Private branch exchange (PBX)

Our cloud-based PBX solution will help you optimize corporate workflows and maximize your business potential. VoIP telephony, unlimited local and international numbers, all-in-one system and many features and integrations, with no need for complex installations or special hardware and servers.

Benefits

PBX with high-standard service gives you more space to fully focus on your business.

01

Unlimited potential

Cloud-based PBX provides complex management of all your agents, phone numbers, extensions and conference rooms with no constraints. Setup takes no more than a minute and you pay only for what you really use.

02

Cloud-based PBX accessible from around the globe

Our PBX system solution is cloud-based. All you need to do is set up an account and start using the service from anywhere. If you have an existing infrastructure, the software can be easily integrated into it.

03

Safe operation is guaranteed

All data and VoIP voice services from CloudTalk are stored in secured data centers with 24/7 monitoring. We can also provide you with a service level agreement (SLA) for PBX to increase your peace of mind. We will be happy to back up your business phone system regularly based on your needs, if required.


Real-time bespoke PBX

CloudTalk PBX adapts to your needs as they evolve just when you need it. Intuitive admin system with minimum need for training allows you to make real-time changes anywhere and anytime.

Features

Optimize your work process.

Streamline your workflows and integrate your existing solutions with PBX

CloudTalk PBX can be integrated into any CRM, helpdesk or e-commerce solution that you already use. No matter if you use a custom-designed system or a publicly available solution. Make maximum use of all data from all your services at the same time and in one place. Use your time more efficiently and expand the potential of your business.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 260 reviews

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4.4/5 – 840 reviews

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4.4/5 – 310 reviews

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4.5/5 – 260 reviews

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OUR CUSTOMERS

Over 2,500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.