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Modjo Phone System Integration
Call Center
for Modjo
Combine the strength of your AI sales platform and powerful calling features with CloudTalk’s Modjo VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.
Made by
CloudTalk
Category
Sales Engagement
Use for
Productivity
Collaboration
Sales Enablement
AI-Driven Coaching
Users
Sales Representatives
Supervisors
Sales Coaches
1,150 Reviews on G2
4,000+
Satisfied customers
160+
international numbers
300%
More calls per day
50%
Lower wait times
What Data Does CloudTalk & Modjo Share?
Modjo
CloudTalk
CloudTalk processes
Workflow Actions:
Automate call logging, initiating calls, and sending SMS messages.
Workflow Actions
Modjo & CloudTalk exchange
Call Logs
Logs all inbound, outbound, and missed calls in Modjo for real-time analysis.
Call Recordings & Transcriptions
Syncs recorded calls and AI-generated transcriptions for coaching insights.
Caller Information
Transfers customer details, including name, phone number, and email.
Call Notes & Tags
Stores call notes, call outcomes, and agent comments for deeper analysis.
AI-Powered Insights
Detects objections, talk patterns, and sales rep performance trends.
Call Performance Metrics
Tracks talk ratio, call sentiment, and interaction success rates.
Modjo receives
User Matching
Links Modjo users to their corresponding CloudTalk profiles for seamless tracking.
Call Coaching & Feedback
Provides AI-driven coaching insights based on call recordings and transcriptions.
Performance Reports
Generates analytics reports that help sales managers refine strategies.
Custom Coaching Workflows
Automates coaching workflows based on specific sales methodologies.
Why Integrate CloudTalk with Modjo
Set up the CloudTalk and Modjo integration in just a few clicks to streamline call analysis, sales coaching, and performance tracking. Automatically log and transcribe calls, sync customer interactions, and leverage AI-driven insights to enhance sales effectiveness.
With real-time call data and analytics, Modjo helps sales teams refine their communication strategies, detect objections, and optimize talk-to-listen ratios. CloudTalk ensures that every conversation is recorded, analyzed, and transformed into actionable coaching opportunities.
What Is Modjo?
Modjo is an AI-powered sales performance platform that analyzes calls, tracks sales interactions, and provides data-driven coaching insights. By integrating Modjo with CloudTalk, sales teams gain deep visibility into customer conversations, allowing them to refine their approach and close more deals.
What Do Our World-Class Customers Say?
Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!
1,150 Reviews on G2
I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
Craig H. 
Co-Founder
We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
Carlotta B.
Project Manager
Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
Daniel S.
Customer Support Specialist
It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
Ivan M.
Revenue System Specialist
The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…
Arun S
Senior Manager
For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
Joe P.
Account Manager
How to Integrate Modjo with CloudTalk?
- Ensure you have a CloudTalk Essential plan or higher and admin access for both CloudTalk and Modjo.
- Log into your CloudTalk account, go to Settings > API Keys, and create a new API key.
- Copy the Access Key ID and Access Key Secret for integration setup.
- Enable call recordings in CloudTalk to ensure calls are captured for analysis.
- Log into your Modjo account, navigate to Settings > Integrations, and select CloudTalk.
- Enter the Access Key ID and Access Key Secret into Modjo and click Save.
- In Modjo’s User Settings, match CloudTalk users to their Modjo profiles using email auto-match.
- Start making calls—Modjo will automatically import and analyze conversations every hour.
Modjo Phone Integration Benefits
Enhance Sales Coaching with AI
CloudTalk syncs call recordings and transcriptions with Modjo, providing AI-driven insights. Track talk ratios, detect objections, and analyze key moments to refine sales strategies and improve team performance.
Automate Call Logging & Analysis
Eliminate manual data entry with seamless call logging. CloudTalk automatically records, transcribes, and syncs calls in Modjo, allowing sales teams to track every conversation and gain real-time insights for better decision-making.
Gain Actionable Insights from Calls
Unlock AI-powered analytics to identify customer sentiment, key discussion topics, and deal risks. Modjo helps sales reps understand objections, improve communication, and increase their chances of closing more deals effectively.
Optimize Sales Performance & Training
Use real call data to enhance coaching programs. CloudTalk and Modjo provide managers with AI-driven reports on agent performance, enabling targeted coaching and personalized training to drive better sales outcomes.
Find out why our customers love us
Learn how Swille reduced Support Tickets by 50%
CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.
Name Surname
Position
Learn how Swille reduced Support Tickets by 50%
CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.
Name Surname
Position
Learn how Swille reduced Support Tickets by 50%
CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.
Name Surname
Position
An Overview of Modjo Integration and CloudTalk
AI-Powered
Make Smarter Calls with Conversational Intelligence
Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.
Infinitely Scalable
Enter 160+ International Markets Instantly
Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.
Customer-Focused
Sell, Support, Satisfy Customers & Succeed
Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.
FAQs
What is Modjo used for?
Modjo is a sales performance platform that records, transcribes, and analyzes calls, providing AI-driven insights to improve sales coaching and deal closing.
Can I make and receive calls directly from Modjo using CloudTalk?
Yes, with Modjo calling, CloudTalk allows you to make and receive calls while automatically logging conversations, transcriptions, and insights in Modjo.
Is there a limit to the number of calls I can make or receive through the integration?
No, CloudTalk supports unlimited calls, ensuring every sales conversation is logged, analyzed, and accessible in Modjo for coaching and insights.
How long does it take to integrate Modjo with CloudTalk?
The setup takes just a few minutes—generate an API key in CloudTalk, connect it to Modjo, enable call recording, and start syncing conversations automatically.
Is the Modjo-CloudTalk integration free?
Yes, the integration is included in CloudTalk plans, but Modjo’s pricing and features depend on your subscription level.
