a Virtual Salesfloor
What Is Nooks?
Nooks is an AI-powered sales assistant platform built for outbound SDR teams. It combines an AI parallel dialer with a virtual salesfloor, so reps dial from inside a shared room where managers can listen and coach live. It goes after the same buyer as Orum: a dedicated prospecting team running high call volume.
Why Is Nooks a Strong Orum Alternative?
- Coaching happens during the call, not in a review meeting. The virtual salesfloor puts managers in the room while reps dial, which shortens the feedback loop for new hires.
- AI Coaching & Analytics. Get real-time transcriptions, automated summaries, and AI-powered coaching tools built into the calling workflow.
- Smart Presence. Automatically rotate numbers and match local area codes to increase the chances of connecting with prospects.
What Are the Key Features of Nooks?
- AI parallel dialer
- Virtual salesfloor for live listening and coaching
- AI call summaries
- Real-time coaching prompts
- CRM integration
What Are the Pros & Cons of Nooks?
| Pros | Cons |
|---|---|
| Live coaching built into the dialing session | Pricing is gated behind a custom quote, so budgeting requires a sales call |
| Coaching and dialing sold as one product | No published free trial terms |
| Virtual Salesfloor recreates a shared, remote office environment | No dedicated mobile app, which limits reps working away from a desk |
What Are Nooks' Plans & Pricing?
Nooks doesn't publish per-seat pricing. Its pricing page shows a custom-quote form rather than tiers.
What Are Nooks' Customers Saying?
Nooks users often praise its time-saving parallel dialing and intuitive interface, but some report call quality issues, connection delays, and dialer glitches.
How G2 Users Rate Nooks?
Nook's current G2 rating is 4.8/5, out of 1,693+ verified user reviews.
3. Koncert: Best for Mid-Market Teams That Want Agent-Assisted Dialing
What Is Koncert?
Koncert is a B2B sales dialing platform that runs several dialing modes side by side, including an AI parallel dialer, a power dialer, and an agent-assisted dialer where a human navigates phone trees and gatekeepers before handing the rep a live conversation. It is aimed at mid-market outbound teams that want more than one dialing strategy in a single tool.
Why Is Koncert a Strong Orum Alternative?
- Flexible Dialing. Choose from AI Parallel, Power, and Agent-Assisted dialing to match your team's workflow.
- Built for Collaboration. Create a virtual sales floor for live coaching and real-time team collaboration.
- Advanced Analytics. Use detailed insights to track performance and optimize your sales process.
What Are the Key Features of Koncert?
- AI parallel dialer
- Agent-assisted dialer
- Click-to-call and power dialing modes
- Call recording and advanced reporting
- CRM integration
What Are the Pros & Cons of Koncert?
| Pros | Cons |
|---|---|
| Multiple dialing modes in one platform | Not published tier figures |
| Agent-assisted dialing is a genuine differentiator against AI-only dialers | Users occasionally note audio delays |
| Data-driven insights with advanced analytics | High-volume dialing can occasionally trigger slow loading times |
What Are Koncert's Plans & Pricing?
Koncert lists four plans, but pricing isn't publicly available.
What Are Koncert's Customers Saying?
Users praise Koncert for its time-saving parallel dialing, ease of use, and automation, but some report call glitches, audio lag, slow loading, and dialer limitations, particularly during high-volume calling.
How G2 Users Rate Nooks?
Koncert's current G2 rating is 4.6/5, out of 420+ verified user reviews.
4. ConnectAndSell: Best for Enterprise Teams That Want Conversations Delivered
What Is ConnectAndSell?
ConnectAndSell is a sales engagement platform built to help teams accelerate outbound calling and connect with more prospects. Its automated dialing technology lets reps work through large contact lists efficiently, while features such as AI-powered calling, call recording, and analytics help streamline prospecting and improve sales performance.
Why Is ConnectAndSell a Strong Orum Alternative?
- It puts speed at the center of calling. ConnectAndSell uses automated speed dialing to rapidly work through contact lists and connect reps with live prospects, minimizing time spent waiting between calls.
- It’s built for high-value sales conversations. The platform focuses on getting reps into more live conversations rather than having them spend their time manually dialing and waiting for connections.
