What Is Greenhouse Phone Integration?
Greenhouse is an applicant tracking system that runs job postings, candidate pipelines, and interview coordination for hiring teams. A Greenhouse phone integration connects that candidate database to a business phone system, so calls and messages attach to the right profile. CloudTalk adds calling, SMS, and automatic activity logging on top of the ATS your recruiters already work in.
How Does Greenhouse Phone Integration Work With CloudTalk?
CloudTalk authenticates with a Greenhouse Harvest API key and your Greenhouse subdomain, then imports every candidate record. First name, last name, email, and phone number move one way, from Greenhouse into CloudTalk, and later edits in Greenhouse follow automatically.
After each call, CloudTalk posts a note on the Greenhouse candidate profile with the duration, tags, call notes, and a recording link. SMS lands in the same activity history, tied to the candidate's primary job listing. Workflow Automation handles the follow-up steps around it.
Benefits of Greenhouse Phone Integration
- 01Log Every Candidate Call Without Writing a NoteCloudTalk writes the call duration, tags, notes, and a call recording link straight onto the Greenhouse candidate profile. Recruiters keep the pipeline current without typing after every conversation.
- 02Work Candidate Lists With a Greenhouse DialerImported candidates feed CloudTalk campaigns, so recruiters run a screening list instead of copying numbers between tabs. Power Dialer queues the next candidate the second a call ends.
- 03Reach Candidates on the Channel They AnswerSend interview confirmations and reminders with text messages SMS, and dial from any screen using Click-to-Call. Both channels log back to the candidate's activity history in Greenhouse.
- 04Screen More Applicants With an AI Voice AgentAn AI Voice Agent runs first-touch screening calls and books interviews around the clock. Your recruiters spend their day on the shortlist instead of the whole applicant pile.
- 05Coach Recruiters on Real Screening CallsCall transcription and sentiment analysis turn every screening call into reviewable data. Hiring managers see how a pitch landed without replaying the full recording.
- 06Give the Whole Hiring Team the Same ContextNotes and recordings sit on the candidate profile in Greenhouse, where interviewers already work. Customer Details shows the same history inside CloudTalk before the phone rings.
Greenhouse Phone Integration
CloudTalk's Greenhouse phone integration imports every candidate record into your dialer and writes each call back as a note on the candidate profile. Recruiters call, text, and log activity without leaving the hiring workflow.
What Data Do Greenhouse & CloudTalk Share?
Greenhouse
CloudTalkCloudTalk Receives
Greenhouse Receives
How to Integrate Greenhouse with CloudTalk?
- Make sure you have admin rights in both CloudTalk and Greenhouse.
- In Greenhouse, go to Dev Center → API Credentials → Create new API credentials. Set API type to Harvest and Partner to Custom.
- Open Dev Center → API Credential Management and edit your new key.
- Enable these permissions: GET: Retrieve Candidate, GET: List Candidates, POST: Add Note, GET: List Users.
- Copy your Greenhouse subdomain, the first part of your Greenhouse URL. For yourcompany.greenhouse.io, the subdomain is yourcompany.
- In your CloudTalk Dashboard, go to Account → Integrations, find Greenhouse, and click + Add.
- Enter your authentication name, the API Key, and the Greenhouse subdomain, then click Submit.
- Toggle the Integration Status to Active and add a Caption to name this instance.
- Apply a Contact tag to synced candidates and pick the numbers CloudTalk uses for calls and SMS.
- Click Save. Your CloudTalk email has to match your Greenhouse email exactly, or the sync will not run correctly.
How to Set Up Calling in Greenhouse
- Finish the Greenhouse integration in your CloudTalk account.
- Assign the CloudTalk numbers you want to use for calls during setup.
- Open a candidate profile inside Greenhouse.
- Find the candidate's phone number in their contact details.
- Click the phone number.
- The CloudTalk Phone app opens with the number pre-filled, ready to dial.
AI runs the first round. Your recruiters run the rest.
CloudTalk's Greenhouse phone integration pulls your candidate list into the dialer, then logs every call and SMS back onto the candidate profile.
Hi! This is CeTe from the recruiting team. Do you have two minutes to run through your application?
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I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
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We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
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Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
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It's simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It's also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
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The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time...
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For us the main upside of using CloudTalk is saving of contacts. We're a business thousands of people contact, so seeing who's calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
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Greenhouse Phone Integration FAQ
Everything you need to know about this integration.
You add Greenhouse under Account → Integrations in the CloudTalk Dashboard, then submit your Greenhouse subdomain and a Harvest API key. Setup takes a few minutes and needs no code.
The Greenhouse integration costs nothing extra for CloudTalk users on eligible plans. Contact our team to confirm your access.
CloudTalk imports each candidate's first name, last name, email address, and phone number. Job listings, pipeline stages, and scorecards stay in Greenhouse.
Yes. Click a candidate's phone number in Greenhouse and CloudTalk Phone opens with the number ready to dial. CloudTalk then logs the call back to that candidate profile.
Yes. Inbound and outbound SMS sent through CloudTalk appear in the candidate's activity history in Greenhouse, linked to their primary job listing.
CloudTalk exports only calls that match a candidate in Greenhouse. A call from an unrecognized number stays in CloudTalk, where call tracking still records it.
The Harvest API key needs Retrieve Candidate, List Candidates, Add Note, and List Users. You enable them under Dev Center → API Credential Management after creating the key.
AI recruiting tools cover screening calls, interview reminders, and follow-up SMS. CloudTalk also runs as the full phone system for a recruiting firm across every hiring stage.
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