Talkroute Pricing & Plans: Full Guide 2025

Starting at $19 per user/month, Talkroute offers an affordable solution. However, at the same price point, its competitors bring more to the table—making Talkroute seem limited.

Behind Talkroute’s attractive pricing, there are several key considerations that potential users shouldn’t overlook. From limited features and lack of international coverage to minimal third-party integration, these factors can significantly influence how well the platform supports your business needs.

In this article, we’ll discuss everything you need to know about Talkroute pricing, including a comprehensive overview of its features, and how it compares to well-established competitors, such as CloudTalk.

Key Takeaways

• Talkroute offers four main plans: Basic ($19/month), Plus ($39/month), Pro ($59/month), and Enterprise (custom pricing). 

• Talkroute is a good fit for small teams looking for a simple and functional phone solution. It supports unlimited domestic calling, but only within the U.S. and Canada.

• For a lower pricing point, CloudTalk delivers far more in value, offering advanced features, global reach, and AI capabilities that help businesses improve and scale their operations.

Overview of Talkroute Pricing and Plans

Talkroute offers straightforward pricing plans, with options that can scale according to a company’s call volume needs.

There are four primary tiers: Basic, Plus, Pro, and Enterprise. Besides that, Talkrout also offers a 7-day free trial, so users can explore the platform. 

Below is an overview of Talkroute’s available plans and their pricing details.

Basic Plan

The Basic plan is Talkroute’s most affordable option, ideal for solo entrepreneurs or very small teams with low call volume. Priced at $19/month, this plan includes one virtual number and supports a single user, providing access to essential features.

Key features:

• 1 voicemail box
• Unlimited calling (U.S. & Canada)
• Text messaging
• Video meetings
• Call Routing

Best for:

• Independent professionals and solo entrepreneurs
• Micro businesses that need a professional phone system without the complexity
• Early-stage startups with tight budgets

Plus Plan

The Plus plan from Talkroute builds on the Basic plan with more call management capabilities. For $39/month, it includes support for up to 3 users and provides 2 virtual numbers.

Key features:

• 3 voicemail boxes
• IVR with one menu level
• Single-digit extensions
• Group Ring
• Live Call Transfer
• Business hours settings

Best for:

• Small to mid-sized businesses that need simple call handling features.

Pro Plan

The Pro plan includes the full range of calling features available from Talkroute, but it still lags behind similarly priced competitors when it comes to advanced functionality and automation. Priced at $59/month, it supports up to 10 users and includes 3 virtual numbers.

Key features:

• IVR with Submenus
• Multi-digit extensions
• Call recording
• Analytics reports
• BAA (Business Associate Agreement) support

Best for:

• Mid-sized to large businesses that handle a higher volume of incoming calls.
• Organizations with small teams that don’t rely on outreach campaigns.

Enterprise Plan

Talkroute’s Enterprise plan doesn’t introduce new functionality beyond what’s offered in the Pro tier. The main upgrades lie in scale—it supports 20+ users and includes 10 or more virtual numbers. Additionally, it offers a Service Level Agreement (SLA) and dedicated account management. Pricing is available upon request.

Key features:

• Service Level Agreement (SLA)
• Dedicated account management

Best for:

• Large companies or organizations with complex operations that require a robust, scalable, and customizable virtual phone system.

Talkroute’s Limitations

If you’re considering Talkroute, this section is worth a closer look. There are a few important details—often buried in the fine print—that you should be aware of to make a fully informed decision.

No Support for International Numbers

One major limitation of Talkroute is its lack of international number support. The platform only offers local and toll-free numbers within the U.S. and Canada, which significantly restricts global communication. 

This is a serious drawback for businesses that work with international clients or partners, as well as for North American companies looking to expand their presence abroad. 

Missing Integrations 

If you hope to integrate your tool stack and plug Talkroute directly into your CRM, helpdesk, or other business tools, you might be in for some frustration. The platform only integrates with Zapier.

For teams that rely on smooth, automated processes across multiple platforms, this can quickly become a bottleneck.

Features Gap

Talkroute keeps things pretty basic—even at the higher-tier plans. None of its offerings include advanced call handling tools, automation, or AI-powered capabilities that many modern businesses now rely on. 