- It works with your existing sales stack. ConnectAndSell complements your CRM and other sales tools instead of replacing them, so teams can keep their existing workflows.
What Are the Key Features of ConnectAndSell?
- AI Parallel Dialer
- Voicemail Drop
- Call Recording
- Real-Time Analytics
- CRM Integration
What Are the Pros & Cons of ConnectAndSell?
| Pros | Cons |
|---|---|
| Delivers live conversations rather than dial attempts | No pricing published anywhere on the vendor site |
| Suits senior sellers whose calling time is expensive | Automation can make the experience feel less hands-on for reps who prefer manual control |
| Quickly works through contact lists and connects reps with live prospects | Its model may be less useful for teams that need a broader all-in-one sales engagement platform |
What Are ConnectAndSell's Plans & Pricing?
ConnectAndSell publishes no figures on its pricing page, requiring you to contact their sales team.
What Are ConnectAndSell's Customers Saying?
Users praise ConnectAndSell for its time-saving speed, increased call productivity, lead generation, and strong customer support. The main complaints are call delays/disconnections, occasional slow loading, and some CRM integration issues.
How G2 Users Rate ConnectAndSell?
ConnectAndSell's current G2 rating is 4.3/5, out of 234+ verified user reviews.
5. Salesfinity: Best for Small SDR Teams Testing AI Parallel Dialing
What Is Salesfinity?
Salesfinity is a sales engagement platform focused on helping teams make more outbound calls and connect with prospects faster. Its AI-powered parallel dialer calls multiple prospects at once and connects reps when someone answers.
Why Is Salesfinity a Strong Orum Alternative?
- Maximizes calling speed. Salesfinity’s parallel dialer calls multiple prospects at once, helping reps spend less time listening to unanswered rings and more time having live conversations.
- Combines dialing with AI. AI-powered features help automate repetitive parts of the calling process, allowing reps to focus more on conversations and less on manual tasks.
- Transparent Pricing. Unlike Orum's demo-gated or custom-quoted enterprise tiers, Salesfinity publishes its costs up front, starting at $299/user/month.
What Are the Key Features of Salesfinity?
- AI parallel dialer
- AI Coaching
- Virtual Salesfloor & team Leaderboard
- CRM integration
What Are the Pros & Cons of Salesfinity?
| Pros | Cons |
|---|---|
| Helps reps make more calls in less time with parallel dialing | Some users report occasional connection problems |
| Offers a simple interface | Lacks built-in multi-channel capabilities |
| Connects with popular CRMs | Some users report occasional connection problems |
What Are Salesfinity's Plans & Pricing?
Salesfinity's pricing starts at $299/user/month, with two custom tiers that vary depending on the features.
What Are ConnectAndSell's Customers Saying?
Users praise Salesfinity for its ease of use, quick setup, and ability to save time on outbound calls. However, some report occasional call and audio issues, bugs, and gaps in certain features and integrations.
How G2 Users Rate ConnectAndSell?
Salesfinity's current G2 rating is 4.8/5, out of 122+ verified user reviews.
6. PhoneBurner: Best for US and Canada Power Dialing
What Is PhoneBurner?
PhoneBurner is a sales dialing platform designed to help reps make more outbound calls while reducing manual tasks. Its power dialer automates repetitive steps like dialing, voicemail drops, and email follow-ups.
Why Is PhoneBurner a Strong Orum Alternative?
- You can see every price before you commit. All three tiers are published per user per month, on both annual and monthly billing, which is the exact opposite of Orum's quote form.
- No parallel-dialing complexity to configure. For teams whose problem is call throughput rather than connect-rate mathematics, a single-line power dialer removes a layer of setup.
- Combines calling with follow-up tools. Built-in email, voicemail, and CRM features help reps manage more of the outreach process from one platform.
What Are the Key Features of PhoneBurner?
- Unlimited power dialing
- Cadence sequences
- Lead management with an integrated contact view
- Anti-spam number monitoring
- Workflow automation
What Are the Pros & Cons of PhoneBurner?
| Pros | Cons |
|---|---|
| Fully published pricing across all three tiers | High entry-price for SMBs |
| Unlimited dialing | Some features are restricted to high tiers |
| Robust CRM tools and custom integrations | Supports US and Canada only |
What Are PhoneBurner's Plans & Pricing?
