Category - People management
The Difference Between Positive and Negative Feedback at Work
When at work, we want nothing more than positive feedback from our colleagues. We want to hear that we are […]
8 Sales Prospecting Methods That Actually Work
Here’s the bitter truth: not all leads are equal. In fact, many sales reps are spending too much time on […]
Top 110 Call Center Quotes – CloudTalk
CONTACT SALES TRY FOR FREE If you are a customer service provider, you probably know that there is never enough […]
How to Improve Call Center Agent Performance
CONTACT SALES TRY FOR FREE A strong call center is the backbone of a company. After all, customers often make […]
8 Ways to Improve the Work Performance of your Call Center Agents
In today’s world, customer service is a key driver of a company’s success. Until a few years ago, customers used […]
Best 11 Customer Service Games, Activities, and Training Ideas
CONTACT SALES TRY FOR FREE Many people will tell you that work is not all fun and games, but in […]
10 perfect sales pitch examples and how to write your own
CONTACT SALES TRY FOR FREE The quality of a sales pitch can be the difference between meeting or missing a […]
What is collaborative leadership and how to build it
It is often said that the whole is greater than the sum of its parts. Modern companies, from the smallest […]
What is Call Scoring? Guide to improving agents performance
First-class customer support over the phone is what separates a great call center from its competitors. It’s crucial, then, for […]
11 Ways To Reduce Agent Attrition in Call Centers
Working as a call center agent is no walk in the park. It can be taxing, fielding call after call […]
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