Have 80+ Meaningful Conversations per Agent, Every Day

Most dialers lock you into one mode or struggle with call quality and detection. CloudTalk gives you unmatched flexibility, with all key dialing modes (manual, preview, power, parallel), our proprietary voicemail detection algorithm, local presence, and real-time CRM sync — all in one platform built to deliver more live conversations, not just more dials.

Predictive dialers chase efficiency at the cost of experience. They call aggressively, often before agents are free, leading to dropped calls, awkward delays, and frustrated prospects.
CloudTalk’s Parallel Dialer is built differently. It dials multiple numbers at once but only connects the first live answer to a ready agent. That means no delay, no dropped calls, and no risk to your brand. It’s the fastest way to maximize real conversations, without compromising call quality or control.

Yes — many dialers charge per mode or require enterprise contracts. CloudTalk is built to give growing teams all the dialing power without the enterprise price tag.

You get access to manual, click-to-call, preview, and power dialing with the Expert plan or as part of a dialer add-on. Parallel dialing — which includes voicemail detection and auto-skip — is available as an advanced add-on. This gives your team full flexibility to match dialing modes with campaign goals, while keeping costs aligned with your stage.

Yes. We have native integrations with Salesforce, HubSpot, Pipedrive, and other platforms. CloudTalk also syncs with helpdesk tools and APIs for custom workflows.

Nope. Call outcomes, dispositions, tags, and notes are all logged automatically and pushed to your CRM via CloudTalk.

Yes, with CloudTalk, you control both the pacing (how quickly calls are made) and lead attempt settings (how many times and how often a lead is dialed). This means you can prioritize hot leads, space out retries, and match dialing speed to your reps’ capacity — without overwhelming your team or your prospects.

With Parallel Dialing, CloudTalk can call up to 5 numbers simultaneously. Automatic voicemail detection works in the back-end to automatically detect a voicemail. When a person answers (not a machine), the other calls are automatically ended, and your rep is connected to the live conversation. For calls that go to voicemail, our system can automatically drop a pre-recorded message.