8 Best Gong Auto Dialer Integrations for Sales Teams (2026)
TL;DR:
Here are the 8 Gong dialer and phone system integrations we compared:
- 01CloudTalk: best for teams that want a full phone system feeding GongType: Phone system and dialer
- 02Aircall: best for teams that want a Gong-built call importType: Phone system
- 03Dialpad: best for teams that want built-in AI plus GongType: Phone system
- 04JustCall: best for teams that want calls and texts in GongType: Phone system
- 05Ringover: best for teams that want control over what syncsType: Phone system
- 06RingCentral: best for larger teams on voice, video, and messagingType: Phone system
- 07Orum: best for SDR desks that run Gong Engage flowsType: Dialer only
- 08Nooks: best for SDR teams that want adaptive multi-line dialingType: Dialer only
How we created this list:
We checked every Gong connection on the vendor's own docs and in Gong's help center.
Our full methodology is at the end of this guide.
What Gong Teams Are Looking For
- 01In Gong's analysis of 300M+ cold calls:The opener "Heard the name tossed around?" had an 11.24% success rate, against 2.15% for "Did I catch you at a bad time?" (Gong, 2024). High performers also keep the same talk-to-listen ratio whether they win or lose, while low performers swing from 54% talk time in won deals to 64% in lost ones (Gong, 2026).
- 02When we talk to teams that run Gong:We hear the same story. They pay for Gong's analysis, but the calls feeding it come from a CRM's built-in dialer, a landline, or a provider whose recordings are hard to analyze. Reps call abroad from numbers prospects don't recognize, dial too slowly to fill Gong with conversations, and some calls never reach Gong at all.
- 03What they want:Every call in Gong, in clean audio, from a dialer reps can use at pace.
Gong Auto Dialer Integrations Compared: Side-by-Side Table
Here's how each Gong sales dialer and phone system compares on what matters before you buy: what kind of tool it is, how calls reach Gong, its dialer modes, the recording format, and Gong Engage support.
| Tool | Type | Best for | How calls reach Gong | Dialer modes | Recording | Gong Engage | Starting price* | G2 rating |
|---|---|---|---|---|---|---|---|---|
| 1. CloudTalk | Phone system and dialer | Sales teams that want a full phone system feeding Gong | Native one-way export of answered external calls | Power and Parallel (up to 5 lines) | Not published | No task sync | $29 (Essential) | 4.4/5 |
| 2. Aircall | Phone system | Teams that want a polished phone system with a Gong-built import | Gong pulls recordings, direction, and disposition | Power Dialer (Professional) | Mono | Not documented | $30 (Essentials, 3 licenses) | 4.4/5 |
| 3. Dialpad | Phone system | Teams that want built-in AI and multi-line dialing | Gong pulls recordings and voicemails; SMS separately | Progressive, multi-line (Sell Premium) | Mono | Not documented | $39 (Sell Essentials) | 4.4/5 |
| 4. JustCall | Phone system | Sales teams that want calls, texts, and predictive dialing | Set up in JustCall: recordings plus call and SMS activities | Power; predictive and parallel on SalesPro | Not stated | Not documented | $29 (Team; Gong plan not stated) | 4.3/5 |
| 5. Ringover | Phone system | Growing teams that want control over which calls reach Gong | Ringover-built: recordings of chosen call types and numbers | Power; 2-line Parallel add-on | Not stated | Not documented | $49 (Business, 3 users) | 4.6/5 |
| 6. RingCentral | Phone system | Larger teams on voice, video, and messaging | Gong pulls RingEX calls, attempts included | None in RingEX | Mono | Not documented | $20 (Core) | 4.2/5 |
| 7. Orum | Dialer only | SDR desks that run outreach from Gong Engage | Recording sync plus a two-way Engage integration | Power and parallel | Not stated | Yes, flow to-dos in, outcomes out | Quote (9 seats minimum) | 4.6/5 |
| 8. Nooks | Dialer only | SDR teams that want adaptive multi-line dialing | Recording sync plus a two-way Engage integration | Power, parallel, adaptive, and turbo | Not stated | Yes, flow tasks in, dispositions out | Quote | 4.8/5 |
Send every call to Gong from day one.
Top 8 Gong Dialers and Phone Systems Reviewed
We reviewed every Gong VoIP phone system integration and Gong dialer the same way:
- What it is: a phone system or a dialer-only tool
- Who its Gong integration suits
- What it sends to Gong
- Its other integrations
- Price
- What G2 and Reddit users say about it
Here are the results:
1. CloudTalk
What Is CloudTalk?
CloudTalk is a cloud phone system and call center software built on its own telephony. It adds AI to the same call flow: AI voice agents, Conversation Intelligence, and the AI Sales Dialer. More than 5,500 companies use it.
Its Gong integration is native and one-way: CloudTalk sends calls to Gong's call library, where Gong's own AI transcribes and analyzes them.
Who Is CloudTalk's Gong Integration Best For?
- SDR and AE teams on HubSpot or Salesforce that coach with Gong
- Sales teams that call prospects in several countries
- Teams replacing a CRM's built-in dialer, Zoom Phone, or a landline
What Can CloudTalk's Gong Integration Do?
What it sends to Gong: the recording and call metadata of every answered external call, from CloudTalk to Gong.
- AI Sales Dialer:Power mode dials one contact at a time, and Parallel mode dials 2 to 5 lines at once (up to 10 on request), with voicemail detection.
- Local numbers:Numbers in 160+ countries, so reps call from a number in the prospect's country.
- CRM logging alongside Gong:The HubSpot, Salesforce, Pipedrive, and Zoho CRM integrations log the same calls on the CRM record.
- Inbound calls too:IVR, queues, and routing, so inbound sales and support calls reach Gong from the same phone system.
Good to know
Planning to dial from Gong Engage flows? Read how Engage fits before you choose.
What Other Tools Does CloudTalk Integrate With?
- CRMs:
- Helpdesks:Zendesk and Intercom.
- Everything else:100+ apps on the CloudTalk integrations page, plus Zapier, Make, and an open API.
How Much Does CloudTalk Cost With Gong?
The Gong integration needs CloudTalk's Essential plan or higher. Essential costs $29 per user per month billed annually ($39 monthly), and you also need a paid Gong plan with API access. Calls outside your included region are billed per minute.
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Starter | $25/user/mo ($34 monthly) | Numbers, IVR, and routing; no Gong integration |
| Essential | $29/user/mo ($39 monthly) | Gong integration, CRM integrations, unlimited domestic calling (fair use) |
| Expert | $49/user/mo ($69 monthly), 3+ seats | Everything in Essential, with Power mode included |
| Custom | Tailored, 25+ seats | Custom setup |
Flexible Pricing Plans to Scale with You
Compare our plans
Purchasable add-ons:
- Power Dialer:$15 per user per month on Starter and Essential (included on Expert)
- Parallel Dialer:$39 per user per month
- AI Conversation Intelligence:$9 per user per month
What Do Customers Say About CloudTalk on G2 and Reddit?
Here's what CloudTalk users say on G2 and Reddit.
What Is CloudTalk's G2 Rating?
CloudTalk is rated 4.4/5 on G2 from 1943 reviews.

