RingCentral vs Verizon One Talk
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
RingCentral vs Verizon One Talk and How They Compare to CloudTalk
| Property | Cloudtalk | RingCentral | Verizon One Talk |
|---|---|---|---|
| Annual price overview (per user/per month) |
$25 – $50 | $19.99 – $49.99 | $15 – $25 |
| Integrations | 100+ integrations CRM integrations include industry leaders like HubSpot, Zapier or Intercom. |
Basic integrations from second – Standard plan. Advanced CRM integrations from a Premium plan (Salesforce Zendesk..) |
Information about integrations is not available. |
| Open API | |||
| Extensions | Up to 8-digit extensions with site codes from a Premium plan. | Included in all plans. | Included in all plans. |
| Click to Call | Yes, from a starter pack. | Does not mention this feature. | Does not mention this feature. |
| Call recording | Available in all plans. | On demand in Essential and Standard, included only in Premium and Ultimate plans. | Does not mention this feature. |
| Local numbers | 1 local number free for each plan. | Available as an add-on. | 1 local number free for each plan. |
| Smart dialer | Yes, also offers predictive and power dialers. | Does not mention this feature. | Does not mention this feature. |
| Mobile application | |||
| Customer support options | Customer support available 24/7. Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager. |
Offers live chat, community forums, online support case, and FAQ. | All plans get access to 24/7 support via phone, chat or email. |
Discuss the detailed comparison and choose your winner.
RingCentral vs Verizon One Talk
| RingCentral | Verizon One Talk | Result | |
|---|---|---|---|
| Pricing: Which Service Fits Your Budget? |
4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly. | 2 plans, ranging in price from $15 to $25 per user/month. Verizon shares limited information about their different packages. | Pricing winner Verizon One Talk From a purely monetary point of view, Verizon One Talk is significantly cheaper than RingCentral. Read on to find out which solution gives you more value for your money. |
| Features: Which Phone System Powers Your Team Better? |
Offers 50+ features. Some of the more advanced features include SMS, Single Sing-on, Performance reports, Video conferencing, and Auto dialers. You can connect the RingCentral software with 300+ apps. | The 50+ features include automated receptionist and call queues. Verizon only integrates with a small number of tools, including RingCentral and Microsoft Teams. | Features winner RingCentral While the features are similar, we couldn’t look past the lack of auto-dialers and the small number of integrations of the Verizon One Talk software. If you need a VoIP solution to run sales campaigns, auto-dialers and integration with your CRM are a must. |
| Customer Satisfaction: Which Service Has the Happiest Customers? |
Scored 4.2 / 5 on Capterra (931 reviews) and 3.9 / 5 on G2 (618 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails. | Rates 3.2 / 5 on Capterra (752 reviews) and 3.7 / 5 on G2 (5 reviews). Users love the wide range of features but many report glitches with the desktop app and feel unsatisfied with the Verizon customer support. | Customer Satisfaction winner RingCentral According to customer reviews on G2 and Capterra, RingCentral is a more reliable solution that fits customer needs better. |
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk Compares to Verizon One Talk and RingCentral
While both Verizon One Talk and RingCentral come with around 50 features, we have you covered with 100 advanced tools to serve and support all business needs.
CloudTalk provides you with more advanced calling features compared to the basic Verizon One Talk and RingCentral experience. With tools like Power Dialer, IVR, ACD, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.
The CloudTalk solution provides a stable connection even when you’re on WiFi. Users report that the line is often unstable or even drops with RingCentral and Verizon One Talk as soon as the internet connection is suboptimal.
Pricing: Transparent memberships for businesses of any size
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Out of CloudTalk’s 100 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2026.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
