AI is everywhere, and it’s reshaping how small businesses work. What makes it so special? For the most part, its operational advantage.
Consider supply chain management: AI-driven forecasting can reduce errors by up to 50%, preventing lost sales and product shortages by as much as 65%¹.
Meanwhile, in e-commerce, 69% of businesses using AI report improved efficiency, from automated customer service to data-driven marketing insights¹.
Luckily, the adoption of AI tools for small businesses doesn’t have to be complex. Many solutions, like those provided by CloudTalk, are designed to be user-centric and can be implemented in under an hour (some even in minutes).
Are you still exploring AI’s potential or ready to integrate it into your operations? This guide will break down the advantages, challenges, and transformative impact of AI on small businesses today.
Key Takeaways:
- Every business can implement AI.
- Implementing AI can lead to significant efficiency gains, with some businesses reporting up to an 83% reduction in time spent on tasks like call quality analysis.
- AI enhances human capabilities rather than replacing them, allowing your team to focus on high-value tasks.
- AI-powered tools can dramatically improve customer experience, potentially leading to higher satisfaction and loyalty.
- Even small AI implementations can yield significant results without requiring a massive budget or increasing overhead.
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18 Best AI Tools for Small Business
Now that you know what AI can do for your business and how different sectors can leverage AI-powered tools like the following to become better at what they do, it’s time to show you some of our favorite AI tools to make it happen.
We’ve picked a bit of everything, from an AI writing companion to our unified communications tools to email marketing to graphic design. Take a look:
CloudTalk
CloudTalk is an AI-powered cloud phone system that helps businesses improve customer communication, sales, and support. With AI, small businesses can handle more customer interactions without adding staff, making it easier to scale and grow.
Key Features
- AI Smart Notes: Automatically generates call summaries, saving time on manual note-taking.
- Trending Topics: Identifies recurring themes in customer conversations, enabling proactive problem-solving.
- Transcript Search: Quickly locate specific information within call transcripts for efficient follow-ups.
- HubSpot Integration: Ensures seamless syncing of customer data between CloudTalk and HubSpot CRM for a smooth workflow.
- Salesforce Integration. Improves the Salesforce experience with AI-powered calling features and improved customer insights.
Pricing
CloudTalk offers flexible pricing starting at $25 per month. Each plan builds on the previous one, adding more advanced features to enhance customer engagement. The best option depends on your business size, industry, and customer experience needs.
Best For
CloudTalk is an ideal AI tool for small businesses looking to optimize customer interactions, improve team productivity, and integrate AI-driven insights into their workflow.
HubSpot
HubSpot offers excellent features with AI for small business marketing. Besides marketing, it is an all-in-one CRM platform for sales, operations, and customer service. It provides a comprehensive toolset designed to help businesses manage customer relationships more efficiently.
Key Features
- AI-Powered Content Creation: Generates marketing content to enhance engagement and streamline workflows.
- Predictive Lead Scoring: Uses AI to rank leads based on their likelihood to convert, helping sales teams prioritize effectively.
- Automated Data Entry and Enrichment: Reduces manual work by automatically updating and enriching customer data.
Pricing
HubSpot offers a free plan with essential features. Paid plans come in different bundles to match your business needs and team size. Most start at $20 per month, providing more advanced tools for marketing, sales, and automation.
Best For
Small businesses looking to streamline their customer relationship management, automate marketing efforts, and improve sales efficiency.
Salesforce Einstein
Salesforce Einstein is an AI layer that enhances Salesforce CRM with predictive analytics and automation. Its AI-powered sales forecasting helps businesses make data-driven decisions, optimizing resource allocation and growth planning.
Key Features
- AI-Powered Sales Forecasting: Predicts revenue trends and sales outcomes to support strategic planning.
- Automated Lead Scoring and Routing: Prioritizes and directs leads to the right sales reps for higher conversion rates.
- Intelligent Customer Service Recommendations: Uses AI to suggest the best responses and actions for customer inquiries.
Pricing
Salesforce Einstein is included in various Salesforce plans, with pricing starting at $75 per user per month.
Best For
Small businesses already using or considering Salesforce as their CRM solution, looking to enhance sales forecasting, lead management, and customer service with AI-powered automation.
AI Summarizer
AI Summarizer is a user-friendly tool designed to condense lengthy text into precise and concise summaries. It helps small businesses quickly extract key points from extensive content, allowing teams to save time and focus on strategic tasks.
Key Features
- AI-Based Text Summarization: Automatically generates clear and concise summaries from long-form content.