CloudTalk Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Every answered external call goes to Gong automatically | No calling, click-to-call, or SMS inside Gong |
| Power and Parallel dialing with voicemail detection | No video-conferencing options |
| Local numbers in 160+ countries, with HubSpot and Salesforce integrations | No Gong Engage task sync |
2. Aircall

What Is Aircall?
Aircall is a cloud phone system for sales and support teams, founded in Paris in 2014, with offices in New York and Paris.
Gong built and maintains the Aircall integration. A Gong admin connects it in Gong's telephony settings with an API key that an Aircall admin generates. Comparing options? See our Aircall alternatives.
Who Is Aircall's Gong Integration Best For?
- Sales and support teams that already run Aircall
- Small sales teams that dial by hand most of the day
- Teams of 3 or more on HubSpot, Salesforce, or Pipedrive
It suits teams that value a familiar, easy phone app over dialing speed, and support teams that want their calls in Gong next to sales.
What Can Aircall's Gong Integration Do?
What it sends to Gong: recordings with call direction and disposition, pulled by Gong through Aircall's API.
- Mono recording:Gong's listing says Aircall records in a single channel.
- Transferred calls:A transferred call arrives in Gong as one single file.
- What stays out:Voicemails, calls under 30 seconds, call attempts, and unrecorded calls aren't imported.
- Dialer:Power Dialer with voicemail drop on Professional; predictive and parallel modes aren't documented.
- Gong Engage:No Engage integration is documented.
What Other Tools Does Aircall Integrate With?
- CRMs:Salesforce, HubSpot, Pipedrive, and Zendesk.
- Sales engagement:Outreach and Salesloft.
- Developers:Zapier, a public API, and webhooks.
How Much Does Aircall Cost With Gong?
Aircall starts at $30 per license per month billed annually ($40 monthly), with a 3-license minimum. Aircall includes integrations on every plan, and Gong's docs say the integration works on any Gong plan.
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Essentials | $30/license/mo ($40 monthly) | Gong integration, no Power Dialer |
| Professional | $50/license/mo ($70 monthly) | Power Dialer, voicemail drop, AI call summaries |
| Enterprise | Custom, 25 licenses minimum | Everything in Professional plus enterprise controls |
What Do Customers Say About Aircall on G2 and Reddit?
Here's what Aircall users say on G2 and Reddit.
What Is Aircall's G2 Rating?
Aircall is rated 4.4/5 on G2 from 1683 reviews.

Aircall Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Gong-built API integration, available on any Gong plan | Recordings reach Gong in mono |
| Familiar phone app for sales and support | Power Dialer needs Professional, with a 3-license minimum |
| Outreach and Salesloft integrations for teams that sequence elsewhere | Voicemails and call attempts never reach Gong |
Recommended Reads
3. Dialpad

What Is Dialpad?
Dialpad is an AI-powered communications platform founded in 2011 and sold as Connect (business phone), Sell (outbound sales), Support (contact center), and Resolve (AI agents).
Gong built the Dialpad integration. The original version runs on an API token from Dialpad support, and a newer OAuth version, in beta, imports more call types and imports them faster, according to Gong. See our Dialpad alternatives.
Who Is Dialpad's Gong Integration Best For?
- Sales teams on Dialpad Sell with Coaching Teams set up
- Managers who want voicemails and texts in Gong as well as calls
- Salesforce teams that dial from Salesforce lists
It makes sense for teams that want Dialpad's own AI recaps during the day and Gong's analysis on top.
What Can Dialpad's Gong Integration Do?
What it sends to Gong: recordings, including voicemails shown as regular calls; texts go through a separate Dialpad (SMS) integration.
- Mono recording:Gong documents Dialpad audio as single-channel.
- Recording rules:Reps' direct lines record automatically only with a Dialpad Sell license and a Coaching Team; user recordings start manually.
- Metadata:The original integration sends no call direction or disposition.
- Dialer:The Dialpad Dialer on Sell Premium is progressive, with a lines-per-agent setting, voicemail detection, and do-not-call checks.
- Gong Engage:No Engage integration is documented.
What Other Tools Does Dialpad Integrate With?
- CRMs:Salesforce, HubSpot, Zoho, and Pipedrive.
- Sales engagement:Outreach, which can use Dialpad as its voice provider.
- Developers:Zapier and a public API.
How Much Does Dialpad Cost With Gong?
Dialpad doesn't name a plan for Gong, but Gong only gets calls that Dialpad records, and automatic recording of reps' lines needs a Sell license. Sell starts at $39 per user per month billed annually ($49 monthly).
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Sell Essentials | $39/user/mo ($49 monthly) | Coaching Teams for automatic recording |
| Sell Advanced | $59/user/mo ($70 monthly) | Adds voicemail drop |
| Sell Premium | $79/user/mo (annual only) | Adds the Dialpad Dialer |
What Do Customers Say About Dialpad on G2 and Reddit?
Here's what Dialpad users say on G2 and Reddit.
What Is Dialpad's G2 Rating?
Dialpad is rated 4.4/5 on G2 from 4216 reviews.

