Sell More Faster

Boost calls per agent by up to 87%, save up to 3 minutes on every call, and make more sales with less effort. 

4,000+ innovative companies run on CloudTalk call center software

Reasons to choose CloudTalk

Set Up & Start Calling in Minutes

Take full advantage of modern call center software and leverage advanced VoIP features without having to do any coding. Onboard your Entrepreneur Phone System in only a few clicks and start calling in seconds. 

No credit card required

Work Anywhere, Anytime

Don’t let stuffy offices stifle your team’s productivity. CloudTalk can be used anywhere, anytime, and on any device worldwide, with our selection of 160+ international numbers. Let your employees do their best work wherever they feel most comfortable. 

IVR

11 Best Entrepreneur Phone Systems for Any Business in 2024

Check 11 of the best Entrepeneur phone system Providers in 2024 to help you decide which one fits you the most.

  1. CloudTalk
  2. 8×8
  3. Openphone
  4. Google Voice
  5. Vonage
  6. 3CX
  7. Twilio
  8. RingCentral
  9. Grasshopper
  10. Talkroute
  11. Callhippo

#1 CloudTalk | Best All-Round Entrepreneur Phone System

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it’s used in sales for outbound calls and in customer service for inbound calls.

Cloudtalk’s Benefits

CloudTalk Voice provides high-quality offers, care, and service, all included in our business phone system solution.

  • Easy Management: Use CloudTalk’s web-based admin interface to manage your call center in real-time, add agents, phone numbers, and set up everything you need at any given moment.
  • Reduced Operational Costs: With our business phone system, you can significantly reduce your operational costs, as no special skills are required and there’s no need to hire extra IT specialists. CloudTalk can be managed in a user-friendly interface – all you need is an internet connection.
  • Accessible Anywhere: CloudTalk is a completely cloud-based business phone system – all you need is to set up your CloudTalk account. But don’t worry, if you already have an existing infrastructure, CloudTalk can be easily linked to it. Switch between your laptop and your cell phone easily.
  • Smarter Calls: Distribute all calls to your team in a smart way and view past customer interactions during the call to enhance customer experience. Native integrations with CRM, helpdesk or other popular apps boost your productivity and take lots of manual tasks out of your workflow.
  • SLA: A service level agreement can be provided for all CloudTalk PBX business phone systems, guaranteeing a maximum level of reliability and technical support.
  • Reliable Operation with 24/7 Monitoring: We always make sure your data and voice services are safe. All data (including VoIP itself) are stored in secured locations of Amazon AWS with 24/7 monitoring provided by CloudTalk experts.

Key Features

With CloudTalk advanced features, your phone experience will get to a whole new level.

  • ACD: Automated smart and efficient queue distribution of inbound calls based on all available data to make sure that callers are always directed to the most qualified agent or agent group.
  • IVR: Create your multi-level interactive voice response (IVR) menu to guide the caller through different options. Make sure they are always directed to the right department, agent or group of agents and that they are receiving relevant information through customized messages.
  • Call Queuing: Create customized call queues. Inbound calls are sorted in call queues based on pre-defined rules and steered to available agents within the right group. Personalized messages are available as well.
  • Call Recording: CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser anywhere and anytime. Improve customer interactions by monitoring your team’s calls.
  • International Numbers: Acquire international numbers (with geographic or non-geographic codes) from more than 160 countries. Local phone numbers allow customers from abroad to call you at standard local rates or free of charge.
  • Real-time Customer Card: Your agents can see all caller information displayed in one place. During the phone call, they can instantly look at the client’s history of interactions, orders, chat, or notes. This allows them to deliver top-notch customer service.
  • Callback: If there are any unanswered phone calls, CloudTalk can automatically call your customers back. A missed call from a customer is registered in the system, which will later dial the customer’s number until the agent and the customer are successfully connected.
  • Business Hours: Define your business hours and decide when you are available for receiving calls. Outside of these hours, you can choose a special personalized absence message, redirect calls to a different phone number or answering machine or even use various combinations.

What is CloudTalk Missing?

According to our users, CloudTalk Analytics needed remastering in order to give users more precise data. That is why we launched a new version of Analytics with in-depth insights into your calls, including call steps, reasons for missed calls, and much more.

What Type of Business is It Best For?

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it’s used in sales for outbound calls and in customer service for inbound calls.

Pricing


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 260 reviews

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4.4/5 – 840 reviews

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4.4/5 – 310 reviews

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4.5/5 – 260 reviews

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#2 8×8 | Best Entrepreneur Phone System for Enterprises

8×8 is an evergreen telephony solution focusing on integrations and analytics. The provider is well-suited for enterprises, but lower-tier subscriptions also work for smaller organizations. There are many benefits 8×8 can offer its subscribers.