- Content Enhancement: Improves word choice and readability for higher-quality summaries.
- Multilingual Support: Works in several languages, making it a versatile tool for global businesses.
Pricing
AI Summarizer offers a free plan, with premium plans starting at $6.99 per month for additional features and enhanced accuracy.
Best For
Small businesses that need to distill key points from detailed content quickly, improving efficiency in research, reporting, and communication.
Grammarly
Grammarly started as a writing assistant but has evolved into an AI-powered communication tool that helps teams write more effectively. With a focus on brand tone consistency, it ensures businesses maintain a professional and cohesive voice across all communications.
Key Features
- Real-Time Writing Suggestions: Instantly improves grammar, clarity, and engagement in emails, documents, and messages.
- Brand Tone Consistency: Helps teams align their writing style to maintain a unified brand voice.
- Team Performance Analytics: Provides insights into writing trends and areas for improvement.
Pricing
Grammarly’s business plans start at $12 per member per month, offering advanced AI-powered writing assistance and team collaboration features.
Best For
Small businesses looking to improve their written communication, maintain brand consistency, and enhance professionalism across all channels.
UPMETRICS
Upmetrics is a modern business plan software that simplifies the planning process with its AI-powered business plan generator. It helps entrepreneurs, startups, and small business owners create business plans, forecast finances, and prepare investor pitches with ease.
Key Features
- AI-Assisted Business Plan Creation: Generates actionable business plans tailored to your goals.
- Guided Plan Builder: Drag-and-drop features make business planning intuitive and efficient.
- Realistic Financial Forecasting: Projects financials up to seven years to support strategic decision-making.
- Collaboration and Sharing: Enables easy team collaboration and investor sharing.
- Multilingual Support: Translates business plans into over 90 languages for a broader investor reach.
Pricing
Upmetrics offers three pricing plans:
- Starter Plan: $7 per month
- Premium Plan: $14 per month
- Professional Plan: $37 per month
Best For
Startups and small businesses looking to create professional, investor-ready business plans without prior experience.
Zoom AI Companion
Zoom AI Companion enhances Zoom meetings with AI-powered features like real-time transcription and meeting summaries. Its automatic summary generation is a standout tool, helping small businesses boost productivity by reducing the need for manual note-taking.
Key Features
- Automatic Meeting Transcripts: Captures and records discussions in real time for easy reference.
- AI-Generated Meeting Summaries: Provides concise summaries of meetings, saving time on manual documentation.
- Real-Time Language Translation: Breaks language barriers by translating conversations instantly.
Pricing
Zoom AI Companion is included in Zoom One plans, starting at $149.90 per year per license.
Best For
Small businesses looking to enhance meeting productivity, improve communication, and streamline note-taking with AI-powered automation.
QuickBooks Online with AI
QuickBooks Online now incorporates AI to automate bookkeeping tasks and provide real-time financial insights. Its AI-powered cash flow predictions help small businesses manage finances more accurately, ensuring sustainable growth.
Key Features
- Automated Expense Categorization: AI sorts expenses automatically, reducing manual data entry.
- AI-Powered Cash Flow Predictions: Provides forecasts to help businesses plan and manage cash flow effectively.
- Intelligent Invoice Matching: Matches payments with invoices for streamlined reconciliation.
Pricing
QuickBooks Online plans start at $17.50 per month, with scalable options for businesses of all sizes.
Best For
Small businesses looking to streamline their accounting processes, automate bookkeeping, and gain AI-driven financial insights.
Canva with AI Features
Canva’s AI tools make design creation fast and effortless, helping small businesses produce professional-quality visuals without the need for a dedicated design team. Its AI-powered design suggestions streamline content creation, enhancing marketing efforts and brand image.
Key Features
- AI-Powered Design Suggestions: Instantly recommends layouts, colors, and elements for polished designs.
- Magic Edit: Enables easy photo editing and modifications with AI-driven tools.
- Text-to-Image Generation: Converts text prompts into unique AI-generated images.
Pricing
Canva offers a free plan with essential features, while the Pro plan costs $120 per year for up to five users.
Best For
Small businesses needing to create professional-looking visual content quickly and efficiently without a dedicated design team.
Mailchimp with AI
Mailchimp’s AI features enhance email marketing campaigns by leveraging predictive analytics and content optimization. Its send time optimization ensures emails reach audiences at the most effective times, helping small businesses maximize engagement with minimal effort.
Key Features
- AI-Powered Subject Line Optimization: Generates subject line suggestions to increase open rates.
- Send Time Optimization: Predicts the best times to send emails for higher engagement.
