- Solutions
- Solutions primary
- BY TEAM
- BY INDUSTRY
- BY USE
- BY SIZE
- View all solutions
- Solutions secondary
- Solutions primary
- AI
- Features
- Features primary
- Most popular
- first column
- second column
- third column
- fourth column
- View all features
- Most popular
- Features secondary
- Choosing the right plan
- Features primary
- Integrations
- Integrations primary
- MOST POPULAR
- first column
- second column
- View all integrations
- NEW
- first column
- second column
- View all integrations
- MOST POPULAR
- Integrations secondary
- Integrations primary
- Pricing
- Resources
- Resources primary
- Most popular
- first column
- second column
- third column
- Most popular
- Resources secondary
- Latest Blogs
- Try CloudTalk
- Resources primary
- Partners
Identify Serious Buyers Behind Trial & Demo Signups
You want to: Separate signal from noise and make sure your sales team talks to the most promising leads first.
Your AI agent can: Call new trial signups or demo requests, ask light qualifying questions, and escalate only the serious buyers.
What can this AI Agent help you achieve?
Increase MQL-to-SQL conversion
Reps spend time only on real leads
Increase MQL-to-SQL conversion
Reps spend time only on real leads
Filter low-intent users
Eliminate curiosity clickers from the queue
Use the agent when:
- Free trial or demo request volume is too high for human follow-up
- SDRs are stretched thin and need prioritization help
- Sales is spending too much time on unqualified inbound leads
What you need:
- Form submission trigger (trial start, demo request)
- Basic lead enrichment or filtering criteria
- Defined escalation or handoff rules
How to set it up:
Trigger it:
- After [Trial/Demo Signup Form Submission]
- When [Lead Status] = New and [Product Interest] is known
- Optional: filter by [Country], [Company Size], or [Tech Stack]
What it says (Sample dialogue)
“Hi [Customer First Name], thanks for signing up for [Product Name]. I’d love to ask a few quick questions to see if we can help you get the most out of your trial — is now a good time?”
What it does next:
- If qualified → tag as [MQL or SQL], notify [Assigned SDR/AE]
- If low intent → tag as [Do Not Pursue or Nurture]
- If undecided → offer [Follow-Up Action] via [Follow-Up Method]
Setup prompt template
Setup Prompt Template
Objective:
- Qualify new [Trial Signup] or [Demo Request] leads to determine sales fit and escalate promising prospects.
Scope:
- Ask only discovery questions.
- Do not pitch the product or provide deep technical answers.
Tone and Style:
- Friendly, short, and conversational
- Curious and respectful — like a helpful SDR
Key Phrases to Use:
- “Thanks for signing up.”
- “Just a few quick questions to help match you with the right resources.”
- “If you’re a good fit, I’ll flag this for a quick follow-up with our team.”
Phrases to Avoid:
- Don’t promise a meeting or solution
- Don’t say “you qualify” unless scoring rules apply
Required Actions:
- Greet with [Customer First Name]
- Ask the following screening questions: (Add your questions, for example:)
– What are you hoping to achieve during your trial?
– How many users or seats are you considering?
– What’s your timeline for evaluating tools like this?
– Have you tried other tools or is this your first? - If qualified → tag as [Sales Qualified], notify [Assigned Rep]
- If not a fit → tag as [Low Intent], apply [Nurture Logic]
- If unclear → offer [Follow-Up Action] or escalate manually
Escalation Rules:
- Qualified = pass to SDR/AE immediately
- Low intent = suppress outreach or move to nurture
- Unclear = retry or tag for manual review
Table of contents
Want to see more?
We’ve got you covered.