8×8′ benefits

First of all, the provider has done a great job building an Analytics system that can effectively track large-scale business processes. 8×8’s reporting system centralizes all data in a single place, so managers can make their teams more organized and speed up their workflow. You’ll also get real-time reports.

Then, we have the solution’s comprehensive integrations with software like Salesforce, Slack, Microsoft Teams, and many more. Furthermore, 8×8 users get unlimited calling to 40+ countries. 8×8 telephony software comes with a smart dialer, click-to-call, and call recording.

Key features

  • Call Center Management
  • IVR
  • Contact Management
  • Analytics & Reporting
  • Call Monitoring

What is 8×8 missing?

If you own a business that works globally, there are a few things about 8×8 you might want to consider:

A crucial restriction, mainly for big international companies, is that there are regional constraints on unlimited calling. Users with the basic Express plan can only use unlimited calling in the US and Canada.  

MS Office is required: You need an office where you want to call to get a number from there. 

Geographical restrictions for SMS: You can only use the SMS feature within the US, and 8×8 does not cover costs for mobile numbers in Brazil.  

Integrations: 8×8 doesn’t partner with telco companies so users won’t have native integration with specific solutions like Whatsapp. Non-native integrations must be set up by the tech team.

Features: 8×8 lacks features like call tagging for more efficient calling processes, call masking for protecting your personal information, and API for connecting with the tools you love. Automation tools like IVR, skill-based routing, or automated callback come only with high-tier plans. You have to pay extra to get call recording. 

Pricing

#3 Openphone | Entrepreneur Phone System for SMBs

OpenPhone helps small to large businesses set up international phone lines to manage internal and external global calls or messages. You can handle all your call center interactions while working from anywhere.

Openphone’s benefits

OpenPhone has an intuitive user interface with applications that work on any platform. Features like call recording, customizable IVR, and extensions make OpenPhone a great solution for customer support teams.

OpenPhone Unique features

  • API.
  • Automated Attendant.
  • Call Center Management.
  • Call Logging.
  • Call Recording.

What is OpenPhone missing?

OpenPhone lacks many features essential for sales teams, such as auto dialers, click-to-call, and open API support that can help users expand the range of available integrations. Customers often complain about the low number of apps the software connects with. Additionally, the Standard option only includes calling and messaging the U.S. and Canada.

Pricing

#4 Google Voice | Best Multi-Solution Entrepreneur Phone System

Google Voice has been on the market since 2009. It offers both free and paid versions to customers. Google Voice has many useful features, such as call forwarding, ring groups, and integrations with Google Meet and Google Calendar. The biggest disadvantage of Google Voice is the lack of a desktop application.

Google Voice Benefits:

The free version of Google Voice offers unlimited calling within the US and Canada, which is ideal for companies with a domestic client-base. The provider also includes Call recording as part of all of their plans. Implementation is fairly simple, too: you can be up and running within minutes. Last but not least, Google Voice’s customer support is there for you 24/7.

Key Features:

  • SIP Link
  • Unlimited text messaging in US
  • Google Meet integration
  • Google Calendar integration
  • Voicemail transcription
  • Call forwarding
  • Multi level auto attendant
  • Ring Groups
  • Advanced reporting (BigQuery)
  • Ad-hoc user call recording

What is Google Voice Missing?

In order to access Google Voice, you must have a US phone number. 

The platform also lacks popular integrations, like Slack or Zapier

Google Voice also has certain feature limitations. You won’t get Toll-free numbers, Smart dialer, Automated Call Distribution, Call monitoring, Contact management, IVR, nor reporting and analytics.

What Type of Business Is It Best For?

Google Voice is best suited to companies that are just starting out. In fact, the provider is often listed as one of the best virtual phone services for small businesses, but all sizes will find something to benefit from. 

Pricing:

#5 Vonage | Best Established Entrepreneur Phone System

Vonage is among the best-known virtual phone providers in the world. They’ve been in the business for over 20 years and have established an enviable market leader reputation.

Vonage’s benefits

  • The Virtual Receptionist automatic attendant feature allows calls to be forwarded to other departments.
  • Moreover, businesses can provide callers with alternatives for call routing that let them use either their name or an extension to dial. Before having their calls routed to a department, callers can also use the company directory.
  • Even when businesses use cloud services that consume a lot of bandwidth, such as collaboration, chat, and video tools, Vonage’s network optimization features ensure call continuity and call quality.

Key features:

  • Stability and reliability
  • Auto-attendant
  • CRM integrations
  • Voice and video conferencing
  • Call forwarding services

What is Vonage missing?

Unfortunately for customers, Vonage has capitalized on its reputation by charging much more for its services than other comparable virtual phone software providers. 

Vonage pricing also includes many hidden fees that make the service far more expensive than expected. 

This can be a real downside for small businesses that need to be more discerning about how and where they expend their resources.