Dialpad Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Gong-built integration with a faster OAuth version in beta | Recordings reach Gong in mono |
| Voicemails and texts can reach Gong | Automated dialing needs Sell Premium, billed annually only |
| Multi-line progressive dialing with voicemail detection | The original integration sends no direction or disposition |
Recommended Reads
4. JustCall

What Is JustCall?
JustCall is a cloud phone system and SMS platform for sales and support teams, founded in 2016 and run by SaaS Labs.
You set up its Gong integration from inside JustCall: search for Gong under Integrations, sign in to Gong, and allow access. See our JustCall alternatives.
Who Is JustCall's Gong Integration Best For?
- Teams that want text conversations in Gong next to calls
- High-volume teams ready to buy SalesPro for predictive and parallel dialing
- Teams on HubSpot, Salesforce, Pipedrive, or Zoho
What Can JustCall's Gong Integration Do?
What it sends to Gong: call recordings, plus Gong activities for every call and for inbound and outbound texts, according to JustCall.
- Recording type:Not stated by JustCall or Gong.
- Scope:Which calls and which metadata fields reach Gong isn't documented, and Gong has no help article for JustCall.
- Power Dialer:From the Pro plan, with one-click voicemail drop.
- Predictive and parallel:Up to 10 lines on SalesPro, where answering machine detection works on predictive campaigns.
- Gong Engage:No Engage integration is documented.
What Other Tools Does JustCall Integrate With?
- CRMs:HubSpot, Salesforce, Pipedrive, and Zoho.
- Sales engagement:Outreach, Salesloft, and Apollo.io.
- Automation:Zapier and an API.
How Much Does JustCall Cost With Gong?
JustCall starts at $29 per user per month billed annually ($39 monthly), with a 2-license minimum. JustCall doesn't say which plan includes Gong, so confirm it with sales.
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Team | $29/user/mo ($39 monthly) | Phone and SMS |
| Pro | $49/user/mo ($69 monthly) | Power Dialer, Salesforce CTI |
| Pro Plus | $89/user/mo ($109 monthly) | Everything in Pro plus more automation |
| SalesPro | Quote, about $199 to $249 | Predictive and parallel dialing up to 10 lines |
What Do Customers Say About JustCall on G2 and Reddit?
Here's what JustCall users say on G2 and Reddit.
What Is JustCall's G2 Rating?
JustCall is rated 4.3/5 on G2 from 2395 reviews.

JustCall Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Texts as well as calls create activities in Gong | Recording type and call scope aren't documented |
| Self-serve setup from inside JustCall | Multi-line dialing needs quote-based SalesPro |
| Predictive and parallel dialing up to 10 lines on SalesPro | The plan that includes Gong isn't stated |
Recommended Reads
5. Ringover
What Is Ringover?
Ringover is a cloud phone system launched in 2018, with offices in London, Barcelona, and Atlanta and add-ons for conversation intelligence and AI voice agents.
Ringover built its own Gong integration. You activate it in the Ringover Dashboard store and allow access in Gong, and a Gong admin enables it in Gong's telephony settings. See our Ringover alternatives.
Who Is Ringover's Gong Integration Best For?
- Teams that already run Ringover for support or recruiting
- Small outbound teams that want a power dialer and call campaigns
- European teams with offices in the US or the UK
What Can Ringover's Gong Integration Do?
What it sends to Gong: recordings of the call types and numbers you choose, one-way into Gong.
- Call type filters:Pick inbound, outbound, or missed calls, choose which numbers sync, and decide on internal calls.
- User mapping:Map Gong users to Ringover users; emails must match exactly.
- Recording type:Not stated by Ringover or Gong.
- Dialers:Power Dialer on Business, a Campaigns add-on, and a 2-line Parallel Dialer add-on in the US, Spain, and the UK.
- Gong Engage:No Engage integration is documented.
What Other Tools Does Ringover Integrate With?
- CRMs:Salesforce, HubSpot, Pipedrive, Zoho, and Microsoft Dynamics.
- Helpdesks:Zendesk, Freshdesk, Intercom, and Front.
- Automation:Zapier, Make, webhooks, and an API.
How Much Does Ringover Cost With Gong?
Ringover starts at $19 per user per month billed annually, but the Gong integration needs the Business plan at $49 per user per month billed annually ($69 monthly). Every self-serve plan has a 3-user minimum.
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Talk | $19/user/mo ($29 monthly) | No Gong integration |
| Business | $49/user/mo ($69 monthly) | Gong integration, Power Dialer |
| Unified | $69/user/mo ($89 monthly) | Everything in Business plus more features |
What Do Customers Say About Ringover on G2 and Reddit?
Here's what Ringover users say on G2 and Reddit.
What Is Ringover's G2 Rating?
Ringover is rated 4.6/5 on G2 from 500 reviews.

