JustCall promises a lot. CloudTalk delivers it reliably.
Poor support response times. CRM integrations that rely on Zapier. Reliability issues that cost your team calls. If you’re evaluating JustCall, these are the things their customers told us — before they switched.
Global reach, local clarity
Call with confidence in 160+ markets—crystal clear quality whatever your team grows.
Human + AI voice
Combine real agents with AI-powered assistants for faster, smarter responses.
Actionable insights
Turn call data into performance gains with live dashboards and trend analytics.
Considering JustCall? Here’s what to consider.
JustCall is a legitimate option — but as teams grow, these are the
gaps that keep coming up.
Support that isn’t there when you need it
Customers consistently report long wait times, AI-driven or offshore support, and poor
onboarding follow-through. When something breaks, getting a human on the line fast matters.
CRM integrations that depend on Zapier
JustCall’s integrations with tools like Pipedrive and HubSpot sometimes require third-party
connectors like Zapier rather than native sync — adding complexity and additional cost to
workflows your team expects to be seamless.
No custom AI notes
Justcall provides generic notes for all meeting types, whether it’s discovery, negotiation, or onboarding, lacking the flexibility to customize AI notes.
No automatic call scoring
JustCall’s AI call scoring is only available on the Pro Plus plan at $89/user/month. Teams
on the Team ($29) or Pro ($49) plans don’t get automated call scoring included.
No custom CRM field updates
It lacks the ability to update custom CRM fields for specific frameworks like MEDDIC, SPICED, and BANT, so reps still spend hours in CRM grunt work.
Reliability issues that affect live calls
Missed calls, routing failures, and number porting problems are documented complaints from
customers who switched from JustCall to CloudTalk.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Why?
Here’s why 200+ JustCall customers upgraded
to CloudTalk.
Responsive support, native CRM integrations, and a setup that works the
way your team operates from day one. Here’s what made the difference.
We bet JustCall can't offer any of this
The most affordable pricing for your wallet.
No credit card is required.
Try all features of CloudTalk for free.
JustCall pricing based on public rates.
Your savings: $240 / Year (Save up to 14%)
Claim your Saving Now
Custom AI Notes
Human-like custom notes, generated by AI
CloudTalk automatically generates notes tailored to your meeting types using custom templates, organizing them by topics such as key takeaways, action items, decisions made, and your custom topics.
Automated CRM Data Entry
AI updates your custom CRM fields for you
With CloudTalk’s native CRM integrations, automatically save your notes to associated CRM records while effortlessly updating custom fields for MEDDIC, SPICED, and BANT sales methodologies.
Automatic Call Scoring
AI scores every call automatically
CloudTalk’s AI automatically evaluates every call based on your custom criteria, providing instant feedback to reps and ensuring 100% call coverage without managers having to manually review calls.
Power Dialer & Campaign Management
Maximize outbound productivity
CloudTalk’s power dialer lets your team run scheduled campaigns, drop voicemails automatically, and move between calls without manual setup — so reps spend more time talking and less time between calls.
Integrations
Works Seamlessly with Your Tools
From CRMs and helpdesks to applicant tracking systems, CloudTalk connects with the platforms you rely on. Choose from 100+ built-in integrations, or go further with Zapier, Make, or CloudTalk’s no-code workflow automation builder.
The Ultimate Showdown
CloudTalk vs. JustCall
Frequently asked questions
Everything you need to know about the product and billing.
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Yes, you can upgrade or downgrade your plan at any time from your account settings.
You can cancel your plan at any time. We’ll refund you the difference for any unused subscription period.
Yes, you can add billing details, VAT numbers, or company information to your invoices in the billing settings.
Billing is handled monthly or annually based on your plan. You’ll receive an invoice via email each billing cycle.
You can change your account email in the account settings page. A confirmation link will be sent to your new email.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
What real users are saying
The inside scoop from actual CloudTalk customers.
From 20-Minute Waits to 3-Minute Service
“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”
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40% Lift in Call Connections
“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”
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20% More Efficient Call Handling
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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40% Fewer Missed Calls
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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From 3 Phone Systems to One Source of Truth
“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”
Read case study
66% More Capacity Without Hiring
“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”
Read case studyStill worried about “change management”?
With CloudTalk’s “done it for you” migration, concierge onboarding and advanced functionality – it’s an “upgrade management”.
