JustCall vs RingCentral

Deciding between JustCall and RingCentral? To make choosing your next business phone system easier, we compared both platforms for pricing, productivity tools, AI-powered features, and integration readiness. And yes, we also added CloudTalk into the mix—so you can see which one offers smarter value, better automation, and scalability built for growth.

JustCall vs RingCentral: Everything You Need to Know

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Property

Starting Price

Voice AI Features + Pricing

AI & Smart Dialing

Mobile Apps

Integrations

Call Center Features

International Numbers

Setup Time

Productivity Tools

Customization Options

JustCall

$29 (Team plan, billed annually, 2-user minimum)

AI Voice Agent add-on at $0.99/min (usage-based, inbound only)

Power, Auto & Predictive Dialers on higher tiers

iOS & Android apps

100+ integrations (HubSpot, Salesforce, Zendesk, Pipedrive, etc.)

IVR, call logs, and transcripts; advanced AI & analytics on premium plans

Available in 70+ countries

Self-serve setup; advanced tools may require more config

Call recording, transcripts, notes, and routing

Configurable IVR/workflows, API & webhooks (limits by plan)

RingCentral

$20 (Core) / $25 (Advanced) / $35 (Ultra) — billed annually

AI Receptionist add-on for 24/7 call answering; Personal AI Assistant for transcriptions & summaries (included from Advanced plan)

AI summarization, Auto call recording, and AI receptionist (no outbound dialers)

iOS & Android apps

Integrates with Google Workspace, Microsoft Teams, Slack, and major CRMs

Unified communication suite with messaging, voice, and video; limited CCaaS automation

Available in 45+ countries

Stable quality with 99.9% uptime SLA

Call summaries, message sync, analytics dashboards

Custom routing and analytics in Advanced & Ultra plans

Scale your business with CloudTalk—a call center that’s all about productivity. First month at 50% OFF!

JustCall vs RingCentral

JustCall vs RingCentral Pricing: Which Gives You More for Less?

Swipe to see the winner

RingCentral

RingCentral pricing starts at $20/user/month (Core plan) or $25 for Advanced. It includes unlimited domestic calls, AI summaries, and messaging out of the box.

JustCall

JustCall pricing starts at $29/user/month (Team plan, billed annually). It includes CRM tools and automations, but AI and advanced analytics sit behind higher-tier plans ($49–$89). AI Voice Agent costs $0.99/min, making it pricier at scale.

Pricing Winner: RingCentral

RingCentral offers more value with built-in AI and fewer add-ons. JustCall’s tiered model suits sales teams, but RingCentral’s pricing is simpler and more cost-efficient overall.

Result

JustCall vs RingCentral Voice AI: Who Handles Routine Calls Smarter?

Swipe to see the winner

CloudTalk

RingCentral includes AI summaries, transcription, and a personal AI assistant in all paid plans. Higher tiers add AI receptionists and analytics for full call visibility.

JustCall

JustCall offers an inbound-only AI Voice Agent that answers calls, books meetings, and handles FAQs. It’s an add-on at $0.99/minute, great for inbound automation but lacks outbound or coaching capabilities.

Voice AI Winner: RingCentral

RingCentral wins for built-in AI. It automates more tasks at no extra cost, while JustCall’s AI is powerful but limited to inbound-only automation.

Result

For Built-In AI, Better Value, and Global-Ready Communication…Choose CloudTalk!

CloudTalk’s AI-powered call center software ranks among the top cloud telephony solutions on G2 and HubSpot. While JustCall and RingCentral deliver reliable business calling, CloudTalk goes further with full-scale AI Voice Agents, global numbers, and deep CRM integrations that supercharge sales and support teams.

How CloudTalk Compares to JustCall and RingCentral

JustCall’s pricing adds flexibility with workflow automation, while RingCentral focuses on reliability and built-in AI for everyday communication.

CloudTalk brings both—and more: transparent pricing, advanced voice automation, and full call center features such as Call Recording, AI Voice Agents, and Smart Dialers by default. You can easily port your number from JustCall or RingCentral to CloudTalk in just a few clicks.

When it comes to call quality, JustCall and RingCentral perform well locally—but CloudTalk delivers crystal-clear quality with 99.999% uptime worldwide, plus International Numbers in 160+ countries, making it ideal for global businesses scaling beyond borders.

With nearly thousand 5-star reviews on G2 and 4,000+ happy customers, CloudTalk is the best virtual call center for growing SMBs, combining global calling, voice AI, and automation into one unified platform.

Features for Better Team Performance

CloudTalk makes your teams faster and smarter. The Power and Parallel Dialers help reps cut through call lists faster and dial 10x more leads than with manual systems.

Our AI Voice Agent automates inbound and outbound calls, while built-in analytics empower teams to focus on conversations that drive revenue.

Need deeper insights? Use Sentiment Analysis, AI Smart Notes, and Call Tags to extract context from every call. Plus, Skill-Based Routing and multi-level IVR ensure each customer connects with the right agent, every time.

And that’s just the beginning. CloudTalk delivers 100+ advanced features, built to help growing businesses scale globally—without breaking the bank.

Advantages and reviews of CloudTalk

Still not convinced?
Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround

G2 ranked us among the Top 50
Customer Service Products for 2024.

FAQs

What is JustCall?

JustCall is a cloud-based business phone system designed for sales and support teams. It offers AI Voice Agents, outbound dialers, and CRM integrations to help automate customer communication and call tracking.

What are the disadvantages of JustCall?

JustCall’s AI Voice Agent only supports inbound automation, and advanced features like predictive dialing and analytics are restricted to higher-tier plans. Outbound automation requires add-ons, increasing costs as teams scale.

What is RingCentral?

RingCentral is a unified communication platform offering phone, video, and messaging tools. It includes AI-powered transcription, call summaries, and team messaging—making it ideal for businesses that need collaboration and conferencing in one app.

What are the disadvantages of RingCentral?

While RingCentral provides robust communication tools, its plans can become expensive for smaller teams. Advanced analytics and AI capabilities are reserved for higher-tier packages, and setup can be more complex than simpler VoIP systems.

How does Justcall pricing compare to CloudTalk for functionality?

For similar functionality, JustCall usually costs more than CloudTalk. At the same time, CloudTalk’s pricing is flexible and transparent, without any hidden fees.

How much does JustCall cost per month?

JustCall pricing starts at $29 per user/month (billed annually, two-user minimum) with AI Voice Agent add-ons available for $0.99/minute.

How much does RingCentral cost per month?

Both are VoIP-based business phone systems designed to enhance sales and support efficiency. Each integrates with CRMs and automates call tracking.
However, CloudTalk takes it further with advanced AI for both inbound and outbound calls, deeper analytics, and full-featured call center capabilities built for scaling teams.

What are the main differences between CloudTalk and RingCentral?

CloudTalk focuses on call center automation with AI Voice Agents and multi-mode dialers, while RingCentral emphasizes unified communications (calls, video, and messaging). CloudTalk is better for productivity-focused sales and support teams, whereas RingCentral suits hybrid office collaboration.

What are the key benefits of using CloudTalk?

CloudTalk enhances call efficiency with AI Voice Agents, real-time analytics, and multi-mode dialers, helping teams automate outreach and improve performance at scale.

Is CloudTalk safe to use?

Yes. CloudTalk meets global compliance standards and encrypts all communications to ensure privacy and data security across international operations.

So, who is the overall winner of the best VoIP alternative—JustCall, RingCentral, or CloudTalk?

For growing teams that want the best blend of AI, automation, and global scalability, CloudTalk stands out as the clear winner.

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