Ringover Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Granular control over call types, numbers, and internal calls | Recording type isn't documented |
| Power Dialer and campaigns in the same tool | Parallel Dialer is 2 lines in three countries |
| Partner-built integration with a current help article | Gong needs Business, with a 3-user minimum |
Recommended Reads
6. RingCentral

What Is RingCentral?
RingCentral is a cloud communications company based in Belmont, California, founded in 1999. RingEX is its phone, video, and messaging system, and RingCX is a separate contact center product.
Gong built the RingCentral integration for RingEX phone calls. A Gong admin adds it in Gong's telephony settings and a RingCentral admin authorizes it, with nothing to install. See our RingCentral alternatives.
Who Is RingCentral's Gong Integration Best For?
- Companies already standardized on RingEX
- Sales teams that make calls without automated dialing
- Teams that hold video meetings on RingCentral as well
What Can RingCentral's Gong Integration Do?
What it sends to Gong: RingEX calls, including short calls, call attempts, and unrecorded calls, with call direction.
- Mono recording:Gong's docs list RingCentral audio as single-channel.
- Metadata gaps:Call disposition and purpose aren't imported, and filtering out internal calls takes a Gong Support ticket.
- Recording:Automatic call recording comes with Advanced and Ultra; Core records on demand.
- Dialers:RingEX has no auto dialer. RingCX offers predictive, progressive, and preview dialing, but no RingCX link to Gong is documented.
- Gong Engage:No Engage integration is documented.
What Other Tools Does RingCentral Integrate With?
- CRMs:Salesforce and HubSpot.
- Collaboration and helpdesk:Microsoft Teams and Zendesk.
- Developers:Open APIs.
How Much Does RingCentral Cost With Gong?
RingEX starts at $20 per user per month billed annually ($30 monthly). Neither vendor names a plan for Gong, but automatic call recording starts on Advanced at $25 ($35 monthly).
| Plan | Price (billed annually) | Gong-relevant features |
|---|---|---|
| Core | $20/user/mo ($30 monthly) | On-demand recording |
| Advanced | $25/user/mo ($35 monthly) | Automatic recording, CRM integrations |
| Ultra | $35/user/mo ($45 monthly) | Everything in Advanced plus unlimited storage |
What Do Customers Say About RingCentral on G2 and Reddit?
Here's what RingCentral users say on G2 and Reddit.
What Is RingCentral's G2 Rating?
RingCentral is rated 4.2/5 on G2 from 248 reviews.

RingCentral Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Gong-built API integration with nothing to install | Recordings reach Gong in mono |
| Imports short calls, attempts, and unrecorded calls | No auto dialer in RingEX |
| Low entry price with no stated seat minimum | No disposition in Gong, and RingCentral promotes its own ACE add-on as a Gong replacement |
Recommended Reads
7. Orum

What Is Orum?
Orum is an AI dialer for outbound sales teams, founded in 2018. It's a dialer, not a phone system: it accepts inbound calls only as callbacks from numbers it has already dialed.
It connects to Gong twice: a recording sync set up with a Gong API key, and a Gong Engage integration that brings flow to-dos into Orum.
Who Is Orum's Gong Integration Best For?
- SDR teams with Gong Engage seats and Telephony turned on
- Teams that want parallel dialing with AI human detection
- Teams already on Salesforce, HubSpot, Outreach, or Salesloft
It's built for SDR floors that measure conversations per hour and plan their day in Engage.
What Can Orum's Gong Integration Do?
What it sends to Gong: recordings of connected calls, plus call activity and outcomes back to Gong Engage.
- Engage to-dos in:Call to-dos from Engage flows sync into an Orum Smart List.
- Outcomes out:Orum closes each to-do by outcome, such as a connect, no answer, or voicemail.
- Recording sync:Only calls marked connect or meeting, with more than 30 seconds of active audio, reach Gong, tagged as Orum.
- Dialer:Parallel, power, and one-off dialing, with AI voicemail detection and dial-tree navigation.
- Recording type:Not stated.
What Other Tools Does Orum Integrate With?
- CRMs:Salesforce and HubSpot.
- Sales engagement:Outreach, Salesloft, and Apollo.
- Team tools:Slack.
How Much Does Orum Cost With Gong?
Orum doesn't publish prices. You request a quote, and its pricing page lists a 9-seat minimum. The Engage path also needs a Gong Engage seat with Telephony for each rep.
What Do Customers Say About Orum on G2 and Reddit?
Here's what Orum users say on G2 and Reddit.
What Is Orum's G2 Rating?
Orum is rated 4.6/5 on G2 from 1099 reviews.

Orum Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Built around Gong Engage workflows | Dialer only: no business numbers, IVR, or general inbound calling |
| Parallel and power dialing with AI human detection | No-answer calls never reach Gong's call library |
| Calls tagged as Orum in Gong, so they're easy to filter | Quote-only pricing with a 9-seat minimum |
8. Nooks

What Is Nooks?
Nooks began as an AI dialer for SDR teams and now sells a wider outbound platform with sequencing, coaching, and AI agents. Inbound calling, IVR, and number provisioning aren't documented, so it works as a dialer layer.
It has a Gong recording integration and a separate Gong Engage integration, which Nooks launched in June 2025 as Gong Engage's first AI dialer integration.
Who Is Nooks's Gong Integration Best For?
- SDR teams that dial at high volume every day
- Teams loading call tasks from Gong Engage, Outreach, or Salesloft
- Teams that want AI account research and battlecards during calls
It suits teams that want the dialer to adjust its number of lines to connect rates on its own.
What Can Nooks's Gong Integration Do?
What it sends to Gong: recordings that pass Gong's length threshold, plus dispositions, notes, and summaries to Gong Engage.
- Engage tasks:Tasks from Engage flows appear in the Nooks call queue in near real time, and the first number dialed completes the task.
- Dial modes:Power (1 line), parallel (2 to 5), adaptive (adjusts live), and turbo (about 6 lines on average).
- Voicemail:Parallel mode skips voicemails and connects reps only to people.
- Documented limits:Voicemails map to sequences rather than specific steps, Gong API rate limits apply, and recordings can't be switched off while Engage is connected.
- Recording type:Not stated.
What Other Tools Does Nooks Integrate With?
- CRMs:Salesforce and HubSpot.
- Sales engagement:Outreach, Salesloft, and Groove.
- Data providers:Apollo.io, ZoomInfo, Cognism, and LeadIQ.
How Much Does Nooks Cost With Gong?
Nooks is quote-only and publishes no plan names or seat minimums. Contact data from providers such as ZoomInfo, Cognism, or LeadIQ needs its own subscription.
What Do Customers Say About Nooks on G2 and Reddit?
Here's what Nooks users say on G2 and Reddit.
What Is Nooks's G2 Rating?
Nooks is rated 4.8/5 on G2 from 1700+ reviews.

