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Nextiva vs Grasshopper
Want to grow your business with the right VoIP platform? Dive into our Nextiva vs Grasshopper stand-off and see how they stack up against CloudTalk for pricing, features, automation, and call quality. Discover which provider drives scaling and gives you more value for less money.
Nextiva Vs. Grasshopper and How They Compare to CloudTalk
8 companies
Can’t decide? Our experts will show you which VoIP platform gives you more for less.
Grasshopper vs Nextiva
Nextiva vs Grasshopper Comparison:
Which Pricing Fits SMBs Better?
Swipe to see the winner
Grasshopper
Grasshopper pricing ranges from $14 to $80 per user/month, and you can select True Solo, Partner, or Small Business plans. While competitive for tiny teams, features like CRM syncing, analytics, and dialers are missing, and costs don’t scale well as you grow.
Nextiva
Nextiva pricing ranges from $17.95 to $67.95 per user/month and you can choose from four tiers: Essential, Professional, Enterprise, and Ultimate. While affordable upfront, features like call recording or Grasshopper integrations require upgrades.
Grasshopper vs Nextiva Comparison:
Which One Offers Better Call Quality?
Swipe to see the winner
Grasshopper
Grasshopper delivers reliable quality in the U.S. and Canada. Some Grasshopper reviews mention weaker call stability overseas, especially without premium routing. Grasshopper is generally better for local teams while Nextiva for global ones.
Nextiva
Nextiva also provides reliable quality across the U.S. and Canada. Its six U.S. data centers offer 99.999% uptime. While most Nextiva reviews focus on domestic stability, it still provides better international coverage than Grasshopper.
Nextiva vs Grasshopper:
Who Offers Smarter Automation?
Swipe to see the winner
Grasshopper
Grasshopper features for automation are limited to call forwarding, voicemail transcription, and instant text replies. There are no auto-dialers, workflow builders, or CRM triggers, which drastically limits your teams’ productivity.
Nextiva
Nextiva comes with more automation tools, including call flows, auto-attendants, and CRM triggers. Also, Nextiva features like click-to-call and call recording require upgrades. They increase your outbound volume, but you’ll pay more.
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.
Not convinced?
Meet CloudTalk!
CloudTalk is the ultimate call center solution for SMBs aiming to scale. We’re proud to be ranked 3rd among the top 30 HubSpot integrations by G2 Industry Leaders.
CloudTalk also seamlessly connects with major CRMs like HubSpot. If you want to grow fast, expand your reach, and get the most out of the tools you already use, we’re your best choice.
How CloudTalk compares to Nextiva and Grasshopper
Grasshopper’s pricing starts lower, but its functionality is limited. Nextiva includes more tools, as long as you upgrade. CloudTalk’s pricing is straightforward and includes essential features like Call Recording or porting a number from Grasshopper or Nextiva straight away.
Talking call quality, Grasshopper and Nextiva work well locally (mainly U.S.), but don’t scale globally. CloudTalk delivers crystal-clear call quality worldwide, plus International Numbers in 160+ countries, so your team can scale from anywhere.
With 1300+ positive reviews on G2, and 4,000+ happy clients around the world, CloudTalk is the best virtual call center for fast-growing SMBs.
Features for Better Team Performance
CloudTalk makes your teams faster and smarter. Our Smart Dialer, Power Dialer, and Parallel Dialer help reduce workload and let you reach 10x more leads than outdated systems.
Need smarter insights? Use AI Voice Agents, Sentiment Analysis, AI Smart Notes, and Call Tags to bring new insight into every conversation. Moreover, tools like Skill-Based Routing and multi-level IVR ensure that your customers reach the right agent at just the right time.
But that’s not all. CloudTalk equips you with 100+ powerful features, each helping your business grow rapidly, without breaking the bank.
Seamless Integration with Your Favorite Tools
CloudTalk natively supports 35+ major CRMs, speeding up how your teams work. Key integrations like HubSpot, Salesforce, and Pipedrive sync data automatically and keep it tidy and in one place.
Helpdesk suites like Zendesk and Intercom connect just as easily, so your support teams can serve clients without switching tools. Everything updates in real-time,your teams don’t waste time, make fewer mistakes, and win more deals with less effort.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.
G2 ranked us among the Top 50
Customer Service Products for 2024.
Frequently asked questions
Everything you need to know about the product and billing.
What is Grasshopper?
Grasshopper is a call center for business teams. Grasshopper voice over IP offers tools like voicemail transcription and text reply automation.
What are the disadvantages of Grasshopper?
Grasshopper lacks CRM integrations, auto-dialers, and analytics. This means most Grasshopper alternatives offer more value and global reliability.
What is Nextiva?
Nextiva is a VoIP and business communications platform. It offers call flows, CRM triggers, and voice AI capabilities.
What are the disadvantages of Nextiva?
Nextiva integrations and automation tools require higher-tier plans, meaning there are better Nextiva alternatives for lean SMBs.
How much does Nextiva cost per month?
Nextiva pricing starts at $17.95 per user per month, making it a slightly less affordable option than companies like Grasshopper.
What are the similarities between CloudTalk and Grasshopper?
While both are call center platforms, CloudTalk is one of the fiercest Grasshopper competitors as it offers better integrations, analytics, and Calling Intelligence.
What are the main differences between CloudTalk and Nextiva?
CloudTalk is the best Nextiva competitor, offering key call center features like Call Recording and Click-to-Call by default. With Nextiva, these require upgrades.
What are the key benefits of using CloudTalk?
CloudTalk improves inbound and outreach with AI, Real-Time Analytics, and CRM sync—ideal for SMBs looking for a global call center solution.
What are CloudTalk’s key features?
CloudTalk’s key call center features are Call Flow Designer, Power Dialer, Multi-Level IVR, AI Voice Agents, and deep Analytics—making it a standout among Nextiva alternatives.
Is CloudTalk safe to use?
Yes. CloudTalk is safe to use, complies with international security standards, and encrypts all communications for safe global business calling.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
