Aircall vs JustCall
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
Aircall vs JustCall and How They Compare to CloudTalk
| Property | Cloudtalk | Aircall | JustCall |
|---|---|---|---|
| Annual price overview (per user/per month) |
$25 – $50 | $30 – $50 | $24 – $48 |
| Integrations | 100+ integrations CRM integrations include industry leaders like HubSpot, Zapier or Intercom. |
Integrates with 100+ external tools for CRM, Helpdesk, E-commerce, and many more. | Integrates with 50+ popular CRM and Helpdesk tools |
| Open API | Only in Premium plan. | ||
| Extensions | Up to 8-digit extensions with site codes from a Premium plan. | Three-digit extensions in all plans. | All plans support extensions. |
| Click to Call | Yes, from a starter pack. | Yes, but has to be set up manually. | |
| Call recording | Available in all plans. | Available in all plans. | Available in all plans. |
| Local numbers | 1 local number free for each plan. | 1 local number free for each plan. | 1 local number free for each user. |
| Smart dialer | Yes, also offers predictive and power dialers. | Power and Predictive Dialer on higher plans. | Sales and Predictive dialer in Premium plan. |
| Mobile application | |||
| Customer support options | Customer support available 24/7. Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager. |
The Essentials plan offers 24/5 support. Customers on the Professional plan also get one-on-one onboarding and a dedicated account manager. | Depending on the plan, JustCall offers 24/7 live support, email, priority support, account managers, and personalized onboarding. |
Discuss the detailed comparison and choose your winner.
Aircall vs JustCall
| Aircall | JustCall | Result | |
|---|---|---|---|
| Pricing: Which Service Fits Your Budget? |
2 plans: an Essentials and a Professional plan, and an option to set up a custom plan. The two regular plans cost $30 – $50 per user/month, billed annually. There’s no option for a monthly payment plan. | 2 plans (Standard and Premium) ranging between $24 – $48 per user/month if paid annually, and $30 – $60 when paid monthly. JustCall offers a free 15-day trial that doesn’t require a credit card. | Pricing winner JustCall Not only is JustCall cheaper than Aircall, the former solution also offers a free trial version. |
| Features: Which Phone System Powers Your Team Better? |
Aircall offers over 45 features and you can integrate it directly with more than 100 tools. The software comes with advanced functions such as IVR, Click-to-dial, CTI or Warm transfer. | Comes with 60+ features, like phone extensions, call routing, IVR, or auto-dialers, and integrates with over 50 CRM and helpdesk tools. | Features winner JustCall When it comes to features, JustCall offers a much wider range. However, Aircall integrates with more external tools. |
| Customer Satisfaction: Which Service Has the Happiest Customers? |
Rates 4.3 / 5 on both G2 (573 reviews) and on Capterra (276 reviews). Customers love Aircall thanks to the ease of setup and visually appealing interface. However, users often complain about the unreliability of the software. | Rates 4.1 / 5 on Capterra (86 reviews) and 4.2 / 5 on G2 (242 reviews). Users are generally satisfied with the ease of installation and use of the JustCall app, but experience some glitches when multiple agents use the software. | Customer Satisfaction winner Aircall While both products have many satisfied customers, the numbers don’t lie: Aircall got a higher overall rating. |
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Aircall and JustCall
While Aircall offers 45+ out-of-the-box features, and JustCall only around 60, we have you covered with 100 advanced tools to serve and support all business needs.
CloudTalk provides you with advanced automation and calling features, like Power Dialer, IVR, ACD, and skill-based routing. You can automate a large portion of your calling process, which saves time and resources.
According to G2, CloudTalk is both the best Aircall alternative and the best JustCall alternative on the market.
Pricing: Transparent memberships for businesses of any size
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2026.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
