Compare Skype for Business with CloudTalk and see the advantages we offer.
Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Skype Business in general.
Do you wish a better track about your customers or agents? We have just what you need, and more.
Real-time customer card: Your agents can see all caller information displayed in one place. During the phone call, they may instantly look at the client’s history of interactions, orders, chat, or notes.
Agent reporting: You can closely monitor both agent and team performance. This feature allows you to improve agent management.
Contact tags: This allows you to add important information to contact details. Assign tags to quickly identify the caller or to filter and search in your contact database.
Agent status: In order to distinguish which agent is unoccupied at the moment, this feature enables your team to set up their availability.
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
Here are three additional reasons to consider CloudTalk.
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