Your Guide to Getting a Virtual Phone Number for WhatsApp (+ 5 Top Providers)

Your top lead just messaged you on WhatsApp. The agent in charge? Out to lunch—and the phone’s locked in a drawer. Ten minutes later, it’s too late.

90% of customers demand a reply right now. For 60%, “immediate” means within 10 minutes¹. If you’re running WhatsApp from one phone number with zero backup, you’re not just slow—you’re losing business.

That’s where a virtual phone number for WhatsApp saves the day. It keeps you responsive, keeps your personal number private, and powers team collaboration—all from one device.

In this article, you’ll learn how to get a virtual phone number for WhatsApp, discover its biggest benefits, compare top providers, and find out how to choose the best one for your team.

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What Is a WhatsApp Virtual Number?

A WhatsApp virtual number is a digital phone number not tied to a SIM card or a specific device. Instead, it works through the internet (VoIP) to let you register and use WhatsApp or WhatsApp Business on multiple devices at the same time.

For example, think of a support team using one shared number. Instead of passing around one phone, every agent can log in from their own device and reply to customers under the same WhatsApp account. This keeps responses fast and consistent and helps you separate personal and business chats. It also adds flexibility to work from anywhere and makes it easy to scale communication without extra phones or SIM cards.

How to Get a Virtual Phone Number for WhatsApp?

Getting started is easier than it sounds. Here’s the simple flow:

1. Choose your provider: You can buy a virtual phone number for WhatsApp with a VoIP provider that offers WhatsApp integration, like CloudTalk. This gives you access to a number you can link directly to WhatsApp Business.

2. Log in to your account: Sign in to your provider’s dashboard and head to the WhatsApp settings section to start the activation process.

3. Select and activate your number: Pick a WhatsApp-compatible phone number, copy it, and prepare to link it to your WhatsApp Business profile.

4. Connect with WhatsApp Business: Log in with Facebook, confirm your business details, and create your WhatsApp Business Account and Profile.

5. Verify and go live: Enter the code sent by SMS or phone call to verify. Once confirmed, your WhatsApp virtual phone number is ready to use across devices.

Top Benefits of Using a WhatsApp Virtual Phone Number

Whether you’re scaling support, protecting your privacy, or speeding up sales, the right setup can transform how your team communicates. Here’s where virtual numbers make the biggest difference:

Cut Customer Service Costs by Up to 70%

Companies using digital messaging and VoIP have cut support costs by up to 70%². With one virtual number and global coverage, teams can centralize communication and avoid the cost of extra lines or international calls.

Improve Response Time by Up to 35% With Shared Access

Using a WhatsApp virtual number with automation tools has been shown to reduce response times by up to 35%³. When your team shares access to the same account, messages don’t pile up—any available agent can respond instantly, keeping customers happy and support efficient.

Protect Your Privacy and Personal Number

When you get a virtual phone number for WhatsApp, your real number stays hidden. This keeps your personal contact details private and reduces exposure to spam, especially when networking or listing your business online.

Share One Number Across Multiple Devices

WhatsApp Business lets you link up to four devices—and a virtual number makes that possible. Teams can reply from different locations without needing to pass around one phone or SIM card.

Look More Professional and Credible

A dedicated WhatsApp virtual phone number signals that you’re serious about your business. It helps build trust with customers and lets you display a consistent brand image across all touchpoints.

Work From Anywhere—No SIM Required

With a cloud-based setup, you can use WhatsApp wherever there’s Wi-Fi. Whether you’re at the office, working remotely, or traveling abroad, your virtual number travels with you.

Build Better Work-Life Balance

Want to unplug after hours? With a virtual number just for work, you can turn on auto-replies, set availability, and avoid after-hours pings—without missing important business messages.

