JustCall Pipedrive Integration vs CloudTalk

Both tools connect your phone system to Pipedrive—but how many actually save you time? The right integration should go beyond call logging. It should sync data instantly, automate workflows, and keep your reps focused on selling instead of updating CRM fields.

In this JustCall Pipedrive Integration vs CloudTalk breakdown, you’ll see which platform delivers faster setup, smarter sync, and smoother automation for growing sales teams.

JustCall Pipedrive Integration vs CloudTalk — Everything You Need to Know

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Property

Starting Price (user/month)

Free Trial

G2 Reviews

Integrations

CRM Integration Type

Call Center Features

Setup Time

Dialer Modes

International Numbers

Browser & Device Compatibility

Setup Time

Call Quality & Reliability

Productivity Tools

Customization

Best for

CloudTalk

$25 – Starter (Worldwide)
$19 – Lite (NA & LATAM)

$14 days — includes all features

4.4/5 (1,480+ reviews)

100 + native integrations including HubSpot, Salesforce, Zendesk, and Pipedrive + many more via Zapier

Two-way sync for calls, SMS, notes, tags, and activities; custom field mapping; automatic contact creation

70+ premium features for call handling, analytics, and workflow automation

Live in under 24 hours with native Pipedrive sync and no dev work required

Power & Campaign Dialers that sync with Pipedrive lists and activity logging

For 160+ countries, ideal for global scaling

Works on all browsers and devices (Windows, Mac, mobile, web app)

Live in under 24 hours with native Pipedrive sync and no dev work required

Crystal-clear quality, low latency, 99.999% uptime SLA worldwide

Auto dialers, advanced call routing, analytics, call tagging, call summaries

Configurable workflows, call dispositions, multi-level IVR, and automation triggers

SMBs and growing teams managing global Pipedrive workflows

JustCall

$29 – Team Plan (annual, 2-user minimum)
$39 if billed monthly

14 days (includes call, SMS, and integrations)

4.3/5 (2165 reviews)

100 + native & API integrations (Pipedrive, Salesforce, Zendesk, Zoho, Intercom)

Auto-sync for calls, SMS, voicemails, and dispositions; new contacts auto-created on inbound/outbound

Standard telephony features (IVR, logging, recording); advanced tools gated behind higher plans

Quick setup via Pipedrive Marketplace; manual field mapping may be required

Power, Predictive, and Dynamic dialers; embedded directly in Pipedrive

70+ countries

Web app, desktop dialer, and Chrome extension

Quick setup via Pipedrive Marketplace; manual field mapping may be required

Good call quality but occasional lag or connectivity issues reported

Core calling tools, transcripts, and notes

Basic call routing and role setup; workflow automation limited

Small teams focusing on local sales pipelines

CloudTalk vs JustCall: Go with the Winner—50% Off Your First Month.

JustCall Pipedrive Integration vs CloudTalk Comparison

Pricing — Which Pipedrive Integration Delivers More for Your Budget?

Swipe to see the winner

CloudTalk

CloudTalk’s Pipedrive Integration is included from the Essential Plan at $29/user/month (billed annually). This tier already includes full CRM integration features—two-way sync, click-to-call, automatic logging, and analytics—plus AI Voice Agents and Power Dialers as add-ons. You also get 24/7 support via chat, email, and phone.

JustCall

JustCall’s Pipedrive Integration is available starting with the Team Plan at $29/user/month (billed annually, 2-user minimum). It supports basic call logging and SMS sync inside Pipedrive, but advanced dialers, analytics, and automation are reserved for higher-tier plans.

Winner: CloudTalk

Both offer Pipedrive integration at accessible price points, but CloudTalk packs more automation and analytics at the base tier. JustCall’s lower-cost plan looks appealing upfront, yet scaling teams will need pricier upgrades for similar functionality. CloudTalk offers the stronger long-term value.

Result

Automation — Which Pipedrive Integration Helps Your Team Work Faster?

Swipe to see the winner

CloudTalk

Agents can instantly connect with Pipedrive leads using click-to-call or launch automated outbound campaigns with Power or Smart Dialers. Every call and text is automatically logged as an activity with notes, tags, and recordings. Users can also trigger automated Pipedrive workflows—such as task creation or deal stage updates—right after calls.

JustCall

JustCall allows agents to click-to-call or send SMS directly from Pipedrive via its Chrome extension or embedded CTI. Calls, recordings, and notes sync automatically, but campaign automation and multi-dialer workflows require manual setup or higher-tier plans.

Winner: CloudTalk

CloudTalk wins for speed and workflow automation. Its Pipedrive integration handles automatic call logging, sync, and post-call triggers natively—saving reps hours weekly. JustCall’s setup is functional but lacks CloudTalk’s deep CRM automation.

Result

Customer Experience — Which Platform Wins User Trust?

Swipe to see the winner

CloudTalk

CloudTalk reviews on G2 (4.4/5) highlight fast onboarding, smooth sync with Pipedrive, and reliable uptime. Users praise the intuitive setup and real-time activity updates that eliminate double data entry.

JustCall

JustCall reviews score 4.3/5 on G2. Many users appreciate its Pipedrive calling features, though some report slow syncing and limited customization. Others mention occasional lag when managing high call volumes.

Winner: CloudTalk

With hundreds of reviews praising CloudTalk’s seamless sync and stability, it’s the clear CX winner. CloudTalk users consistently cite faster setup, better automation, and fewer sync errors than JustCall.