Nooks Pros and Cons Based on G2 Reviews and Reddit
| Pros | Cons |
|---|---|
| Engage, Outreach, Salesloft, and Groove tasks in one queue | Dialer only: no documented inbound calling or IVR |
| Four dial modes, up to about 6 lines on turbo | Engage automations and voicemail step mapping have documented limits |
| AI coaching inside the dialer | Quote-only pricing, with data providers billed separately |
Recommended Reads
Hear how your calls sound in Gong.
How to Use Gong With a VoIP Phone System (Step-by-Step)
To use Gong with a VoIP phone system, connect the two through a telephony integration, make sure recording is on, and match each rep's email to their Gong user. Reps keep dialing in the phone system they already use. That's the core of every Gong auto dialer integration in this list.
What Does a Gong Telephony Integration Actually Do?
Think of it as a courier: it carries four things from the phone system to Gong, and everything after that, from the transcript to the coaching scorecard, happens in Gong.
- The audio:The call recording, which Gong transcribes.
- Call details:Time, length, and phone numbers, plus direction and outcome with some vendors.
- The rep:Their email address, which Gong matches to a Gong user.
- The prospect:Their phone number, which Gong uses to find the contact in your CRM.
How to Connect CloudTalk to Gong
Before you start, check that you have:
1. A CloudTalk Essential plan or higher
2. Admin rights in CloudTalk and a Gong Tech Admin to approve the connection
3. A paid Gong plan that includes API access and integrations
Then, follow these steps:
- 01Open the integration:In the CloudTalk Dashboard, go to Settings > Integrations, hover over Gong, and select + Add.
- 02Allow access:Log in to Gong and click Allow. CloudTalk takes you back to the integration settings.
- 03Choose what syncs:Decide whether to send internal calls and whether to log calls for numbers that aren't associated with a contact. Use Connected Numbers to limit syncing to specific lines, or leave it blank to include all company numbers.
- 04Save:Click Save to turn the integration on. You can switch it to Inactive at any time.
- 05Test it:Make a recorded call to an external number, then find it in Gong under Conversations.
Tip: Match the emails first
Gong only accepts calls from a CloudTalk agent whose email matches their Gong email exactly. Check every rep before you connect, or their calls won't sync.
Why Isn't My Call Showing Up in Gong?
Run through this checklist before you open a support ticket:
- It wasn't recorded:Only recorded calls go to Gong. Check the recording settings for that number or agent.
- It's still processing:CloudTalk calls usually appear 5 to 10 minutes after they end, though Gong's own docs say telephony imports can take up to 4 hours.
- The rep isn't set up in Gong:The agent must be a Gong user, set to be recorded, with importing telephony calls turned on.
- It was too short:Gong skips calls below its minimum length, 30 seconds by default for telephony. A Gong admin can change it in the recording settings.
- It was internal or on an excluded line:Check the integration's internal-call setting and its Connected Numbers list.
- It's in Gong but not on the deal:See how deal matching works below.
What Is a Gong Calling Integration?
A Gong calling integration connects a phone system or dialer to Gong, so every recorded call is sent to Gong for transcription and analysis. It's also called a Gong phone integration or a Gong telephony integration.
How Does a Phone System Send Calls to Gong?
There are three common setups, and who built the connection decides where you configure it:
| Setup | Who builds it | Where you configure it | Tools in this list |
|---|---|---|---|
| Gong-built API connection | Gong | Gong's telephony settings, with a key or OAuth from the phone system | Aircall, Dialpad, RingCentral |
| Partner-built integration | The phone system or dialer | The vendor's dashboard, then Allow in Gong | CloudTalk, JustCall, Ringover, Orum, Nooks |
| Upload through Gong's API | Your developers | Custom code | Phone systems with no integration |
Gong calls the direct API type, its preferred option for reliability, and some systems pass calls through a connected Salesforce account instead. Most setups also bring history: Gong can import the previous 90 days at the first sync and 30 days whenever you add a user.
Can You Place Calls From Inside Gong?
Yes, but only with Gong's own dialer. The Gong Dialer lets reps call from the Gong web or mobile app. It needs a Gong Engage seat for web calling; a Foundation seat gets the mobile app only.
With CloudTalk, no. Reps place calls in CloudTalk's desktop, web, and mobile apps, or through CloudTalk's CTI inside Salesforce, HubSpot, Pipedrive, Zendesk, and Front. Gong receives the recordings afterward. None of the other phone systems here describes in-Gong calling in its help center either.
What Is the Gong Engage Dialer, and When Do You Need a Different Dialer?
The Gong Engage dialer is the calling feature inside Gong Engage, built on Twilio. Reps dial a number by hand or click to call from a to-do or a person's page, and Gong logs and analyzes the call like any other conversation. It also includes:
- Local presence:Admins can enable numbers that match the prospect's locale.
- Voicemail drop:Reps leave a pre-recorded message and move on.
- Call outcomes:Set during or after the call, and admins can make them required.
- Minutes:36,000 dialer minutes per Engage seat per year.
- Numbers:Automatic number provisioning in the US and Canada only; other countries go through Gong Support.
What it doesn't include is automated dialing. Gong's Dialer FAQ says it plainly: "The Gong Dialer doesn't include a built-in power dialer." You need a different dialer when:
- Reps need power or parallel dialing through long lists
- You take inbound calls and need IVR, queues, and support lines
Gong Call Recording: What Gets Recorded and How Gong Analyzes It
Gong call recording works in two halves: the phone system records the call, and Gong analyzes it. Here's what each half needs to do well.
What Makes a Recording Gong-Ready?
- Recording has to be on, and legal.Check your call recording settings against the consent rules in each country you call, since some teams switch recording off for two-party consent regions.
- Stereo beats mono.A stereo recording keeps the rep and the prospect on separate audio channels, while mono merges them into one. Gong's docs say stereo calls are generally higher quality and make speakers easier to tell apart; with mono, Gong has to work out who's speaking over a series of calls. Gong lists Aircall, Dialpad, and RingCentral as mono, and the other tools here don't publish their format. Ask each vendor, and play a test call in Gong before you decide.
- Language matters for the extras.Gong transcribes more than 70 languages, but some features, such as red flag alerts and example-based smart trackers, work only on English calls. If you sell in several languages, check which features your team will actually get.
- Length and user match decide whether a call arrives at all.The checklist above covers both.
What Does Gong Do With the Recording? Call Analysis Features
Once a call arrives, the Gong call recording analysis features are Gong's own, not the phone system's:
- Transcript and search:A searchable transcript with an AI outline of the call.
- Briefs:A structured summary of each call.
- Interaction stats:Talk ratio, longest monologue, interactivity, patience, and question rate. Gong suggests a talk ratio around 43:57 and monologues under 2.5 minutes.
- Trackers:Keyword trackers for exact phrases, and AI trackers for concepts and intent.
- Ask Anything:AI answers to questions about a call or a deal.
- Deals and forecasting:Calls feed deal boards, scorecards, and Gong Forecast.
What Does the Phone System's Own AI Add?
CloudTalk's Conversation Intelligence add-on ($9 per user per month) produces summaries, topics, sentiment, talk-listen ratio, and more useful features right inside CloudTalk. It doesn't flow to Gong because Gong runs its own analysis on the recording.
Developers can also pull each transcript from CloudTalk's Public API, usually about 20 seconds after the call ends, and write it into the CRM with a Workflow Automation. That's a build, not a Gong feature, and past calls aren't backfilled automatically.
CloudTalk also offers AI voice agents for inbound and outbound calls; compare the best AI voice agents if you're weighing one. Starting a voice agent from a Gong event needs Make or Zapier, because Gong has no outbound HTTP action.
Signature Capability
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Press play to hear it. Want a wow moment? Get a free test call and try it live.