PhoneBurner pricing publishes three tiers:
- Standard. $140/user/month on annual billing ($165 monthly)
- Professional: $165/user/month ($195 monthly)
- Premium: $183/user/month ($215 monthly).
What Are PhoneBurner's Customers Saying?
Users praise PhoneBurner for its ease of use, time-saving features, calling efficiency, and call quality, but note high per-seat costs, dialing limitations, occasional call issues, and a somewhat outdated or complex interface.
How G2 Users Rate PhoneBurner?
PhoneBurner's current G2 rating is 4.7/5, out of 289+ verified user reviews.
7. Kixie: Best for SMB Sales Teams That Want a Lightweight Power Dialer
What Is Kixie?
Kixie is a sales engagement platform that combines power dialing, SMS, and CRM automation to help sales teams make more calls, connect with more prospects, and streamline follow-ups. Its tools are designed to automate repetitive outreach tasks while keeping sales activity connected to the CRM.
Why Is Kixie a Strong Orum Alternative?
- Combines calling and texting. Kixie lets reps use power dialing alongside SMS, making it easier to reach prospects across multiple channels without switching between tools.
- You can trial it in a week. Kixie publishes a 7-day free trial, so evaluation does not start with a procurement conversation.
- Offers inbound and outbound Support. Kixie supports inbound call queues, ring groups, and intelligent routing alongside outbound dialing, while Orum is primarily focused on high-volume outbound sales.
What Are the Key Features of Kixie?
- Single-Line PowerDialer
- Multi-Line PowerDialer, up to 4 lines
- Professional calling plan with core telephony
- Call recording
- CRM integration
What Are the Pros & Cons of Kixie?
| Pros | Cons |
|---|---|
| Combines power dialing and SMS in one platform | Not published pricing |
| 7-day free trial published on the vendor site | Four lines against Orum's ten, so throughput is lower on cold lists |
| Strong CRM integrations and sales automation | Some advanced features can take time to learn |
What Are Kixie's Plans & Pricing?
Kixie pricing lists three tiers (Professional, Single-Line PowerDialer, and Multi-Line PowerDialer) plus a 7-day free trial, but the figures do not appear on the page.
What Are Kixie's Customers Saying?
Users praise Kixie for its ease of use, CRM integrations, fast dialing, automation, and responsive support. Common drawbacks include inconsistent call quality, CRM syncing issues, and limited reporting.
How G2 Users Rate Kixie?
Kixie's current G2 rating is 4.8/5, out of 866+ verified user reviews.
8. JustCall: Best for Teams That Want Dialing Plus SMS and WhatsApp
What Is JustCall?
JustCall is a cloud communications platform that combines outbound calling with SMS, WhatsApp, and other messaging channels in a single workspace. It suits teams whose complaint about Orum is that a call-only tool leaves half the outbound motion in another app.
Why Is JustCall a Strong Orum Alternative?
- Messaging is in the product, not in a second tool. Orum markets no SMS or WhatsApp channel, so a team running multichannel sequences needs another vendor alongside it.
- The entry price is public and low. JustCall’s Team plan starts at $29/user/month when billed annually, making it a more accessible option for smaller teams and businesses with tighter budgets.
- Supports both inbound and outbound calling. It's a better fit for teams that need to manage the full customer communication cycle rather than focus primarily on outbound sales.
What Are the Key Features of JustCall?
- Outbound calling with dialer modes
- SMS and MMS
- WhatsApp messaging
- AI voice agent add-ons
- CRM integration
What Are the Pros & Cons of JustCall?
| Pros | Cons |
|---|---|
| Excellent tools for sending bulk texts automatically | Requires you to pay for at least 2 users on all plans |
| CRM sync works flawlessly, saving agents typing time | AI features and smart bots require expensive add-ons |
| Built-in dialer speeds up daily sales calls | Strict limits on texts can trigger unexpected fees |
What Are JustCall's Plans & Pricing?
JustCall pricing starts at $29/user/month (billed annually, 2-user minimum), with the following plans:
- Team - $29/user/month
- Pro - $49/user/month
- Pro Plus - $89/user/month
- Business - Custom quote-based pricing
What Are JustCall's Customers Saying?
