Searching for a better phone system for your team? CloudTalk is a solution with innovative features which will speed up your sales and support process. Increase customer satisfaction and make your team more productive.
Try any plan free for 14 days. No hidden fees. No surprises. No commitments.
Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs Skype Business in general.
Cloudtalk is a more suitable alternative as Skype for Business because it is suitable for all kinds of organizations, from small startups to bigger enterprises. Every organization can find the most suitable pricing package including the features they need.
CloudTalk provides unique features for your sales team. Feature as click-to-call or power dialer will make your sales process more smooth and productive. You will not find these features in Skype for Business.
Use the integration with your CRM or Help Desk systems as FreshDesk, HelpScout or Pipedrive and make communication of your sales team more personalized and faster.
When your sales team is unavailable, use smart escalations. This smart feature allows you to redirect your customers to other agents. Unfortunately, Skype does not offer this feature.
What can be measured can be improved. Thanks to CloudTalk statistics, the quality of your customer support and sales team can be improved. Learn what are the strengths and weaknesses of your team.
Here are three reasons to consider CloudTalk