- Content Recommendations: Suggests improvements to email content for better performance.
Pricing
Mailchimp offers a free plan with basic features, while paid plans start at $13 per month for more advanced AI-powered tools.
Best For
Small businesses looking to improve their email marketing effectiveness with AI-driven optimization and automation.
ChatGPT
ChatGPT is an AI-powered language model that assists with a wide range of tasks, from content creation to problem-solving. Its versatility makes it a valuable tool for small businesses, helping with everything from drafting emails to tackling complex challenges, potentially replacing multiple tools and improving overall productivity.
Key Features
- Human-Like Text Generation: Creates high-quality content for emails, blogs, and marketing materials.
- Coding and Technical Assistance: Helps with programming, debugging, and troubleshooting.
- Idea Brainstorming and Problem-Solving: Provides creative input and strategic solutions for various business needs.
Pricing
ChatGPT offers a free version with essential features, while ChatGPT Plus is available for $20 per month, providing priority access and advanced capabilities.
Best For
Small businesses looking for a versatile AI assistant to streamline content creation, research, and customer support while boosting productivity.
DreamHost AI Business Advisor
DreamHost AI Business Advisor is an AI-powered tool that provides personalized business advice and strategic recommendations. For small businesses without access to traditional consulting, this tool helps guide crucial decisions that drive growth.
Key Features
- Tailored Business Advice: Delivers customized recommendations based on your specific business needs.
- Market Insights: Analyzes trends and opportunities to help businesses stay competitive.
- Decision-Making Support: Assists with key business aspects, from marketing to financial planning.
Pricing
DreamHost AI Business Advisor is included in DreamHost’s managed WordPress hosting plans, which start at $10.99 per month.
Best For
Small business owners and entrepreneurs seeking AI-driven guidance on business strategy, market trends, and growth opportunities.
Hostinger Landing Page Builder
Hostinger Landing Page Builder makes it easy for small businesses to create high-converting landing pages without complexity or time-consuming setup. With AI-powered tools and drag-and-drop functionality, even those with no design experience can build professional, results-driven pages in minutes.
Key Features
- Ease of Use: No coding or design skills needed—just drag and drop to customize your page.
- AI Assistance: Provides tailored design suggestions and content ideas to enhance engagement.
- Performance-Driven: Built on fast, secure hosting to ensure smooth user experience and quick load times.
Pricing
Hostinger Landing Page Builder offers affordable plans starting at $3.99 per month, making it a budget-friendly option for small businesses.
Best For
Small businesses looking for an easy, effective way to create landing pages without technical expertise, whether for product launches, lead generation, or event promotions.
Surfer AI Humanizer
Surfer’s AI Content Humanizer transforms AI-generated text into natural, human-like writing while preserving the original meaning. This tool helps businesses streamline content creation by allowing them to generate AI-powered text and refine it to pass AI content detector tools, ensuring authenticity and brand consistency.
Key Features
- Human-Like Writing: Adjusts AI-generated content to make it more natural and engaging.
- AI Content Detection Avoidance: Modifies text to reduce AI detection probabilities.
- Brand Tone Consistency: Ensures messaging aligns with your brand’s unique voice.
Pricing
Surfer’s AI Content Humanizer is included in various Surfer plans, with pricing starting at $79 per month.
Best For
Small business marketers looking for an AI tool to humanize AI-generated content for blogs, social media, and web content while maintaining authenticity and brand voice.
KaneAI by LambdaTest
KaneAI is a first-of-its-kind AI-powered testing assistant designed for high-speed Quality Engineering teams. It simplifies test automation by allowing users to create, manage, and debug complex test cases using natural language.
Key Features
- Intelligent Test Generation: Uses NLP-based instructions to create and evolve test cases effortlessly.
- Auto Bug Detection and Healing: Identifies and fixes issues automatically during test execution.
Multi-Language Code Export: Converts automated tests seamlessly across major programming languages and frameworks. - Integrated Collaboration: Enables test automation directly from Slack, JIRA, or GitHub.
- Smart Show-Me Mode: Translates actions into natural language instructions for more robust testing.
Pricing
KaneAI’s pricing is tailored based on business needs. Contact LambdaTest for custom plans.
Best For
Small businesses looking to streamline their testing processes, reduce QA overhead, and improve product quality with minimal setup time and resources.
Woorise
Woorise is one of the popular AI tools for small businesses. It’s an all-in-one marketing platform that simplifies the creation of engaging landing pages, forms, surveys, quizzes, and viral giveaways.