Pricing

#6 3CX | Best Easy-to-Use Entrepreneur Phone System

3CX is a software-based PBX system that offers a complete unified communications solution. It provides businesses of all sizes with enterprise-level features that allow them to improve their communications processes. 3CX has an easy-to-use interface and provides advanced features that boost productivity and improve customer experience.

3CX’s benefits

  • Integration with popular CRMs: Including Salesforce, Microsoft Dynamics, and HubSpot, allows for a streamlined sales process.
  • Video conferencing: 3CX provides video conferencing that supports up to 250 people. This feature is available on desktop, mobile, and in your browser.
  • WebRTC technology: Enables you to make and receive voice and video calls directly from your web browser.
  • User-friendly interface: 3CX provides a clean, modern, and intuitive user interface that is easy to navigate.
  • Cost-effective: 3CX is much more affordable than traditional phone systems. It requires no additional hardware or maintenance fees.

Key features

  • Web-based management console: The web-based console enables you to manage your phone system anywhere.
  • Mobile Apps: The mobile app allows you to take your office with you, giving you access to all the features of your desk phone.
  • Advanced call center features: The system provides all the features required to operate a professional call center, such as call queuing, call routing, and call monitoring.
  • SIP Trunks: 3CX supports many popular SIP trunks, making connecting with other VoIP services easier.
  • Unified Communications: 3CX integrates with popular chat platforms like Slack, Microsoft Teams, and more, allowing for improved internal communications.

What is 3CX Missing?

One significant limitation of 3CX is the lack of an agent interface, meaning that users need to download and install a third-party application to use the system. There is also no real-time reporting or a card-free trial.

Pricing

#7 Twilio | Best Multi-Channel Entrepreneur Phone System

Twilio is a cloud communications platform that enables businesses to communicate with customers via voice, SMS, and messaging apps. It offers developers a range of tools and APIs to build and customize communication workflows.

Twilio’s benefits

  • Scalable and flexible platform.
  • Wide range of communication channels.
  • Extensive documentation and support.
  • Advanced analytics and reporting tools.
  • Robust security features.

Key features

  • Programmable Voice: Make and receive calls with APIs.
  • Programmable SMS: Send and receive SMS messages with APIs.
  • Programmable Chat: Embed chat into web and mobile apps.
  • Video: Add video capabilities to web and mobile apps.
  • Flex: A fully programmable contact center platform.

What is Twilio Missing?

Some users have reported that the platform can be difficult to navigate, especially for non-developers. The pricing can also be confusing, as it charges for each API call, which can add up quickly for high-volume usage.

Pricing

#8 RingCentral | Best Consolidated Entrepreneur Phone System

When you think about VoIP telephony solutions, RingCentral is among the first ones that come to mind. It’s no wonder the company has been on the market for over 20 years and has built quite a reputation. 

RingCentral’s benefits:

RingCentral has a great variety of features and offers HD-quality voice and video. The provider is a good fit for enterprises since it provides an omnichannel experience, lead qualification tools, management, collaboration, and performance features – all in a single software.

Key features

  • SIP Trunking
  • IVR
  • Call Recording
  • Call Routing
  • Contact Management

What is RingCentral missing?

Despite all the positives, RingCentral lacks many essential tools that modern businesses require. 

Features like native sentiment analytics, Speech-to-Text transcription, smart dialers, or Skill-based routing are only included in Contact Centre Solution. The same goes for some agent management features, like monitoring.

The Call recording tool and Toll-free numbers are only available as add-ons for an additional cost. 

Furthermore, RingCentral’s implementation can take as much as 90 days and involves an implementation fee. 

RingCentral UI is also not always the friendliest to work with. 

Pricing

#9 Grasshopper | Best Streamlined Entrepreneur Phone System

Cloudtalks’ benefits

CloudTalk is a cloud-based call center and business phone system built to maximize your customer support efforts across all channels. All you need to do is choose a number for one of the 160+ supported countries, and you can instantly start optimizing your workflows with advanced features, including IVR, click-to-call, power dialers, and more! CloudTalk also supports 35+ other powerful integrations for helpdesk, e-commerce, and CRM systems, including HubSpot and Zendesk.

Key Features:

  • High-quality calls with guaranteed latency and minimal jitter
  • Smooth workflow with our Intelligent call-routing tools
  • Callback feature that redials the number until connected with the agent
  • Redirecting calls during busy hours or when outside the office
  • The call masking feature keeps your personal number private

What is CloudTalk missing?

According to some users, CloudTalk Analytics needed a refresh, something that would afford our users deeper insights into the data that drives their business forward. 

We answered the call and recently launched Analytics 2.0, a powerful new data-visualization framework that gives users in-depth reports on the day-to-day operations of their call center. Identify problem areas and apply data-driven solutions faster than you ever thought possible. 

