Line2 Pricing & Plans: Full Guide 2025
By Santiago Montaldo
| 15. January 2025 |
Call Center, Phone system
By S. MontaldoSantiago Montaldo
| 15 Jan 2025 |
Call Center, Phone system
    By S. MontaldoSantiago Montaldo
    | 15 Jan 2025
    Call Center, Phone system

    Line2 Pricing & Plans: Full Guide 2025

    Line2 VoIP solution starts at only $9.99, making it one of the most affordable options in the market. But, what do you get for that money? And most importantly, what do you miss?

    Small businesses are constantly searching for cost-effective communication tools that won’t break the bank. Line2 presents itself as that solution – simple, affordable, seemingly straightforward. But in a world where business communication can make or break your competitive edge, is “simple” truly enough?

    Let’s dig deeper than the surface-level pricing. We’ll unpack what Line2 really delivers, expose the potential gaps in their offering, and help you understand whether this solution truly meets the complex communication demands of modern businesses.

    Key Takeaways:

    • Line2 pricing starts at $9.99 per user/month, offering a simple and affordable plan for basic communication needs. This makes it a solid choice for small teams or solo entrepreneurs.
    • Features include unlimited US/Canada calling, SMS/MMS, voicemail transcription, and basic call forwarding, covering fundamental business requirements.
    • While affordable, Line2’s limited scalability and lack of advanced tools may not meet the needs of growing businesses seeking comprehensive solutions.

    Looking For A Software Solution Instead Of A Problem?

    Overview of Line2 Plans and Pricing

    Line2 takes a minimalist approach to VoIP pricing, offering a single subscription tier that starts at $9.99 per month, with the option to save 20% through annual billing at $7.99 per month. While this straightforward pricing might appear attractive, let’s examine what your investment actually delivers.

    The basic package includes unlimited calling within the U.S. and Canada, unlimited SMS and MMS messaging, and access to customer support. Line2 also provides a 30-day money-back guarantee, giving you time to evaluate if their fundamental feature set meets your business needs.

    What’s Actually Included

    Core Features:

    For solo entrepreneurs or small teams with basic communication needs, these features might suffice. However, businesses seeking comprehensive tools for growth should carefully evaluate whether this streamlined approach will support their future requirements.

    CloudTalk vs. Line2 Comparison

    When evaluating business phone systems, the right choice depends on your growth trajectory and communication needs. Let’s explore how these solutions compare in key areas that matter for daily operations:

    Capability

    CloudTalk

    Line2

    Starting Price

    $19 per user/month

    $9.99 per user/month

    Call Management

    Advanced routing, IVR, skill-based distribution

    Basic call forwarding

    Analytics & Reporting

    Real-time dashboards, custom reports, AI insights

    Simple call history

    Team Collaboration

    Multi-level access, internal chat, call monitoring

    Basic user management

    CRM Integration

    40+ native integrations, automated workflows

    Limited integration options

    Global Coverage

    160+ countries, competitive international rates

    US & Canada only

    Mobile Capabilities

    Full-feature mobile app, device switching

    Single device limitation

    Scalability

    Enterprise-ready features standard

    Limited growth options

    Call Recording

    Advanced recording, transcription, quality monitoring

    Basic voicemail only

    AI Features

    Smart routing, sentiment analysis, automated insights

    Not available

    SMS Capabilities

    Bulk messaging, templates, automation

    Basic SMS/MMS

    Custom Solutions

    Flexible API, custom integrations, webhooks

    No customization options

    Business Hours

    Advanced scheduling, time-based routing

    Simple business hours

    Security

    Enterprise-grade encryption, compliance tools

    Basic security features

    Compare The Best Solutions In One Place

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    Why Teams Choose CloudTalk:

    • Advanced Communications 

    While Line2 handles basic calls and messages, CloudTalk delivers a complete platform with intelligent routing, international coverage, and comprehensive analytics that transform how teams engage with customers.