How To Set Up WhatsApp Business With a Virtual Phone Number

Step 1: Get a Virtual Phone Number for Your Business

Before you can use WhatsApp, you’ll need a virtual phone number. Here’s how to do it right:

Step 2: Connect Your Virtual Number to WhatsApp Business

Follow these simple steps to get started:

Top 5 Virtual WhatsApp Number Providers in 2025

With so many options out there, choosing the right WhatsApp virtual number provider can feel like guesswork. To help you cut through the noise, we’ve reviewed the top 5 platforms to consider in 2025—whether you’re a small team or scaling fast.

Start with the quick comparison table below, or jump into the detailed breakdowns to find the best fit for your business:

#1 CloudTalk

Trusted by 4,000+ businesses, CloudTalk offers global WhatsApp virtual numbers backed by advanced automation, CRM integration, and real-time analytics—all within a scalable, cloud-based platform.

Pros

Cons

Pricing

CloudTalk offers five flexible pricing plans:

#2 Sobot WhatsApp Solution

Sobot is an official WhatsApp Business Solution Provider offering certified virtual numbers with easy setup and strong security. It supports advanced features like bulk messaging, 24/7 chatbot automation, smart chat routing, multi-agent login, and real-time analytics.

Pros

Cons

Pricing

Not available on their website.

#3 Twilio

Twilio offers a highly scalable, global, and programmable communications platform that integrates messaging, voice, and WhatsApp Business APIs into a single unified system. Its platform is built for developers with powerful APIs for scalable, branded customer experiences.

Pros

Cons

Pricing

#4 CallHippo

CallHippo offers virtual phone numbers in 100+ countries and is primarily known as a VoIP phone system for startups and small businesses. Some of its numbers can be used to register WhatsApp or WhatsApp Business, though support is not guaranteed across all regions due to Meta’s VoIP restrictions.

Pros

Cons

Pricing

#5 Grasshopper

Grasshopper is a VoIP service designed for entrepreneurs and small businesses who need a second number for voice and texting. While not an official WhatsApp Business Solution Provider, some Grasshopper numbers can be used to register on WhatsApp or WhatsApp Business mobile apps—depending on Meta’s VoIP restrictions.

Pros

Cons

Pricing

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Why overpay? CloudTalk numbers start at just $6.

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Key Factors to Pick The Best Virtual Phone Number Provider

Finding the right provider can feel like shopping for the perfect pair of running shoes—you don’t want to realize they don’t fit halfway into the race. To avoid stress (and surprise charges), here are four key steps to guide your search:

#1 Define What You Actually Need

Start by asking: What do I need this number to do?

Is it for local support or global outreach? Do you need just voice, or WhatsApp too? Before comparing providers, outline your priorities—like call forwarding, voicemail, analytics, mobile apps, or CRM integration.

#2 Compare Features and Plans

Check if the provider offers the features you need at a price that makes sense. Look for scalability (can you add more numbers later?), transparent pricing, and whether inbound calls, SMS, or WhatsApp are included. Free trials or pay-as-you-go options are a big plus.

#3 Evaluate Support and Reliability

Choose a provider with responsive customer support and clear onboarding. Read reviews, check uptime guarantees, and see if they have global coverage (especially if you serve international customers).

#4 Don’t Forget Security and Compliance

If you’re handling sensitive customer info, data protection is non-negotiable. Make sure the provider complies with regulations like GDPR or HIPAA (if applicable), and offers secure channels for calls and messages. Bonus points for role-based access and user management features.

Don’t Let Your Phone System Hold Back Your Conversations

In a world where customers expect instant replies and global reach, sticking with a single SIM card—or worse, a shared team phone—is a fast track to missed messages and frustrated teams.

With CloudTalk, getting a virtual phone number for WhatsApp that works across teams, tools, and time zones is easier than ever. This is what you get:

Ready to turn WhatsApp into one of your main business channels?

Try CloudTalk today and see how easy it is to serve smarter, sell faster, and stay connected—wherever your business takes you.

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Sources

Silvana Lucido-Balestrieri

16 Sep 2025

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