If you’re expecting features like Intelligent Routing, advanced Call Analytics, or AI Call Transcription, you’ll need to look elsewhere. What’s more, platforms in the same price range often deliver a much richer feature set. Just take a look at CloudTalk.

CloudTalk Vs. Talkroute: Which Is Better?

When evaluating a provider, it’s essential to compare their offerings within the market. In this case, we’ll be examining Talkroute alongside CloudTalk, ensuring you have the necessary context to make an informed decision.

Short Overview of CloudTalk’s Pricing and Plans

CloudTalk offers five main plans ranging from $19 to $49 per user per month, plus a custom option for more specialized needs. Here’s a breakdown of the choices:

1. Lite: Design for early-stage startups focused on keeping costs low while scaling and companies transitioning from landline to VoIP solutions. For now, it is limited to the Americas (NAM + LATAM).
   
   Key Features: SMS/MMS, Business Hours, Personalized greetings & Music.
   
   Price: $19 per user/month
   
2. Starter: Ideal for small and micro-businesses, the Starter plan is easy to set up and provides essential features to get your call center operations up and running.
   
   Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD).
   
   Price: $25 per user/month
   
3. Essential: This plan supports growing SMBs and MMBs by enhancing both inbound and outbound operations with advanced automation and customer experience features.
   
   Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API
   
   Price: $29 per user/month
   
4. Expert: Geared towards MMB and scaling businesses, the Expert plan equips teams with advanced tools to improve customer interactions, boost productivity, and drive operational efficiency.
   
   Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring.
   
   Price: $49 per user/month
   
5. Custom: For companies with complex, large-scale requirements, the Custom plan offers a fully tailored solution, allowing businesses to scale seamlessly and operate across diverse markets.
   
   Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
   
   Price: Based on selected features, team size, and other requirements

Deciding between Talkroute and CloudTalk? Here’s a straightforward comparison of both platforms, covering key aspects like cost, flexibility, and features to help you make the best choice for your business needs.

CloudTalk Vs. Talkroute: Key Takeaways

To make things clearer, we have outlined some key factors to consider when choosing the right VoIP calling system for your business.

Features Offering

The contrast between these providers is hard to miss. CloudTalk includes advanced call management features even in its most affordable plans, whereas Talkroute’s highest-tier offering still lacks many fundamental call-handling capabilities.

With CloudTalk, you get powerful tools like the Call Flow Designer, Campaigns, Automatic Call Distribution (ACD)—with no add-ons required. These features optimize both inbound and outbound calls and boost team productivity.

International Coverage and Scalability

CloudTalk’s extensive international coverage makes global operations simple and seamless. With virtual phone numbers available in over 160 countries, businesses can easily establish a local presence in key markets and stay connected with customers and remote teams worldwide.

On the flip side, Talkroute’s phone system is limited to just the U.S. and Canada—making it a less viable option for companies with international ambitions.

CRM and Third-Party Integration

As mentioned, Talkroute only integrates with Zapier. This restriction leaves businesses without access to essential third-party platforms like popular CRMs, such as HubSpot and Salesforce, which are crucial for streamlining workflows and managing customer relationships.

CloudTalk goes in the opposite direction, providing integration with 40 industry-leading solutions, including Zapier.

Talkroute’s Best Features

• Call Forwarding and Routing: Easily redirect calls to different phone numbers or team members.

• User-Friendly Desktop App: Talkroute offers an intuitive desktop application for both Windows and macOS, ideal for users who want simplicity.

• Auto-Attendants (IVR): The platform supports multi-level auto-attendants, allowing businesses to set up interactive menus that guide callers.

Talkroute Pros & Cons

Looking back at everything we’ve covered, it’s easy to see where Talkroute shines—and where there’s still room for growth.

CloudTalk: The Best Value for Your Money

Talkroute might seem like a solid, affordable option—but once you dig a little deeper, the cracks start to show. No international numbers, no native integrations beyond Zapier, and a stripped-down feature set even at the highest tiers? That’s a tough sell.

If your team needs to integrate with a modern tech stack, leverage smart features like AI-powered analytics, and operate outside the U.S. and Canada, Talkroute simply isn’t built to keep up.

In contrast, CloudTalk offers more at a better price—global scalability, advanced features, and deep CRM integrations right out of the box. If you’re serious about growth, CloudTalk is the smarter choice.