Tired of making compromises? Try CloudTalk, the best Ooma alternative

  1. Call Quality: Better sound quality and connectivity
  2. Features: Advanced capabilities to serve any use case.
  3. Country Coverage: 160+ options to expand internationally.

Let’s talk! Book a strategy call today

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CloudTalk
Cloudtalk
Ooma
Pricing Starts at $25 per user/month, billed annually. Starts at $19.95 a month/per account.
Free trial 14-days, no credit card required. The length depends on products. Requires a credit card.
Features 70 50
Integrations 35+
Softphone
Devices & apps Available across any device or platform. Desktop app is only available in Ooma Office Pro and above.
On hold
Reporting
Call Recording Requires higher subscription.
Voicemail
Predictive dialer, Autodialer
In-person training

2500Plus de 2500 centres d’appels et systèmes téléphoniques propulsés par CloudTalk et comptant

Changez la manière dont vous gérez les appels entrants

illustration softphone

Vous gérez un grand volume d’appels téléphoniques ?

Faites-le avec grâce ! Le softphone de CloudTalk vous permet de passer et de recevoir des appels sans problème, sur tout appareil avec une connexion internet. Explorez toutes les fonctionnalités qui manquent à un téléphone de bureau. Profitez de la flexibilité de la solution à distance de CloudTalk et fournissez toujours le meilleur service client possible.

Rich portfolio of features for improved performance

Besides automation, CloudTalk offers 50 + advanced tools to enhance your performance and services. Let your agents handle the most suitable cases with Skill-based routing.

With this Aircall Alternative, you can choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

features
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Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.

Working with integrations

Reliable integrations with no additional costs

Make your job easier. Don’t waste precious time by storing data separately in multiple software. Automate your processes, document sharing, and team messaging with seamless CRM and helpdesk integrations, such as Hubspot, Salesforce, Zendesk, Intercom, and other 30+ tools. Did not find your favorite one? CloudTalk, unlike most Ringcentral alternatives, offers an Open API for custom integrations. This allows you to connect with all the communication channels you love. 

No need for technical support. All popular integrations are ready to use in a single click. 

3 points forts
qui amélioreront votre service client

Choisissez un logiciel d’appel fiable.

qualité d'appel

Les fonctions clés dans chaque abonnement

Choisissez l’abonnement qui vous convient le mieux. Les plans commencent à 25 $ sans frais cachés et plus de 50 fonctionnalités de niveau entreprise. Besoin de quelque chose de plus ? Contactez notre département des ventes et nous créerons une solution sur mesure selon vos besoins.

personnes dans des bulles illustration

De nombreux rapports de données pour des prises de décision en temps réel

Dans l’interface CloudTalk conviviale et intuitive, toutes les données disponibles sont affichées dans un onglet séparé du tableau de bord en temps réel. Ces données aident les responsables à prendre des décisions clés en temps réel et à augmenter l’efficacité du centre d’appels.

Une interface intuitive et un tableau de bord intelligent

En utilisant CloudTalk, vous trouvez tout ce que vous souhaitez à portée de main : plus de 50 outils d’appels avancés, CRM, et 40 autres intégrations les plus utilisées, ainsi qu’un service client passionné disponible 24/7

N°1 des logiciels de centres d’appels

Basé sur + de 400 évaluations de CloudTalk réalisées sur 6 marketplaces et plateformes logicielles indépendantes.

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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Have a question you need to be answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does a free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.