Users praise JustCall for its ease of use, CRM integrations, calling and SMS capabilities, and time-saving dialing features. Common complaints include occasional call quality issues, interface limitations, and some challenges with integrations or advanced features.
How G2 Users Rate JustCall?
JustCall's current G2 rating is 4.3/5, out of 2,300+ verified user reviews.
9. Aircall: Best for Support-Heavy Teams That Need Shared Phone Lines
What Is Aircall?
Aircall is a cloud phone system for sales and support teams, centered on shared numbers, call routing, and CRM integration. It is a phone system first and a dialer second, so it fits teams whose call volume leans inbound.
Why Is Aircall a Strong Orum Alternative?
- It supports both inbound and outbound calling. Aircall combines outbound sales features, such as Power Dialer, with inbound capabilities, such as IVR and queue callbacks.
- Fits into your existing sales stack. Integrations with CRMs and helpdesk tools keep calls and customer data connected.
- Goes beyond dialing. Aircall adds call recording, analytics, monitoring, and AI features for broader conversation management.
What Are the Key Features of Aircall?
- Unlimited inbound calls
- Call routing and queueing
- Call recording
- CRM and helpdesk integrations
- Desktop and mobile apps
What Are the Pros & Cons of Aircall?
| Pros | Cons |
|---|---|
| Native CTI embedding for flawless CRM data sync | Strict 3-user minimum ($90/mo starting floor) |
| AI tools act as background assistants without caps | Lacks native bulk marketing SMS tools |
| Intuitive interface with near-zero training required | Premium analytics require expensive tier upgrades |
What Are Aircall's Plans & Pricing?
Aircall pricing starts at $30/user/month (billed annually, 3-user minimum), with the following plans:
- Essentials - $30/user/month
- Professional - $50/user/month
- Custom - Quote-based pricing
What Are Aircall's Customers Saying?
Users generally praise Aircall for its intuitive interface, ease of use, reliable calling, analytics, and integrations. Some users report occasional issues with call quality, connectivity, and certain integrations.
How G2 Users Rate JustCall?
Aircall's current G2 rating is 4.4/5, out of 1,500+ verified user reviews.
10. Convoso: Best for High-Volume Contact Centers That Need Predictive Dialing
What Is Convoso?
Convoso is a cloud-based outbound sales platform built for contact centers that need to manage large lead volumes, maximize agent productivity, and keep campaigns compliant. Its platform combines predictive, power, progressive, and preview dialing with lead management, workflow automation, AI-powered tools, and omnichannel capabilities.
Why Is Convoso a Strong Orum Alternative?
- Predictive dialing that Orum does not offer. Orum markets parallel and power dialing; predictive dialing is a different mechanic aimed at keeping a large agent pool at capacity.
- Compliance tooling is part of the platform, which matters for teams calling into regulated verticals.
- Built for contact-center scale rather than a small SDR pod, with the reporting and workforce tooling that comes with it.
What Are the Key Features of Convoso?
- Predictive dialer
- Power dialing modes
- Compliance and call-monitoring tooling
- Real-time reporting
- CRM integration
What Are the Pros & Cons of Convoso?
| Pros | Cons |
|---|---|
| Purpose-built for high-volume outbound sales, with multiple dialing modes and large-scale lead management | Pricing is fully quote-based, making it difficult to compare costs before speaking with sales |
| Strong automation and compliance tooling, including caller ID reputation management and state-level dialing controls | No free trial is offered; buyers need to book a customized demo |
| AI-powered tools can optimize dialing, lead prioritization, and campaign workflows | The platform is primarily designed for outbound contact centers rather than teams looking for a simple business phone system |
What Are Convoso's Plans & Pricing?
Convoso's pricing isn't published. Plans are customized based on seats, features, integrations, and services, with pricing also affected by carrier fees and optional add-ons such as omnichannel capabilities. Convoso primarily offers annual plans and currently advertises a 20% discount on annual contracts. There is no free trial, but customized demos are available.
What Are Convoso's Customers Saying?
Users praise Convoso for its fast, efficient dialer, intuitive interface, strong reporting, and responsive support. Some mention a learning curve, occasional call/dialer issues, and a relatively high price, especially for smaller teams.
How G2 Users Rate Convoso?
Convoso's current G2 rating is 4.5/5, out of 254+ verified user reviews.
Down to two or three tools and still stuck?