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Why Connect a Phone System or Dialer to Gong? 5 Benefits for Sales Teams
When we talk to teams that run Gong, the reasons to change phone systems come back to five problems. Here's what a good Gong auto dialer integration fixes.
1. Every Call Reaches Gong Without Reps Lifting a Finger
Reps forget to upload calls, and calls from personal mobiles or a CRM's basic dialer never reach Gong. Managers end up coaching on a sample instead of the whole pipeline.
With a native integration, every recorded call goes to Gong after it ends, so discovery calls, follow-ups, and cold calls all land in the same library. A manager reviewing a lost deal can play every call on it, not only the one the rep chose to share.
2. Clear Recordings Give Gong Better Data
Managers stop trusting talk ratios when the rep and the prospect blur into one track. Coaching on interruptions or long monologues falls apart if Gong can't tell who was speaking.
3. More Dials Mean More Conversations to Coach
SDRs on a CRM's built-in dialer spend more of the day dialing than talking. Fewer live conversations means less material for Gong and less practice for the rep.
A power or parallel dialer works the list for them and keeps voicemails out of their way, so an hour of calling produces more real conversations, each one recorded for coaching. For a pure SDR desk, test a dialer-only tool too: some teams find them faster.
4. Local Numbers Raise Pickup Rates
A US or UK team calling Europe from a foreign number gets ignored. Prospects screen calls they don't recognize, and international numbers look like spam.
Calling from a local number gets more pickups, and more pickups means more conversations for Gong. A London team calling Munich, for example, does better with a German number on the caller ID.
5. Calls Land on the Right Deal Through Your CRM
Gong attaches a call to a deal through your CRM. It finds the contact by email or phone number, links deals where the deal owner was on the call, and otherwise falls back to open deals on the account.
When the prospect's number in the phone system doesn't match the CRM, the call lands unlinked and the deal board misses it. Reps can fix associations by hand, but at volume nobody does.
What Should a Gong Telephony Integration Sync Automatically?
A Gong phone integration should send every call you want analyzed, with clean audio and enough detail for Gong to match it. Take this table into demos, because "integrates with Gong" covers very different scopes.
Recordings, Metadata, Contacts and Messages: What Gets Sent to Gong?
| What | Why it matters | Ask the vendor |
|---|---|---|
| Recordings | Gong only analyzes what it receives | All calls, or only answered external ones? |
| Audio format | Per-speaker stats depend on it | Stereo or mono? |
| Call metadata | Filters and reports in Gong | Are direction, outcome, and duration included? |
| Internal calls | Team calls can clutter the library | Can you include or exclude them? |
| Unknown numbers | New prospects may not be in the CRM yet | Are calls to numbers without a contact sent? |
| Attempts and short calls | Activity reporting | Are unanswered and very short calls imported? |
| Voicemails | Some teams want them, most don't | Are voicemails imported, and how do they appear? |
| Matching to deals | Coaching in deal context | What does Gong match on: email, phone, or both? |
| Delay | Managers review the same day | How long until a call shows up? |
| Transcripts | Some teams want them in the CRM too | Can you get transcripts out of the phone system itself? |
| Backfill | History for new rollouts | Are past calls imported at setup? |
| Number filters | Keeping support lines out | Can you limit sync to chosen numbers? |
What Usually Doesn't Sync (Ask Before You Buy)
Most Gong telephony integrations share the same blind spots:
- Text messages:Most send calls only. Dialpad and JustCall are the exceptions here.
- Contacts:Contact records come from your CRM, not from the phone system.
- Dialer outcomes:Dispositions set in the dialer often stay there; Aircall is one of the few that sends them.
- Engage to-do status:Ask whether a finished call closes the step in your Gong Engage flow.
- Video meetings:Meetings usually need their own Gong integration, separate from phone calls.
Gong Dialer Integrations: Auto, Power, Progressive, Multi-Line, Predictive and Sales Dialers
A Gong dialer integration pairs a dialer that works through your call lists with a connection that sends the calls to Gong. Buyers search for a Gong auto dialer integration, a Gong power dialer, a Gong progressive dialer, a Gong multi-line dialer, a Gong predictive dialer, or a Gong sales dialer, but the six names overlap. Here's which is which.
Dialer Types Explained: Which Is Which?
| Dialer type | What it does | Also called | CloudTalk |
|---|---|---|---|
| Auto or sales dialer | A campaign dials a contact list for you, so reps never type numbers | Campaign dialer, outbound dialer | Yes, AI Sales Dialer campaigns |
| Power or progressive dialer | Dials one contact at a time and moves on as soon as a call ends | Sequential dialer | Yes, Power mode |
| Multi-line or parallel dialer | Dials several contacts at once per rep and connects the first who answers | Parallel dialer | Yes, Parallel mode |
| Predictive dialer | An algorithm dials more lines than you have free reps, based on expected answer rates | Predictive dialing | No |
See CloudTalk's AI Sales Dialer in action in a quick demo:
Can Gong Engage Flows Feed Your Dialer?
Only if the dialer reads Engage tasks. Gong names two that do, Nooks and Orum, and none of the phone systems in this list documents it. Gong Engage dialer support is the main reason the dialer-only tools made this list.
Who needs it: SDR teams whose whole day is an Engage flow. If reps pick who to call from Engage and want each finished call to tick off the step, a dialer-only tool fits better.
With CloudTalk: not out of the box. Campaign membership is tag-based and dialing isn't triggered through the API, so linking Engage flows to CloudTalk campaigns is a custom build by your team or a partner.
Which Tools Offer Which Dialer Modes With Gong?
| Tool | Type | Power or progressive | Multi-line | Predictive | Voicemail detection | Plan needed |
|---|---|---|---|---|---|---|
| CloudTalk | Phone system | Power mode | Parallel, 2 to 5 lines (10 on request) | No | Yes, in Parallel mode | Power add-on or Expert; Parallel add-on |
| Aircall | Phone system | Power Dialer | Not documented | Not documented | Not documented (voicemail drop yes) | Professional |
| Dialpad | Phone system | Progressive Dialer | Lines-per-agent setting | Not documented | Yes | Sell Premium |
