3 plans, ranging in price from $15 to $25 per user/month paid annually and $20 to $30 per user/month paid monthly.
4 plans, ranging in price from $17.95 to $37.95 per user/month paid annually and $24.95 to $45.95 per user/month paid monthly.
Not only is Dialpad cheaper, but the free 14-day trial available for all plans is a huge plus. But let’s see which solution gives more value for your hard-earned bucks.
Comes with 25+ features and 40+ integrations. Call transfer, voicemail, or voicemail transcription are some of the features Dialpad offers.
Offers 20+ features and 35+ integrations. Nextiva comes with features like advanced IVR, SMS, or voice transcription. However, it lacks auto-dialers which is essential for efficient sales processes.
Both Nextiva and Dialpad come with similar features and integrations, but Dialpad offers a higher number of them.
Achieved ratings of 4.4 out of 5 with 1,160 total reviews on G2, while Capterra reached 4.3 out of 5 with 427 reviews. Users found Dialpad easy to set up, use, and optimize. The pleasant UI and user-friendliness are also a plus.
Earned a 4.2 / 5 score on Capterra (186 reviews) and 4.4 out of 5 on G2 (749 reviews). Customers find Nextiva straightforward, and user-friendly with a short learning curve. But, the provider also received criticism on sound quality, and frequent bugs, such as dropped calls.
Customer Satisfaction winner: Dialpad
The reviews speak for themselves: Dialpad received a higher overall rating from more customers than Nextiva.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Dialpad and Nextiva
Nextiva offers 20 features and Dialpad 25. We have you covered with 70 advanced tools to serve and support all business needs.
CloudTalk provides you with advanced automation and call management features, such as a Power and Smart Dialer, IVR, ACD or skill-based routing, so you can automate a large portion of your calling process, saving time and resources.
Nextiva isn’t an ideal choice for flexible working conditions, as the solution focuses mainly on a desktop application. We launched a fully remastered CloudTalk Go app that works as a call center inside of your pocket. It allows you to call with ease from anywhere.
Pricing: Transparent Memberships for
Businesses of Any Size
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.