What Type of Business is It Best For?

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it’s used in sales for outbound calls and in customer service for inbound calls.

Pricing

#10 Talkroute | Best Entrepreneur Phone System for Remote Teams

Talkroute is a cloud-based phone system that offers a range of communication tools, such as call forwarding, IVR, and voicemail. It enables businesses to manage their phone system from anywhere with an internet connection.

Talkroute’s benefits

  • Affordable pricing plans.
  • Easy setup and use.
  • Flexible call routing options.
  • No hardware required.
  • 30-day money-back guarantee.

Key features

  • Call forwarding: Forward calls to any phone or device.
  • IVR: Provide customers with a menu of options.
  • Voicemail: Receive and manage voicemail messages.
  • Call recording: Record calls for quality assurance.
  • SMS: Send and receive text messages.

What is Talkroute Missing?

Talkroute doesn’t offer video conferencing or team collaboration tools, which may be a disadvantage for businesses that require these features. Some users have also reported poor call quality and technical issues.

Pricing

#11 CallHippo | Best Entrepreneur Phone System for Minimalists

CallHippo is a cloud-based phone system that enables businesses to manage their sales and customer support operations easily. The software offers call analytics, recording, auto-dialing, and more features.

CallHippo’s benefits

  • Affordable pricing plans to fit different business needs.
  • Integrations with various third-party tools.
  • 24/7 customer support.
  • Mobile application for on-the-go business management.
  • Scalable solutions to grow with the business.

Key features

  • Call Analytics: Provides insights into call volume, duration, and more.
  • Call Recording: Records and stores all calls for future reference.
  • Auto-dialing: Automatically dials numbers for sales and support operations.
  • Power Dialer: Maximizes sales teams’ productivity by streamlining outbound calls.
  • IVR System: Offers a menu of options for customers to direct their calls.

What is CallHippo Missing?

CallHippo’s pricing structure can be confusing, and its plans limit the number of concurrent calls per user. Additionally, some users have reported that the software’s mobile application is slow and crashes frequently.

Pricing

How Other Businesses Use Entrepreneur Phone Systems

Boost Efficiency

Unify your call operations within a single centralized system. Eliminate repetitive, time-consuming tasks with advanced automation features and 3rd party integrations for popular CRM, CMS, and Helpdesk systems. Let your employees focus on activities that truly require their attention without interruptions and do more in less time. 

Power Remote Work

Why carry a personal and company device if one is all you need? Onboard an entrepreneur phone system on your phone and work anywhere, anytime, without sacrificing your privacy. Let employees work where they’re most comfortable and give them the chance to do their best work on their own terms.

Create Better Customer Experiences

Ensure your clients enjoy excellent service by deploying automated features like call queues, IVR, call-back, and more. Increase overall call handling time and boost revenue.

Get Inspired by SalesPassie’s Succes story

How We Increased SalesPassie’s Successful Outbound Calls by 100% 

SalesPassie believes that selling is both art and a science and has been teaching it as such to over 32,000 passionate entrepreneurs and salespeople. However, that’s a lot of work for only 60+ experts and 24 call center agents. And so, the company soon started struggling with contacting their clients efficiently.

That’s when CloudTalk stepped in – offering crystal-clear call quality, advanced analytics, call-masking, and several other privacy and efficiency-oriented features. In just 3 months after onboarding, SalesPassie’s close ratio increased significantly, successful outbound calls doubled, and time talking grew by 25%. 


Learn how we did it and how you can replicate similar results in our SalesPassie Customer Success Story here.

FAQ

What is a wireless phone system for Entrepreneurs?

A wireless phone system for entrepreneurs is a modern and flexible communication solution that allows business owners to stay connected with their customers and team members from anywhere. It’s an ideal solution for those who work remotely or frequently travel, as it enables them to handle calls, messages, and meetings without being tethered to a desk.

What is a phone system business?

A phone system for businesses is a vital communication tool that enables organizations to handle their incoming and outgoing calls efficiently. It’s a comprehensive solution with many features, such as call routing, voicemail, and conference calling.

What is the alternative to a business phone line?

An alternative to a traditional business phone line is a cloud-based phone system allowing you to make and receive calls online. It’s a cost-effective and flexible solution that eliminates the need for physical phone lines and hardware.
You can easily change your landline number to a virtual phone.

What is a phone system for virtual assistants?

A phone system for virtual assistants is a specialized communication solution that enables virtual assistants to handle their clients’ calls and messages seamlessly. It’s a cloud-based solution that can be accessed from anywhere, making it an ideal solution for remote workers.

How important are inbound sales calls for your business?

Inbound sales calls can be extremely important for businesses, as they allow potential customers to directly connect with a company’s sales representatives and receive personalized attention. A well-executed inbound call strategy can increase conversion rates and customer loyalty. 

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