Aircall vs RingCentral
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
Aircall vs RingCentral and How They Compare to CloudTalk
| Property | Cloudtalk | Aircall | RingCentral |
|---|---|---|---|
| Annual price overview (per user/per month) |
$25 – $50 | $30 – $50 | $19.99 – $49.99 |
| Free trial | Yes – 14 days. Doesn’t require a credit card. | Yes – 7 days. Doesn’t require a credit card. | Yes – 30 days. Requires a credit card. Trial is limited to a maximum of five users and two desktop phones. |
| Integrations | 100+ integrations. CRM integrations include industry leaders like HubSpot, Zapier or Intercom. | Integrates with 100+ external tools for CRM, Helpdesk, E-commerce, etc. | Basic integrations from second – Standard plan. Advanced integrations from a Premium plan. |
| Mobile application | Yes, compatible with both Android and iOS. Available in a Starter plan. | Yes, compatible with both Android and iOS. | Yes, compatible with both Android and iOS. |
| Minimum amount of users | One user within all plans. CloudTalk has no maximum number of users. | Minimum 3 users in both the Essentials and Professional plan. | Minimum one user within all plans. |
| Extensions | Up to 8-digit extensions with site codes from a Premium plan. | Three-digit extensions in all plans. | Available in all plans. |
| Click to Call | Available in all plans. | Available in all plans. | Does not mention this feature. |
| Call recording | Available in all plans. | Available in all plans. | On-demand in Essential and Standard, included in Premium and Ultimate plans. |
| Call tagging | Does not mention this feature. | ||
| Local numbers | 1 free local number for each plan. | 1 free local number for each plan. | Available as an add-on. |
| Toll-free numbers | Available in all plans. | Available in all plans for local use. | |
| Smart dialer | Yes, we also offer predictive and power dialers. | Power and Predictive Dialer on higher plans. | Does not mention this feature. |
| Automated Call Distribution (ACD) | Does not mention this feature. | Does not mention this feature. | |
| Open API | |||
| Customer support options | Customer support available 24/7. We offer email, phone, chat support, and an option of a dedicated account manager. | The Essentials plan offers 24/5 support. Customers on the Professional plan get one-on-one onboarding and a dedicated account manager. | Offers live chat, community forums, online support, and FAQ. |
Discuss the detailed comparison and choose your winner.
Aircall vs RingCentral
| Aircall | RingCentral | Result | |
|---|---|---|---|
| Pricing: Which Service Fits Your Budget? |
Aircall offers an Essentials and a Professional plan + an option to set up a custom plan. The two regular plans cost $30 – $50 per user/month, billed annually. | RingCentral offers 4 plans, which range in price from $19.99 and $49.99 per if paid annually, $29.99 – $59.99 if paid monthly. | Pricing winner RingCentral RingCentral is a cheaper solution and its plans seem to be more convenient for companies who seek short-term subscriptions. |
| Features: Which Phone System Powers Your Team Better? |
Aircall offers over 45 features and you can integrate it directly with more than 100 tools. The software comes with advanced functions such as IVR, Click-to-dial, CTI or Warm transfer. | RingCentral also integrates with over 100 systems and offers 50+ features. It has many call handling and call management features. Each RingCentral plan also lets you assign extensions. | Features winner RingCentral While both systems offer an impressive amount of integrations, RingCentral has a higher number of tools than Aircall. |
| Customer Satisfaction: Which Service Has the Happiest Customers? |
Aircall rates 4.3 / 5 on both G2 (573 reviews) and on Capterra (276 reviews). | RingCentral had a score of 4.2 / 5 on Capterra (928 reviews) and 3.9 / 5 on G2 (616 reviews). | Customer Satisfaction winner Aircall Around 82% of users would recommend RingCentral to their peers. But based on G2 and Capterra reviews, Aircall comes out as a more popular solution. |
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk compares to Aircall and RingCentral
Aircall offers 45 features and RingCentral over 50. We have you covered with 100+ advanced tools to serve and support all business needs.
RingCentral users miss a certain level of automation that CloudTalk excels in. How much time and energy can you save simply by automating your case logging?
CloudTalk offers Smart Dialer and Power Dialer. Aircall doesn’t mention Smart dialer, RingCentral displays neither of the advanced dialing options.
According to G2, CloudTalk is the number one best Aircall alternative.
Pricing: Transparent memberships for businesses of any size
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
CloudTalk shines when it comes to performance tracking and call management tools. For example, we offer powerful analytics tools, skill-based routing or 3-way calling. Unlike its competitors, CloudTalk also excels in automation. For example, we automated case logging.
Advantages and reviews of CloudTalk
Still not convinced? Our results speak for themselves
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2026.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today