    • Growth-Ready Platform 

    Unlike Line2’s fixed feature set, CloudTalk scales with your business. Whether you’re adding team members or expanding globally, you’ll never outgrow your phone system.

    • Business Integration Ecosystem 

    CloudTalk connects seamlessly with your essential business tools, from CRM to helpdesk solutions, creating efficient workflows that Line2’s limited integration capabilities can’t match.

    Short Overview of CloudTalk’s Plans and Pricing

    CloudTalk has 5 pricing plans on offer, ranging in price from $19 to $50 per user/month, with a special exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:

    1. Lite: CloudTalk’s special entry-level plan for micro and small businesses in the US and LATAM. Uniquely quick to deploy, with all the basic calling and call center management tools you need to enter the global market.

      Key Features: Unlimited calling in US & Canada, Business SMS, Click-to-Call, Call Recording, Analytics
    2. Starter: CloudTalk’s basic plan is designed specifically for micro and small businesses. Easy to set up and easier to use, this plan offers small teams everything they need to kick off their call center operations.

      Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD)

      Price: $25 per user/month
    3. Essential: CloudTalk’s medium plan, focused on growing SMBs and MMBs. This plan helps teams expand their inbound and outbound operations, automate processes, and improve experiences.

      Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API

      Price: $35 per user/month
    4. Expert: CloudTalk’s feature-packed plan for growing MMBs and enterprises or any team that requires robust calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.

      Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring

      Price: $50 per user/month
    5. Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.

      Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support

      Price: Varies based on features, number of users, etc.

    Line2’s Best Features

    Despite limitations, Line2 delivers several fundamental communication capabilities that could benefit small teams:

    • Unified Messaging 

    Handle SMS, MMS, and voice communications from a single interface. The platform makes basic text and call management straightforward for individual users.

    • Simple Call Controls 

    Essential features like call screening, blocking, and forwarding help manage basic communication flow, though options remain limited compared to full-featured business solutions.

    • Voicemail Management 

    Access voicemail transcription and basic recording features to stay on top of messages when you can’t answer calls directly.

    See it Yourself – Just One Click Away

    Line2’s Pros and Cons

    Pros & cons

    Pros:

    • Simple pricing structure
    • Unlimited US/Canada calling
    • Easy setup process
    • Basic messaging included
    • Straightforward interface

    Cons:

    • Limited to basic features
    • Single device restrictions
    • No advanced call routing
    • Minimal integration options
    • Limited scalability potential

    Why CloudTalk Leads in Value

    Looking beyond the initial appeal of Line2’s simple pricing, the choice becomes clear for businesses focused on growth and customer engagement. While Line2 provides basic phone functionality at $9.99 per month, modern businesses need more than just another phone number.

    CloudTalk delivers enterprise-grade capabilities that scale with your ambitions, all while maintaining straightforward, predictable pricing. From intelligent call routing to comprehensive analytics, you get tools that actually drive business growth.

    The difference lies in long-term value.

    Ready to elevate your business communications beyond basic calling?

    Why Pay More? Get Cloudtalk With 50% off Your First Month!

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    FAQs

    Does Line2 pricing charge per minute?

    Yes, Line2 pricing may charge per minute, depending on the plan. Review the specific Line2 rates and features for accurate cost details.

    What is the rate limit for Line2 pricing?

    The Line2 rates depend on your selected plan, with limits varying based on usage. Check Line2 plans for specific rate thresholds.

    How much does Line2 cost per user?

    The Line2 cost starts with basic plans and scales depending on Line2 features like VoIP and multi-line support. Visit the Line2 pricing page for details.

    Can you use Line2 for business?

    Yes, Line2 is a popular VoIP solution for businesses, offering plans with features like multi-line support, messaging, and call management.

    Is Line2 reliable?

    Line2 reviews often highlight its reliability for small businesses, thanks to strong VoIP functionality and robust Line2 features.

    Does Line2 work?

    Yes, Line2 works effectively for both personal and business use, offering comprehensive VoIP solutions with flexible Line2 pricing.