Looking for a Ringover alternative with
a generous feature portfolio?

CloudTalk plans with 50 + advanced tools allow your business to go fully remote. You can freely manage and monitor your calls from anywhere in the world, from any device.

No annual contracts, no need for sharing credit card information before purchase. CloudTalk is also presented as a second-most recommended alternative to Ringover in 2021 on G2 portal.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

Compare CloudTalk vs Ringover

Compare Ringover with CloudTalk and see the advantages we offer.

 
cloudtalk
Ringover
Price (per user/ per month)
25€ - 40€
24€ - 49€
Price (per 10 users/ per month)
250€ - 400€
240€ - 490€
Price (per 50 users/ per month)
1 2500€ - 2 000€
1 200€ - 2 450€
Reliability
9 globally distributed data centers
data centers only in France
High quality calls
 
 
Call queues
 
yes, in Power and Enterprise plan, not in a Smart plan
Open API
 
 
Call center statistics
 
 
Call recording
 
 
Voicemail
 
 
Comment on calls
 
 
IVR
 
 
Smart call routing
 
 
Porting an existing number
 
 
International numbers
140+ countries
65 countries
Productivity features (call tagging, after-call work etc.)
 
 
Mobile phone numbers
any plan
from Power plan only
Maximum phone numbers per user
unlimited
3-50
Desktop apps (Mac, Windows, Linux)
 
 
Click to call extension
 
 
Skill-based routing
 
 
Automated callback
 
 
Power dialer
 
 
Call masking
 
 
VIP queues
 
 
Dedicated onboarding & support manager
 
 
 

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs RingOver Premium plan paid annually.


Clear contact overview

With CloudTalk, your contacts will always be organized.
Deliver the most efficient, personalized customer experience possible.

Benefit - Best customer support
Real-time customer card
During the phone call, agents can instantly find the client’s history of interactions, orders, chat, or notes in one place.
Benefit - Analytics
Contact history
Interactions history automatically displays previous calls, orders, chats, or notes, so agents don’t have to look them up in multiple systems.
Benefit - Setup in 5 minutes
Shared contacts
Compile all your contacts in a single contact list. Integrations will help you import contacts from several sources into CloudTalk.

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

Power of automation

Eliminate repetitive tasks by automating work processes.
Concentrate on important client interactions and leave the rest to us.

 

Click to call: Dial any phone number on the web with a single click. Either from your internet browser, CRM, or helpdesk tool. Every phone number is automatically detected and converted to a clickable format.

 

Power dialer: Easily create campaigns with call scripts and surveys. Make your call center telemarketing campaigns more comprehensive, smoother, and efficient.

 

3-way calling: Add a third person to the line. The supervisor can either listen to the call, listen and talk to an agent or actively join the conversation.


Popular integrations

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems. Some of our flagships are:

  • Salesforce
  • Zapier
  • Pipedrive
  • Hubspot
  • Zendesk Sell
  • Zendesk
Integrate your call center software with business tools
Support center software for E-commerce

Perfect call quality

Enjoy crystal-clear sound. Forget drop calls or other system glitches. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

Also, wave goodbye to interruptions. The average latency measured at CloudTalk over a 35 day period starting December 2020 was 23ms.


More benefits

Here are three additional reasons to consider CloudTalk.

Benefit - Best customer support
Personalized customer service
Not many things frustrate customers more than having to repeat themselves. With the Preferred agent tool, you can set an agent for each client so that their calls are always directed to the right person.
Benefit - Analytics
International phone numbers
Use CloudTalk’s international numbers feature. Gain your client's trust by acquiring local phone numbers from more than 140 countries. Offer services at standard rates or free of charge.
Benefit - Setup in 5 minutes
Fast set-up
Setting up CloudTalk takes less than 5 minutes. Our system is transparent and intuitive. You can check everything on our website.
1000+ satisfied clients have benefitted from our call center software

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

Improve your contact center with CloudTalk