Category - Service & Support

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
customer-churn-rate
2023-03-16

14 Ways to Reduce Customer Churn for SaaS During Economic Downturn

CONTACT SALES TRY FOR FREE Are you struggling to retain customers in your SaaS business amidst the recession? You’re not […]

illustration business communication SHARE
2023-01-01

6 Amazing Communication Channels for Your Business in 2023

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

customer support audit
2023-01-01

Is your customer support ready for 2023? Here’s how to audit and improve it

A lot has changed in the last couple of years, to put it lightly. If your customer support strategy hasn’t […]

illustration call blasting 2022 SHARE
2023-01-01

Does Call Blasting Make Sense in 2023?

What do you do when sending numerous identical emails to multiple people? Send each message one by one? Of course […]

illustration customer service tools
2023-01-01

Customer service tools you should use in 2023

Customer service tools improve the quality of service provided by your agents. If you are wondering which ones are worth […]

illustration customer service goals 2022 SHARE
2023-01-01

17 Customer Service Goals to Aim for in 2023

Making your customers happy should be one of your top business goals in the next year – but where do […]

photo business group
2022-11-02

How to Treat Customers Professionally

CONTACT SALES TRY FOR FREE What makes a customer service experience excellent? Ultimately, it all comes down to how you […]

illustration customer service philosophy MAIN
2022-07-25

Customer Service Philosophy: What It Is + 7 Tips on How To Create One

Lots of factors go into making a great customer service philosophy. You need to have the right attitude, be organized, […]

illustration customer retention SHARE
2022-06-27

Customer Retention – Small Tweaks To Keep Your Customers Coming For More

Research by Forbes shows that 20% of your customers contribute to 80% of your profits (a.k.a the Pareto Principle). It takes […]

illustration top communication channels SHARE
2022-06-20

Top 6 Communication Channels to Grow your Business

To get new customers, the first step is to communicate with them in some way – through writing, videos or […]