SMS / Text messages
Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.
Your customers will not have to contact your team for further information, they will get instantly all they need.
You can use text messages for notifications and reminders for example like:
- Order confirmations
- Shipment delivery information
- Payment reminders
- Marketing promotions
- Authentication codes
- and much more ...
Text messages are in progress and will be live in 3rd quarter of 2019. However, if you are interested in this feature now, feel free to contact us.