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Sales that
save time.
Save time on each sale and generate more revenue. Let agents do what they do best while AI does the rest, including call summaries and ratings.
CloudTalk’s integration with Modjo lets you…
Call Summaries
Automatically create call summaries and synchronize them with your CRM in 30+ languages.
Objection Insights
Discover customer objections in real time before they ever become a problem with AI-powered insights.
AI-Powered Coaching
Set up custom parameters for your sales methodology and pinpoint coaching opportunities in seconds.
ANALYTICS AT SCALE
Understand
cause and effect
View your call center data through the lens of overall business performance. Identify issues and react in real-time to reinforce your bottom company’s line.
DASHBOARD-FRIENDLY
Drive
employee efficiency
Get real-time insights into agent performance via CloudTalk’s Dashboard, direct initiatives such as lowering wait times, and drive competition between employees.
CUSTOM COACHING
Improve
personal performance
Filter data on a team or individual level and discover unique coaching opportunities. Avoid a costly-scatter-shot coaching approach and train the skills each agent needs the most.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
