Tired of making compromises? Try CloudTalk, the best Ooma alternative

  1. Call Quality: Better sound quality and connectivity
  2. Features: Advanced capabilities to serve any use case.
  3. Country Coverage: 160+ options to expand internationally.

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CloudTalk
Cloudtalk
Ooma
Pricing Starts at $25 per user/month, billed annually. Starts at $19.95 a month/per account.
Free trial 14-days, no credit card required. The length depends on products. Requires a credit card.
Features 70 50
Integrations 35+
Softphone
Devices & apps Available across any device or platform. Desktop app is only available in Ooma Office Pro and above.
On hold
Reporting
Call Recording Requires higher subscription.
Voicemail
Predictive dialer, Autodialer
In-person training

2500+ kontaktcenter och telefonsystem som drivs av CloudTalk

Ändra ditt sätt att hantera inkommande samtal

illustration softphone

Hantera en stor mängd telefonsamtal?

Gör det med elegans! Med CloudTalks softphone kan du ringa och ta emot samtal smidigt på alla enheter med internetuppkoppling. Utforska alla funktioner som en vanlig fast telefon inte har. Njut av flexibiliteten hos CloudTalks fjärrstyrda lösning och leverera alltid bäst möjliga kundservice.

Rich portfolio of features for improved performance

Besides automation, CloudTalk offers 50 + advanced tools to enhance your performance and services. Let your agents handle the most suitable cases with Skill-based routing.

With this Aircall Alternative, you can choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

features
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Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.

Working with integrations

Reliable integrations with no additional costs

Make your job easier. Don’t waste precious time by storing data separately in multiple software. Automate your processes, document sharing, and team messaging with seamless CRM and helpdesk integrations, such as Hubspot, Salesforce, Zendesk, Intercom, and other 30+ tools. Did not find your favorite one? CloudTalk, unlike most Ringcentral alternatives, offers an Open API for custom integrations. This allows you to connect with all the communication channels you love. 

No need for technical support. All popular integrations are ready to use in a single click. 

3 höjdpunkter
som kommer att förbättra din kundservice

Välj en programvara som du kan lita på.

samtalskvalitet

Nyckelfunktioner i varje medlemskap

Välj den prenumeration som passar dig bäst. Planerna börjar på 25 dollarutan dolda avgifter och med mer än 50 funktioner på företagsnivå. Behöver du något extra? Kontakta vår försäljningsavdelning så skapar vi en skräddarsydd lösning enligt dina önskemål.

människor i bubblor illustration

Innehållsrika datarapporter för viktiga beslut i realtid

I ett användarvänligt och intuitivt CloudTalk-gränssnitt visas alla tillgängliga mätvärden i en separat Dashboard-flik i realtid. Dessa mätvärden hjälper cheferna att fatta viktiga beslut i realtid och öka effektiviteten hos kontaktcenter.

Det intuitiva gränssnittet och smart instrumentpanel

När du använder CloudTalk får du allt du vill ha till hands: 50+ avancerade samtalsverktyg, CRM och över 40 mest använda integrationer samt en passionerad kundsupport dygnet runt.

#1-Rankad kontaktcenter programvara

Baserat på 400+ CloudTalk recensioner på 6 självständiga mjukvaru-marknadsplatser & plattformar

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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Have a question you need to be answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does a free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.