Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
| Aircall | JustCall |
CloudTalk |
|
|---|---|---|---|
|
Annual price overview
(per user/per month) |
$30 - $50 | $24 - $48 | $25 - $50 |
| Integrations | Integrates with 100+ external tools for CRM, Helpdesk, E-commerce, and many more. | Integrates with 50+ popular CRM and Helpdesk tools |
40+ integrations
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
|
| Open API | Yes | Only in Premium plan. | Yes |
| Extensions | Three-digit extensions in all plans. | All plans support extensions. |
Up to 8-digit extensions with site codes from a Premium plan. |
| Click to Call | Yes | Yes, but has to be set up manually. |
Yes, from a starter pack. |
| Call recording | Available in all plans. | Available in all plans. | Available in all plans. |
| Local numbers | 1 local number free for each plan. | 1 local number free for each user. |
1 local number free for each plan.
|
| Smart dialer | Power and Predictive Dialer on higher plans. | Sales and Predictive dialer in Premium plan. |
Yes, also offers predictive and power dialers. |
| Mobile application | Yes | Yes | Yes |
| Customer support options | The Essentials plan offers 24/5 support. Customers on the Professional plan also get one-on-one onboarding and a dedicated account manager. | Depending on the plan, JustCall offers 24/7 live support, email, priority support, account managers, and personalized onboarding. |
Customer support available 24/7.
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.
|
2 plans: an Essentials and a Professional plan, and an option to set up a custom plan. The two regular plans cost $30 – $50 per user/month, billed annually. There’s no option for a monthly payment plan.
2 plans (Standard and Premium) ranging between $24 – $48 per user/month if paid annually, and $30 – $60 when paid monthly. JustCall offers a free 15-day trial that doesn’t require a credit card.
Not only is JustCall cheaper than Aircall, the former solution also offers a free trial version.
Aircall offers over 45 features and you can integrate it directly with more than 100 tools. The software comes with advanced functions such as IVR, Click-to-dial, CTI or Warm transfer
Comes with 60+ features, like phone extensions, call routing, IVR, or auto-dialers, and integrates with over 50 CRM and helpdesk tools.
When it comes to features, JustCall offers a much wider range. However, Aircall integrates with more external tools.
Rates 4.3 / 5 on both G2 (573 reviews) and on Capterra (276 reviews). Customers love Aircall thanks to the ease of setup and visually appealing interface. However, users often complain about the unreliability of the software.
Rates 4.1 / 5 on Capterra (86 reviews) and 4.2 / 5 on G2 (242 reviews). Users are generally satisfied with the ease of installation and use of the JustCall app, but experience some glitches when multiple agents use the software.
While both products have many satisfied customers, the numbers don’t lie: Aircall got a higher overall rating.
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
While Aircall offers 45+ out-of-the-box features, and JustCall only around 60, we have you covered with 70 advanced tools to serve and support all business needs.
CloudTalk provides you with advanced automation and calling features, like Power Dialer, IVR, ACD, and skill-based routing. You can automate a large portion of your calling process, which saves time and resources.
According to G2, CloudTalk is both the best Aircall alternative and the best JustCall alternative on the market.
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
Medium & Large businesses
Zendesk
Pipedrive
Salesloft