What Are Reddit and Quora Users Saying About Orum Alternatives?
Reddit and Quora discussions around Orum alternatives tend to focus on four things: pricing, call delays, whether parallel dialing actually improves results, and when Orum is worth the investment.
- Pricing is a common reason to look elsewhere. Small sales teams often find Orum difficult to justify at their current stage, especially when cheaper dialers offer similar core functionality.
- Call delays can be a dealbreaker. Some users who otherwise like Orum point to a 1–2 second delay when a prospect answers as a potential issue, particularly when conversation quality matters.
- Orum can still deliver strong results for the right teams. Other users report that Orum has significantly increased meetings booked, suggesting its value depends heavily on team size, sales process, and call volume.
CloudTalk Features vs. Orum Features for AI Dialing
If you’re comparing CloudTalk and Orum, the main differences come down to pricing, team size, dialing, and inbound capabilities.
| Parameter | CloudTalk | Orum |
|---|---|---|
| Starting price | $25/user/month, published | Not published, "Request pricing" on every tier |
| Minimum seats | 1 on Starter and Essential, 3 on Expert | 9 |
| Billing terms | Monthly or annual, published for plans and add-ons | Not published |
| Parallel dialing | Up to 10 lines | Up to 10 lines |
| Power dialing | Included on Expert ($49/user/mo), $15/user/month add-on on Starter and Essential | Included; pricing not published |
| Inbound routing and IVR | IVR, skill-based and condition-based routing, ring groups, VIP queues | Not marketed |
| Call Flow Designer | Visual drag-and-drop inbound call flows | Not marketed |
| Conversation intelligence | AI Conversation Intelligence add-on, $9/user/month: transcripts, summaries, sentiment, topics, tags | AI Coaching Suite; pricing not published |
| AI voice agents | AI Voice Agent add-on from $99/month for 200 minutes | Not marketed |
| SMS and WhatsApp | SMS, MMS, and WhatsApp in the same workspace as voice | No SMS or WhatsApp channel marketed |
| Global coverage | Local, international, and toll-free numbers in 160+ countries | 160+ countries, toll-free not included |
| CRM integrations | 100+ native integrations with two-way sync | Salesforce, HubSpot, Outreach, Salesloft, Gong, Apollo, plus Webhooks |
| Mobile app | iOS and Android | Not marketed |
| Uptime | 99.999% SLA | 99% |
| G2 rating | 4.4/5 (1852+ reviews) | 4.6/5 |
| Free trial | 14 days | Limited to 500 dials |
See the difference for yourself.
How to Choose the Right Orum Alternative for Your Team
The best Orum alternative depends on your team size, dialing needs, inbound requirements, and budget. Instead of comparing every feature, start with the problem you want to solve. Here’s a quick overview of which platform fits each use case best:
| If your team is... | Pick |
|---|---|
| Under nine reps and wants parallel dialing without an enterprise contract | CloudTalk |
| Running outbound and inbound and does not want two vendors | CloudTalk |
| Dialing internationally and needs local numbers | CloudTalk |
| A dedicated SDR floor that wants live coaching in the dialing session | Nooks |
| Mid-market and wants human-assisted dialing on named accounts | Koncert |
| Enterprise and wants conversations delivered to senior AEs | ConnectAndSell |
| A small SDR pod trialing AI parallel dialing | Salesfinity |
| US and Canada only, and wants published pricing today | PhoneBurner |
| SMB and wants a simple multi-line power dialer | Kixie |
| Running multichannel outbound with SMS and WhatsApp | JustCall |
| Support-heavy with shared inbound lines | Aircall |
| A high-volume contact center needing predictive dialing and compliance | Convoso |
1. What is the best Orum alternative for small sales teams?
If you have fewer than nine reps, Orum’s minimum seat requirement can make it difficult to justify the cost. Look for a dialer with flexible seat options and transparent pricing instead.
- Top Picks: CloudTalk (plans starting with one user), Kixie, or JustCall.
2. Which Orum alternative is best for high-volume outbound calling?
If your team makes hundreds of cold calls a day, prioritize parallel or power dialing, local presence, and tools that help reps spend more time talking and less time waiting.
- Top Picks: CloudTalk (parallel and power dialers), Nooks, or Salesfinity.