| JustCall | Phone system | Power Dialer | Parallel, up to 10 | Yes, up to 10 lines | Predictive campaigns only | Pro for power; SalesPro for the rest |
| Ringover | Phone system | Power Dialer | 2-line add-on (US, Spain, UK) | Not documented | Not documented (voicemail drop yes) | Business |
| RingCentral | Phone system | Not in RingEX | Not in RingEX | In RingCX, which has no documented Gong link | In RingCX | RingCX |
| Orum | Dialer only | Power | Parallel, lines set by admins | Not documented | Yes, AI detection | Quote |
| Nooks | Dialer only | Power | Parallel 2 to 5, adaptive, turbo | Not documented | Skips voicemails in parallel | Quote |
Best Gong Integration by Team Type
The best Gong auto dialer integration depends on who's dialing and why. Here's one pick and up to two alternatives for each team, including the best Gong call center setup for high volume.
Best for SDR and Outbound Sales Teams
Best Pick: CloudTalk
SDR teams that also take inbound calls and call several countries get a dialer and a phone system under one contract, with one set of numbers. Some teams also hand first-touch qualification to AI: see our guide to the best AI voice agent for lead qualification.
Best Pick: CloudTalk
Gong matches calls to deals through the CRM, so the phone system's CRM integration matters as much as its Gong link. CloudTalk works inside HubSpot and Salesforce, so reps call from the same record their Gong deal is tied to.
Alternatives: Aircall and Dialpad. For the full field, see our guides to HubSpot phone integrations and Salesforce phone integrations.
Best for Global Teams That Need Local Numbers
Best Pick: CloudTalk
Teams calling abroad need numbers that prospects recognize and a provider that can actually supply them. CloudTalk keeps international numbers for every market on one account, so admins manage them in one place.
Alternative: Ringover, with numbers in 65+ countries.
Best Gong Call Center Integration for High-Volume Teams
Best Pick: CloudTalk
Here, a Gong call center means a phone system that handles calls in both directions at volume, with every conversation analyzed in Gong. CloudTalk combines queues, IVR, and the dialer, and the CloudTalk AI Receptionist answers overflow calls when every agent is busy.
Alternative: RingCentral, for companies that want a separate contact center product from the same vendor.
Best for Teams That Run Gong Engage Flows
Best Pick: Orum
Orum is built around the Engage workflow: reps dial their flow steps in parallel, and the flow updates itself as calls end. Pair it with a phone system if you also need inbound lines and support numbers.
Alternative: Nooks, which loads tasks from both personal and company flows.
Best for Coaching-Focused RevOps Teams
Best Pick: CloudTalk
RevOps teams rarely buy Gong seats for everyone. Sales coaches in Gong, while support agents and account managers without Gong seats can get call summaries from CloudTalk's Conversation Intelligence add-on. Every team gets call reviews, and the Gong library stays focused on revenue calls.
Alternatives: Aircall and Dialpad.
How Much Does a Gong Auto Dialer Integration Cost?
A Gong auto dialer integration costs three things: the phone system or dialer plan that includes the Gong connection, the dialing feature, and your Gong licenses. Here's what one rep with automated dialing costs on each tool, billed annually:
| Tool | Plan with Gong and dialing | Per rep per month | Seat minimum |
|---|---|---|---|
| CloudTalk | Essential plus the Power add-on, or Expert with Power included | $29 plus $15, or $49 | None on Essential; 3 on Expert |
| Aircall | Professional (Power Dialer) | $50 | 3 licenses |
| Dialpad | Sell Premium (Dialpad Dialer) | $79, annual only | Not stated |
| JustCall | Pro for power, or SalesPro for multi-line | $49, or about $199 to $249 | 2 licenses |
| Ringover | Business (Power Dialer) | $49 | 3 users |
| RingCentral | Advanced for automatic recording; no dialer in RingEX | $25 | Not stated |
| Orum | Quote | Quote | 9 seats |
| Nooks | Quote | Quote | Not stated |
Budget for these costs too:
- Gong itself: a per-user license plus a platform fee, priced by quote
- Gong Engage seats with Telephony, if reps dial from Engage tasks
- Calls outside your plan's included region, billed per minute
- Numbers in extra countries
- AI add-ons on the phone system side
- Developer time for transcript syncs or Engage builds
How to Pick the Right Gong Dialer or Phone System
The right Gong dialer or phone system is the one that passes a trial with your own reps, lists, and Gong account. We built this checklist from the reasons Gong teams gave us for picking or rejecting a Gong VoIP phone system integration:
- 01Decide what you're buying.A phone system, a dialer-only tool, or both.
- 02Run a call end to end.Place a recorded call and confirm it shows up under the right rep in Gong.
- 03Listen to the audio.Play a recording in Gong and check whether the rep and the prospect sit on separate channels.
- 04Race the dialer.Run a real list against your current dialer and compare live conversations per hour, voicemails included.
- 05Check where lists come from.CRM views, tags, or Gong Engage flows.
- 06Check numbers country by country.Some countries restrict mobile numbers for sales calls or for numbers that also send texts.
- 07Check deal matching.Open a test deal in Gong and confirm the call is on it.
- 08Price the full stack.Gong, the dialing feature, extra numbers, and minimum seats.
Run this checklist on CloudTalk.
How We Chose the Best Gong Auto Dialer Integrations
To pick the best Gong auto dialer integrations, we reviewed our own conversations with sales teams that were choosing or setting up a phone system or dialer for Gong, and noted why they picked or rejected each option. Then we checked each tool's Gong Collective listing, its help docs, Gong's help center, its pricing page, G2 reviews that mention Gong, and Reddit threads.
We kept only tools with a working Gong integration, and for each one we say who built it and what it sends.
We scored each tool on:
- What it sends to Gong
- Recording format
- Dialer modes
- Gong Engage support
- CRM matching
- Local number coverage
- Total cost
- What G2 and Reddit users say about reliability
Start Sending Every Call to Gong
Every Gong auto dialer integration in this list sends calls to Gong. The difference is what else it gives your team:
- Pick CloudTalk if you want a CloudTalk Gong integration that comes with one phone system for outbound and inbound calls, Power and Parallel dialing, and local numbers in 160+ countries.
- Pick Orum or Nooks if your SDRs dial straight from Gong Engage flows.
- Stay with Aircall, Dialpad, JustCall, Ringover, or RingCentral if you already run one and its recordings work for your coaching.
Start sending every call to Gong.

