Going global? Establish a professional presence worldwide with Toll-free numbers

Boost brand recognition with 800-number services. With toll-free numbers from CloudTalk, your clients will feel confident placing calls to your business

Increase customer satisfaction with toll-free calling

Cloud-based numbers are easy to set up and reachable via both landline and mobile phones

Build a consistent presence with easy call-forwarding, custom greetings, and IVR

2,500+ call centers and phone systems powered by CloudTalk and counting

Expand your audience beyond your local area

Expanding your market presence and attracting loyal customers has never been easier. Toll-free numbers like 0800 and 0850 are a great way to generate the kind of ever-presence today’s customers expect. Toll-free numbers from CloudTalk come with a Global call Forwarding feature that allows you to route inbound calls to any device, anywhere in the world, so you never miss a single ring.

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Key Toll-free number benefits

From building a professional brand image to increasing productivity and customer satisfaction,
Toll-free numbers from CloudTalk are great for any business that values its customers above all else.

illustration personalised customer support

Improve customer satisfaction

Remove all financial barriers and hesitations that prevent your customers from calling you. With toll-free numbers, the total price of the call is charged to you instead of the caller. They call you for free or at minimal rates.

Build your brand and unify your image

Does your team work remotely or across different cities? With a Toll-free number, you can present a unified image to customers by using a single number for all of your colleagues. The number will start with 0800 or 0850 so it’ll be easy to remember.

illustration Improve Outbound Calls Strategy

Manage calls in the blink of an eye

Toll-free numbers create the impression of a constant presence for your customers. Calls coming in to a toll-free number can be easily forwarded to any device anywhere in the world. All you need is to answer them from your desk phone, mobile phone, or softphone. Set up Automated Call Distribution and reduce your abandoned call rates.

Improve caller experience by letting customers reach out for free or at very low rates

With toll-free numbers starting with 0800, no charges are made to the caller. With numbers starting with 0850, part of the fee is billed to the caller based on his provider’s rates, while the remainder is billed to you. Toll-free minutes come in packages that can accommodate every budget. CloudTalk provides them at a monthly rate with per-second tariffs.

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Deliver exceptional customer service with Toll-free numbers

Handle even the highest volume of calls with charm. With CloudTalk’s advanced features, you can easily route inbound calls to competent agents based on caller information stored in CloudTalk, IVR (interactive voice response), business hours, or the skillsets of individual agents. CloudTalk also allows you to automatically forward your incoming calls to external mobile or landline phone numbers every time your agents are busy or unavailable during business hours

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CloudTalk is all you need.
Check out what you get to go along with Toll-free numbers

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Ring on speakers

Reduce the risk of accidentally missed calls with the ″Ring on Speakers″ feature. Route calls to external speakers to make sure that you still hear all calls ring even when you’re away from the computer without your headset on.

3-way calling

Increase productivity with our 3-way calling feature. Easily add a third person to the line when circumstances call for it. Having three people on the line simultaneously has never sounded smoother!

Real-time customer card

Your agents can see all caller information displayed in one place. During the phone call, they can instantly look at the client’s history of interactions, orders, chat, or notes. This allows them to deliver top-notch customer service.

VIP Queues

Make your VIP customers feel special when trying to connect your contact center. When using the VIP queue, you always give the priority to the customers which matter the most to your business.

Automatic outbound caller ID

CloudTalk allows you to set an outbound caller ID automatically based on the call destination country. Your clients abroad will receive a local phone call instead of an international one.

Smart detection of resolved missed calls

Learn which of your missed calls were and were not resolved by your agents’ thanks to the Smart detection feature. This feature is especially popular with companies, that deal with a higher volume of inbound calls. More inbound calls may lead to a higher missed call rate where Smart detection comes in handy.

How can you get a Toll-free number for your business?

With Cloudtalk, you can use numbers from many different countries and regions within one platform. You will be automatically be given a testing number to go with your free trial, but subscribers can request to exchange or add numbers anytime via their dashboard:

Click on the Buy A Number and we will add the number for you as soon as possible

To port your existing phone number, simply send us an email and we’ll get it done for you

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Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.