3. Which Orum alternative is best for inbound and outbound calling?
Orum focuses heavily on outbound sales, so teams that also need to manage callbacks, inbound queues, and call routing may need a separate phone system. If you want everything in one platform, choose a solution that supports both.
- Top Pick: CloudTalk, with inbound routing, IVR, call queues, and outbound dialing in the same platform.
4. What is the best Orum alternative for international calling?
If your team sells across multiple regions, look beyond the number of countries a provider supports. Make sure it offers local numbers in the markets you target and reliable call quality across borders.
- Top Picks: CloudTalk (local and international numbers in 160+ countries) or PhoneBurner for teams focused primarily on the US and Canada.
5. Which Orum alternative offers the best value?
If Orum’s pricing or seat minimum is difficult to justify, compare the total cost per rep, including required seats and AI or dialing add-ons. Prioritize providers with public pricing so you know what you’ll pay before talking to sales.
- Top Picks: CloudTalk (from $25/user/month), JustCall, or Kixie.
6. Overall, what is the best Orum alternative?
If you need a dedicated outbound sales dialer, Nooks or Salesfinity may be worth considering. But if you want to combine high-volume outbound calling with inbound phone system features, messaging, international numbers, and AI, CloudTalk offers a more complete alternative to Orum.
- Top Pick: CloudTalk for teams that want more than just an outbound dialer.
Ready to Try the Best Alternative to Orum?
If Orum’s pricing, nine-seat minimum, or outbound-only focus are holding your team back, here’s what you get with CloudTalk:
- Outbound and inbound calling in one platform: Power and parallel dialing for outbound, plus IVR, call queues, routing, and Call Flow Designer for inbound calls.
- Flexible plans for smaller teams: Start with a single license on Starter or Essential, with published pricing so you know what you’ll pay before you commit.
- Global calling and local presence: Get local and international numbers in 160+ countries to reach customers wherever you sell.
- AI beyond the dialer: Add AI Conversation Intelligence and AI Voice Agents to automate conversations, analyze calls, and handle routine calls at scale.
- Try it before you switch: Get a 14-day free trial with no dial cap, so you can test CloudTalk with your own lists and workflows.
Stop paying for an outbound-only dialer when your team needs a complete calling platform. Start your free CloudTalk trial and see how it compares to Orum.
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Written by the CloudTalk content team. Last updated: %currentyear%.
Frequently Asked Questions
About Orum Alternatives
Find answers to the most common questions teams have about Orum and its alternatives.
CloudTalk is the best-rated Orum alternative we can cite a figure for: 4.4/5 on G2 across 1852+ reviews, and the one that pairs parallel dialing with a full business phone system.
Switching rarely costs you CRM data, because Orum sits alongside your CRM rather than owning the record. The real work is number porting, rebuilding dispositions, and exporting call recordings before the annual term lapses. Plan a fortnight of overlap and run both dialers side by side.
Some Orum alternatives do, but you have to check vendor by vendor. CloudTalk is GDPR compliant, SOC 2 Type 1 and Type 2 certified, and HIPAA compliant, with the detail on its security page. Convoso adds compliance tooling for regulated outbound.
Choose a standalone dialer when throughput is the bottleneck, and your sequencer's built-in one when it is not. Standalone tools dial more lines and filter voicemail better; sequencer dialers just save you a tab. A parallel dialer for HubSpot with two-way sync gets you most of both.
Orum doesn't publish a per-seat price. Every tier shows "Request pricing", billing is per user annually, and a nine-seat minimum applies, so the smallest realistic commitment is nine annual licenses. Third-party estimates vary widely and none is confirmable at source, unlike CloudTalk's published sales dialer pricing.
Orum is not only for enterprise teams, but that is where it fits best. The nine-seat minimum and configuration depth reward a team with someone who owns the setup.
Most alternatives are still per seat, so the flexibility comes from monthly billing plus add-ons you switch on and off. CloudTalk bills monthly or annually, prices the Power Dialer add-on per user, and sells AI Voice Agents in minute packages.
Yes. CloudTalk is call center software first, so IVR, skill-based routing, queues, SMS, and WhatsApp sit in the same subscription as the dialer, with parallel dialing added on top. Orum markets no inbound product, so covering both directions there means running two vendors.