Result

Artificial Intelligence: Which Software Helps Your Team Work Smarter?

Swipe to see the winner

CloudTalk

CloudTalk delivers a robust AI suite. Its AI Voice Agent ($0.25/min) supports both inbound and outbound calls, while Conversation Intelligence ($9/user/mo) unlocks advanced features like Call Recording & Transcription, Sentiment Analysis, AI Smart Notes, Automatic Summaries, Topic Extraction, AI-driven Analysis, and more.

JustCall

JustCall also provides a solid AI toolkit through Conversation Intelligence ($9/user/mo), offering features like Call Summaries, Smart Chapters, Sentiment Analysis, and Call Topics.However, its AI Voice Agent is priced at $0.99/min and is limited to inbound calls only, making it less flexible and significantly more expensive.

Winner: CloudTalk

JustCall’s per-minute pricing is higher and inbound-limited. CloudTalk offers a smarter, more scalable option, including outbound voice agent calls. It keeps costs simple and more economical without sacrificing automation or AI capabilities.

Result

The Verdict Is Clear — For Pipedrive Integration, Go with CloudTalk.

CloudTalk’s automation-first Pipedrive integration is trusted by thousands of fast-scaling teams worldwide. Backed by top-tier ratings on G2 and a growing global user base of 4,000+ satisfied clients, CloudTalk helps you work faster, smarter, and more collaboratively.With real-time sync, advanced dialers, AI analytics, and instant setup, CloudTalk transforms how sales teams use Pipedrive—reducing manual effort while driving productivity at scale.

CloudTalk vs JustCall: Call Quality & Reliability

Both CloudTalk and JustCall deliver solid calling performance, but their foundations couldn’t be more different.

CloudTalk is built on a global VoIP infrastructure with 99.999% uptime, smart routing, and crystal-clear audio across local and international calls in 160+ countries. Reliability isn’t an add-on—it’s part of the core.

JustCall offers decent latency and call quality, but performance depends heavily on carrier setup and plan. Users mention occasional drops, and uptime guarantees only kick in at Enterprise tiers. With CloudTalk, rock-solid quality comes standard.

CloudTalk vs JustCall: Pricing Transparency Showdown

JustCall’s advertised pricing tells only part of the cost story. Their base plans mask several charges that dramatically increase growing teams’ monthly expenses.

On the Pro Plan—the one that includes Salesforce Integration—you’re capped at 1,000 inbound and outbound SMS segments per user per month. Go beyond that, and additional charges apply.

Voice calling also comes with geographic restrictions. Inbound calls aren’t unlimited for countries with rates over $0.02/min, and outbound calling and SMS are limited to specific regions. For global teams, this can mean unexpected fees and complicated billing.

CloudTalk, by contrast, uses transparent, straightforward pricing plans. What you see is what you get—no surprise charges.

The Big Picture: CloudTalk vs JustCall Pipedrive Integration

Both platforms connect seamlessly to Pipedrive—offering click-to-call, call logging, and contact syncing. But when you dig deeper, CloudTalk delivers more automation, stronger analytics, and faster syncing.

For $29/user/month, CloudTalk includes its full Pipedrive integration in the Essential plan—no add-ons or higher-tier lock-ins. Meanwhile, JustCall provides a similar connection but reserves advanced workflow automation and analytics for premium tiers, which limits scalability.

When it comes to performance, both sync data in real time, but CloudTalk goes further with AI-powered call summaries, Power Dialer support, and CRM-triggered workflows that save teams hours weekly. The result: less manual work and more meaningful conversations.

CloudTalk offers better value, richer features, and deeper automation—making it the clear choice for sales teams using Pipedrive.

Advantages and reviews of CloudTalk

Still not convinced?
Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround

G2 ranked us among the Top 50
Customer Service Products for 2024.

FAQs

What is Pipedrive?

Pipedrive is a popular cloud-based CRM platform built for sales teams. It helps businesses manage pipelines, track deals, and automate follow-ups—all in one intuitive interface.

What does Pipedrive Integration do?

It connects your phone system to Pipedrive, automatically syncing calls, contacts, and activities. This integration eliminates manual data entry, giving teams real-time insights and complete context for every conversation.

Why integrate Pipedrive with CloudTalk?

Integrating CloudTalk with Pipedrive lets teams automate call logging, trigger deal updates, and launch outbound campaigns directly from the CRM. It centralizes communication, saves time, and keeps every sales activity in sync.

How does Pipedrive Integration work?

CloudTalk connects to Pipedrive through an API, syncing contacts, calls, and notes instantly. Reps can click-to-call from Pipedrive, record outcomes automatically, and view caller data inside the CRM—no manual steps required.

What is the best Pipedrive Integration for Phone Systems?

When it comes to workflow automation, analytics, and value for money, CloudTalk offers the best Pipedrive integration. It includes click-to-call, automatic activity logging, AI summaries, and Power Dialer support—ideal for fast-moving sales teams.

How much does Pipedrive Integration cost?

Pricing varies by provider. CloudTalk includes full Pipedrive integration starting at $29 per user/month, while JustCall’s advanced features require higher-tier plans.

So, do you already know who’s the best in this duel: JustCall Pipedrive Integration vs CloudTalk?

We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer experience and start matching their expectations today.

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