With AI-powered personalization and automation, businesses can optimize engagement, streamline campaigns, and maximize lead generation.
Key Features
- Interactive Engagement Tools: Create forms, quizzes, and giveaways to attract and retain customers.
- Seamless Integrations: Connect with Mailchimp, HubSpot, ActiveCampaign, Stripe, PayPal, and more.
- Drag-and-Drop Builder: Design landing pages and campaigns quickly with 100+ templates.
- Real-Time Analytics: Track performance and optimize campaigns with instant insights.
- Automated Email Notifications: Keep leads engaged with automated follow-ups and updates.
Pricing
Woorise offers a 14-day free trial, with paid plans starting at $23 per month.
Best For
Businesses, marketers, and creators looking to generate leads, boost engagement, and automate campaigns using AI apps for their business.
Venngage
Venngage’s AI tools help small businesses design compelling infographics and marketing visuals without needing a graphic designer. Venngage’s AI infographic generator suggests layouts, icons, and colors based on content input, making it easy to create brand-consistent visuals in minutes.
Key Features
- AI-Driven Infographic Generator: Automatically builds visuals from your text or data.
- AutoBrand: Applies your brand colors, logos, and fonts instantly.
- Smart Templates: Pre-built templates tailored for business needs.
- Team Collaboration: Real-time editing and feedback tools for teams.
Pricing
Venngage offers a free basic plan. Premium plans with full AI and branding features start at $10/month.
Cloudways AI Copilot
Cloudways has always been proud to target small businesses with its 1-click solutions and Pay-As-You-Go pricing for WordPress websites. Now you can also enjoy AI-powered insights and server monitoring with Copilot by Cloudways. It is a one-of-a-kind managed hosting experience, which is much more efficient in terms of server maintenance and resource allocation.
Key Features:
- Boost developer productivity with automated workflows
- Execute common tasks like purging the cache and managing backups
- Constant server monitoring to detect issues beforehand
Pricing
Contact Sales
RewriterPro
RewriterPro is an advanced AI Rewriter and humanizer tool that helps small businesses transform their content into clear, engaging, and human-like text. Whether you’re crafting blog posts, marketing materials, or customer emails, RewriterPro assists in producing content that resonates with your audience.
Key Features:
- Tailor content by adjusting fluency, tone, audience, emotion, length, and language to suit specific needs.
- Generates unique content by removing plagiarism and rephrasing text while maintaining original meaning.
- Supports multiple languages, including English, Spanish, French, and German, enabling you to reach a broader audience.
Walter Writes AI
Walter Writes AI is built for small businesses that use AI to create content but want it to sound like it came from a real person. If your marketing copy, social posts, or emails feel a little too robotic, Walter helps clean things up—rewriting your text so it flows better, reads more naturally, and feels true to your brand. It’s simple to use and especially helpful if you’re juggling lots of content but still care about quality and tone.
Key Features
- AI Humanization: Takes flat or robotic AI text and rewrites it to sound more conversational and human.
- Built-In AI Detector: Lets you check if your content might be flagged as AI-generated so you can fix it before publishing.
- Tone Customization: Adjusts how your content sounds—professional, casual, friendly, or anything in between.
- Multilingual Support: Covers over 80 languages so your message connects, no matter where your audience is.
- Bypass Levels: Choose from different rewrite strengths depending on how “human” or undetectable you want the output to be.
Original and Clean Output: Makes sure everything you publish is plagiarism-free and sounds authentic.
Pricing
Walter Writes AI offers a free trial with up to 300 words. Paid plans start at $10/month for 10,000 words, $19/month for 55,000 words, and $56/month for unlimited words. Each tier includes increasing word limits per request and full access to rewriting and detection tools.
Appy Pie
Appy Pie’s Website Builder makes it a breeze for small businesses to create stunning, professional websites without any coding skills. Its AI-driven platform simplifies the design process, helping you craft a custom, mobile-friendly site in no time. Whether you’re launching an online store or building your brand’s digital presence, Appy Pie has you covered with tools that drive growth.
Key Features
- AI-Powered Website Creation: Instantly generates tailored website layouts and designs based on your preferences, making the process fast and effortless.
- Drag-and-Drop Interface: Customize your site with an intuitive, user-friendly interface—no coding knowledge needed.
- E-Commerce Integration: Build an online store with AI-driven product recommendations and seamless payment gateway support.
Pricing
Appy Pie’s Website Builder offers a free plan with basic features to get you started. Paid plans begin at $18 per month, unlocking advanced AI tools, e-commerce functionality, and custom domain support.
