Salesloft stands out as a leading sales engagement platform, helping teams automate outreach, track deals, and forecast revenue. But does it meet expectations when it comes to VoIP and advanced calling features?
In this article, we’ll break down Salesloft’s pricing, features, pros and cons and compare it to alternatives like CloudTalk to help you find the best fit. Keep reading to find out if it’s worth it.
Key Takeaways:
- Salesloft’s pricing is not publicly available and requires contacting sales. It offers two plans: Advanced for sales engagement and pipeline management and Premier, which adds AI-driven revenue forecasting.
- Key features include Cadence for automated outreach, deal tracking, and forecasting. However, Salesloft lacks built-in VoIP and requires a paid Dialer add-on, increasing costs for teams relying on calls.
- While Salesloft excels in automation and sales analytics, users report call quality issues, limited email deliverability, and high dependence on add-ons.
- Salesloft is a strong choice for sales-driven teams. However, businesses that rely on calls for outreach and need advanced voice solutions will find CloudTalk a better fit, seamlessly integrating with Salesloft for a complete sales and calling experience.
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Overview of Salesloft Plans & Pricing
Salesloft offers two main pricing packages tailored for sales teams looking to optimize engagement and revenue operations. However, exact pricing is not publicly listed—you’ll need to request a quote to get specific pricing details.
Feature/Aspect
Advanced Plan
Premier Plan
Pricing
Contact Sales
Contact Sales
Cadence (Sales Engagement Workflows)
Coaching
Call & Meeting Recording
Deals (Pipeline & Opportunity Management)
Forecast (Revenue Prediction & Analytics)
CRM Sync
Mobile App Access
Calendaring
Automation (Sales, emails, workflows)
Analytics
Dialer
As an add-on.
As an add-on.
Best For
Medium to large sales teams managing deals, pipeline, and customer lifecycle.
Enterprises handling revenue lifecycle with AI and forecasting.
Try CloudTalk and get 50% off your first month!
Advanced Plan
Salesloft’s Advanced Plan is designed for sales teams looking to streamline their engagement workflows, manage deals efficiently, and gain insights into sales interactions. However, it does not include revenue forecasting, which may be a limitation for teams seeking predictive insights.
KEY FEATURES:
- Cadence: Automates outreach sequences to ensure consistent communication with prospects.
- Conversations: A call recording solution with AI-powered summaries, key moments, and engagement insights that helps teams analyze sales calls, improve coaching, and refine messaging.
- Deals: Pipeline tracking and opportunity management to enhance deal closure rates.
- CRM Sync: Seamless integration with leading CRM platforms like Salesforce and HubSpot.
- Analytics & Reporting: In-depth reporting tools to track performance and sales activity.
Premier Plan
Salesloft’s Premier Plan builds upon the Advanced Plan by adding forecasting capabilities, making it a better choice for organizations looking to drive revenue predictability. It includes all features from the Advanced Plan but expands on analytics, giving companies deeper insights into their pipeline and future sales performance.
While the Premier Plan is the most comprehensive package, companies looking for additional call functionalities may still need to purchase the Dialer Add-On separately.
KEY FEATURES:
- All features from the Advanced Plan.
- Forecast: AI-driven sales forecasting that identifies pipeline risks, tracks weekly trends, and provides clear visual rollups to help sales leaders monitor performance and adjust strategies proactively.
Salesloft Add-On: The Dialer
While Salesloft’s plans include a comprehensive suite of engagement tools, dialer functionality is not included by default. To access Salesloft’s Dialer, businesses must purchase it separately as an add-on module.
This add-on allows users to make calls directly from the Salesloft platform and Chrome browser, while also providing call recording and automatic logging of call activities in Salesloft and integrated CRMs.
Here are the available Salesloft Dialer pricing options:
Purchasing Option
Description
Price
Unlimited Talk & Text North America
Unlimited calling within the U.S., Canada, and Caribbean (+1) regions. No per-minute charges apply
Contact Sales
Unlimited Talk Europe
Unlimited calling to designated European countries at a flat rate
Flat rate (not specified)
LocalDial Numbers
Assigns local area codes to calls for a more personalized outreach
$1 per number/month
Unlimited LocalDial U.S.
Unlimited local presence dialing across all U.S. area codes (including Alaska and Hawaii)
No additional monthly charges
Dial Smarter, Sell Faster—No Add-ons Needed!