Frequently Asked Questions
Connect a phone system that records calls to Gong through a telephony integration, then let reps keep dialing as usual. Gong receives each recording, transcribes it, and files it in the call library. If your phone system has no Gong integration, your developers can still upload recordings through Gong's API, but you'll build and maintain that sync yourself. Browse the CloudTalk integrations to see what connects out of the box.
No. The CloudTalk Gong integration sends recordings and call details one way, from CloudTalk to Gong. Gong isn't a CloudTalk CTI environment, so there's no dialer widget to install inside it. Reps call from the CloudTalk apps, or from CloudTalk inside their CRM, and Gong analyzes the calls afterward. For teams on HubSpot, that means clicking to call from the contact record while the recording still reaches Gong. See how the CloudTalk HubSpot integration works.
Yes. The Gong Dialer, part of Gong Engage, supports manual dialing and click-to-call, voicemail drop, and local presence, but Gong says it has no built-in power dialer. Calls to China can't be made through it, and calls to India work only from non-Indian numbers. Teams that need list dialing, inbound lines, or wider number coverage add a phone system such as the CloudTalk AI Sales Dialer.
The usual causes are a call that wasn't recorded, a rep whose email doesn't match their Gong user, a call below Gong's minimum length, or one that's still processing. If the call arrived in the wrong language, Gong lets you reprocess it in the correct one within 90 days, and reps can fix a wrong deal association by hand. Make sure call recording is on for every rep who should sync.
Yes. Gong's per-speaker stats, such as talk ratio and longest monologue, depend on telling the rep and the prospect apart, and Gong says that's easier with stereo than with mono. Most vendors don't publish their format, so ask before you buy, then play a test call in Gong and use the player's speaker view to check each voice. Learn more about CloudTalk AI features.
No. Gong creates its own transcripts and Briefs from the recording, so CloudTalk's Conversation Intelligence output stays in CloudTalk. Developers who want CloudTalk transcripts elsewhere can listen for the transcript.ready webhook event and fetch the transcript from the Public API. That suits teams that keep AI notes in the CRM for people without Gong seats. See CloudTalk pricing for the add-on.
They overlap. Power and progressive dialers call one contact after another, multi-line or parallel dialers call several at once and connect the first person who answers, and predictive dialers let an algorithm decide how many lines to dial per free rep. CloudTalk has Power and Parallel modes, not predictive, and voicemail detection runs in Parallel mode only. Read more about the CloudTalk power dialer.
Not out of the box. CloudTalk campaigns pull contacts by tag or from a HubSpot, Salesforce, Pipedrive, or Zoho list, and Gong Engage isn't one of those sources. Linking them is a custom project, and no ready-made connector exists today. Teams that want list dialing without Engage can still run tag-based campaigns from CRM data. See how CloudTalk parallel dialing works for list-based campaigns.
Essential or higher. On the Gong side, you need a paid plan with API access and integrations, and the person who connects the two must be a Gong Tech Admin with admin rights in CloudTalk. If Gong doesn't appear in your CloudTalk integrations list, CloudTalk Support can enable it for your account. Expert adds Power dialing at no extra cost, which helps if reps dial lists. Check CloudTalk pricing for current plan prices.
Usually, yes. Most numbers can be ported to a new provider, but it depends on the country and number type, and some mobile numbers can't be ported or used for sales calls. Check your numbers with the new provider before you sign, and keep the old service running until the port completes, so reps don't lose calls mid-campaign. Read more about number porting with CloudTalk.