Best For
Small businesses that want to quickly build and manage a professional, mobile-friendly website with AI-powered design help and e-commerce features, all without needing technical know-how.
GPTZero
GPTZero makes it easy for small businesses, educators, and content creators to detect AI generated text and ensure content authenticity.
Its AI driven platform works as a reliable AI detector, analyzing text in real time to verify whether writing is human made or AI generated. Whether you’re managing marketing content, student assignments, or internal reports, GPTZero helps maintain credibility and originality with minimal effort.
Key Features
- Real-Time AI Detection: Quickly identifies AI generated text with probability scoring for accurate results.
- Detailed Analysis Reports: Provides insights on text patterns, likelihood of AI generation, and areas needing review.
- Easy Integration: Seamlessly fits into content workflows for efficient verification.
Pricing
GPTZero offers a free plan for limited usage and paid plans for higher volume content analysis, making it scalable for different business needs.
Best For
Small businesses, writers, and educators who want to verify content authenticity, ensure originality, and maintain trust while using AI generated content responsibly.
Brizy
Brizy is an AI-powered website builder that helps small businesses create professional websites, landing pages, and online stores without coding. It combines drag-and-drop simplicity with AI-assisted design tools, making it easy for teams to build a strong online presence quickly.
Key Features
- AI Website Builder: Generates complete websites based on prompts, saving hours of manual design.
- Drag-and-Drop Editor: Intuitive interface for customizing layouts, text, and visuals.
- Pre-Made Templates & Blocks: Hundreds of ready-to-use design elements for fast building.
- Responsive Design: Ensures websites look great on desktop, tablet, and mobile.
- Integrations: Works with CRM, email marketing, and eCommerce platforms.
Pricing
Brizy offers a free plan with essential features. Paid plans start at $13 per month, with options for individuals, teams, and agencies. Lifetime deals are also available for long-term cost savings.
Best For
Small businesses, startups, and agencies that want to build professional websites quickly with the help of AI, without needing a developer or designer.
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Benefits of AI Software for Small Businesses
How can AI help small businesses? AI is transforming their operations by making advanced technology more accessible and impactful. From automating tasks to improving decision-making, AI helps make your business more efficient and cost-effective while improving your overall customer experience.
Here are some of the key benefits AI tools provide:
- Increased Efficiency & Productivity: AI automates repetitive tasks, allowing small teams to focus on higher-value work.
- Better Decision-Making: AI analyzes data to uncover trends and insights, helping businesses make smarter choices.
- Cost-Effective Scaling: AI-powered tools handle growing customer demands without significantly increasing expenses.
- Enhanced Customer Experience: AI chatbots, virtual assistants, and personalized recommendations improve engagement.
- Stronger Financial Management: AI-powered forecasting helps businesses maintain better cash flow and budget planning.
- Improved Marketing & Sales: AI optimizes ad targeting, lead scoring, and customer segmentation for higher conversions.
How to Choose the Right AI Tools for Your Small Business
With so many AI tools available, finding the right one for your business can feel overwhelming. The key is to focus on what will make the biggest impact on your operations. Here are a few key aspects to consider when choosing an AI tool:
- Identify Your Business Needs: Start by pinpointing specific challenges, whether it’s improving customer service, automating marketing, or streamlining accounting. The best AI tool should directly address your biggest pain points.
- Ensure Seamless Integration: AI tools should work smoothly with your existing software, like your CRM, accounting system, or e-commerce platform. Poor integration can create more problems than it solves.
- Consider Scalability: Choose an AI tool that can grow with your business. What works for you now should still be valuable as your company expands. Look for flexible pricing and upgrade options.
- Evaluate Ease of Use: The best AI tool is the one your team will actually use. Prioritize user-friendly interfaces and clear onboarding processes to ensure smooth adoption.
- Analyze ROI Potential: AI should deliver measurable benefits, whether through time savings, increased productivity, or better decision-making. Set clear goals to track its impact and justify the investment.
AI Won’t Take Your Job; Someone Using AI Will
AI Won’t Replace Humans, But Humans with AI Will Win* AI is no longer just for tech giants. It’s transforming businesses of all sizes by enhancing human capabilities and enabling growth.
The key takeaway? AI helps you compete more effectively, streamline operations, and improve customer experiences—all without a massive budget. Even small AI implementations can deliver significant results.
Ready to see how AI can transform your business? Try CloudTalk’s AI-powered tools, designed to scale with your needs and boost your sales and customer service.
Try 14 days for free and then enjoy 50% off your first month!
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