CloudTalk Vs. Salesloft: Which Is Better?
Whenever you’re considering a particular provider, it’s important to look at their offering in context of other options on the market. In this case, we’ll be comparing Salesloft against CloudTalk, so it’s vital we give you some context.
Short Overview of CloudTalk’s Plans and Pricing
CloudTalk has 4 pricing plans on offer, ranging in price from $19 to $49 per user/month, with an exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:
- Lite (Only for NA and LATAM): CloudTalk’s most affordable plan, ideal for small businesses that need basic call handling without advanced automation. It includes essential features to manage inbound and outbound calls efficiently.
Key Features: Unlimited Calling Within the US & Canada, Call Recording (1-Month Storage), Business SMS, Softphone Apps (Desktop & Mobile), Basic Call & SMS Analytics.
Price: $19 per user/month - Essential: A step up from the Lite plan, Essential is designed for scaling SMBs that require automation and better call management. It provides real-time analytics, workflow automation, and advanced routing capabilities.
Key Features: Unlimited Storage for Call Recordings, Workflow Automation, IVR, CRM & Helpdesk Integrations, Unlimited Ring Groups.
Price: $29 per user/month - Expert: CloudTalk’s feature-packed plan for growing MMBs, enterprises, or any team that requires advanced calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
Key Features: Unlimited Outbound Domestic Calls (Landline & Mobile), Power Dialer, Smart Dialer, VIP Queues, Call Monitoring
Price: $49 per user/month - Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
Price: Varies based on features, number of users, etc.
CloudTalk vs. Salesloft: Pricing Comparison
Feature/Aspect
CloudTalk
Salesloft
Domestic Calls
Unlimited in the US & CA
Included in the Dialer Add-On
CloudTalk Vs. Salesloft: Key Takeaways
Here’s what we concluded from the comparison between CloudTalk and Salesloft:
- Call management vs. sales engagement: CloudTalk is a VoIP and call center solution that provides advanced call automation, sales dialers, and call analytics. Salesloft, in contrast, is a sales engagement platform designed to manage pipelines, track deals, and forecast revenue.
- Call features: CloudTalk offers advanced call handling features like IVR and wallboard, while Salesloft lacks these advanced calling functions.
- Sales dialers: CloudTalk includes Smart and Power Dialers as part of its Expert plan. In contrast, Salesloft does not include a dialer by default—businesses must purchase the dialer add-on separately to access similar capabilities.
- Pricing transparency: CloudTalk’s pricing is clearly stated, starting at $19 per user/month, while Salesloft’s cost is only available upon request, making direct cost comparisons more difficult.
We love the flexibility it offers, from call routing to detailed analytics that helps us optimize performance. It’s made our communication both more efficient and reliable, whether for sales calls, customer service, or internal discussions.
Nikodem A., CSS Team Lead from a medium-sized businesses
Salesloft Best Features
As discussed, Salesloft offers a broad set of features, but some stand out as the most valuable:
- Cadence: Structures sales engagement with predefined workflows of emails, calls, and social media interactions, ensuring consistent prospect follow-ups and improved pipeline management.
- Deal management and forecasting: Salesloft’s pipeline tracking and AI-powered forecasting help teams anticipate sales trends, identify risks, and make data-driven decisions to maximize revenue.
- Conversations: AI-driven call and meeting analysis extracts key insights, helping sales managers coach teams effectively and refine engagement strategies for better performance.
Salesloft Pros & Cons
With everything we’ve seen and based on Salesloft’s reviews*, here are the pros and cons you should consider before committing:
How to Streamline Sales Outreach Without Losing Call Quality
In summary, Salesloft is a strong sales engagement platform, offering deal tracking, forecasting, and outreach automation. However, if your business relies heavily on calls to connect with leads and customers, Salesloft’s lack of built-in VoIP capabilities and the need for a paid Dialer add-on may limit your operations.
With CloudTalk’s seamless integration with Salesloft, you don’t have to choose between the two. CloudTalk provides advanced calling features, crystal-clear call quality and access to + international numbers, making it the perfect choice for businesses looking to scale globally.
By integrating CloudTalk’s VoIP with Salesloft’s sales tools, your team can manage outreach and calls seamlessly, creating a scalable, cost-effective solution for growth.
Want to maximize your sales outreach without compromising call quality? Try CloudTalk today and experience the difference!
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